{"id":136172,"date":"2025-03-25T10:10:08","date_gmt":"2025-03-25T09:10:08","guid":{"rendered":"https:\/\/www.itta.net\/?post_type=formations&#038;p=136172"},"modified":"2026-04-12T18:58:59","modified_gmt":"2026-04-12T16:58:59","slug":"manage-and-extend-microsoft-365-copilot-ms-4017","status":"publish","type":"formations","link":"https:\/\/www.itta.net\/en\/trainings\/artificial-intelligence\/ai-agents-and-automation\/copilot-studio-and-microsoft-agents\/manage-and-extend-microsoft-365-copilot-ms-4017\/","title":{"rendered":"Manage and extend Microsoft 365 Copilot (MS-4017)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Once Microsoft 365 Copilot is deployed, organizations need to monitor its adoption, measure its impact on productivity and ensure proper governance. Without the right tools and methodology, IT teams lack visibility into how Copilot is being used and cannot optimize the investment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The MS-4017 training teaches you to manage Microsoft 365 Copilot using Viva Insights and governance tools. You learn to track adoption metrics, analyze productivity impact, configure usage policies and ensure compliance with organizational requirements. This official Microsoft course, delivered by MCT instructors at ITTA in Geneva and Lausanne, gives you the skills to maximize the value of your Copilot deployment.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","editeurs":[1488,5035],"domaine":[4248,2982,4269,4241,2980],"class_list":["post-136172","formations","type-formations","status-publish","hentry","editeurs-microsoft","editeurs-microsoft-365-copilot","domaine-ai-agent-creation-and-automation","domaine-artificial-intelligence","domaine-copilot-studio-and-microsoft-agents","domaine-creation-dagents-ia-et-automatisation","domaine-intelligence-artificielle"],"acf":{"reference":"MS-4017","duree_nombre":1,"duree_unite":"jour","prix_virtuel":850,"prix_presentiel":900,"prix_blended":"","prix_elearning":"","views":662,"niveau":["Interm\u00e9diaire"],"role":"","certifiant":"","pdus":"","lieux":["Gen\u00e8ve","Lausanne"],"formats_dapprentissage":["presentiel","virtuel"],"examen_inclus":"Non certifiant","garanti":[""],"financement":["Temptraining"],"description_temptraining":"","description_caf":"","description_title":"Manage and extend Microsoft 365 Copilot Training (MS-4017)","objectifs":"<ul>\r\n \t<li>Configure Viva Insights to monitor Microsoft 365 Copilot adoption and usage<\/li>\r\n \t<li>Analyze Copilot's impact on team productivity using built-in reports<\/li>\r\n \t<li>Implement governance policies for Copilot usage across the organization<\/li>\r\n \t<li>Configure access controls and license management for Copilot<\/li>\r\n \t<li>Generate executive reports demonstrating Copilot ROI<\/li>\r\n \t<li>Identify optimization opportunities and drive continuous improvement<\/li>\r\n<\/ul>","connaissances":"<ul>\r\n  <li>Understand the fundamentals of Microsoft 365 and its administrative environment<\/li>\r\n  <li>Master concepts of security, identity, and access management in the cloud<\/li>\r\n  <li>Have experience administering Microsoft 365 services such as SharePoint, Teams, or Exchange<\/li>\r\n<\/ul>\r\n","profils_participants":"<ul>\r\n  <li>Microsoft 365 Administrators<\/li>\r\n  <li>IT Security Managers<\/li>\r\n  <li>IT Infrastructure Professionals<\/li>\r\n  <li>Digital Transformation Consultants<\/li>\r\n  <li>Cloud or Microsoft Solutions Architects<\/li>\r\n<\/ul>\r\n","examen":"","documentation":"<ul>\r\n<li>Access to Microsoft Learn, Microsoft's online learning platform, offering interactive resources and educational content to deepen your knowledge and develop your technical skills.<\/li>\r\n\r\n<\/ul>","lab__exercices":"<ul>\r\n<li>This course provides you with exclusive access to the official Microsoft lab, enabling you to practice your skills in a professional environment.<\/li>\r\n\r\n<\/ul>","contenu_cours":"<strong>Module 1 : Implement Microsoft 365 Copilot<\/strong>\r\n<ul>\r\n  <li>Get ready for Microsoft 365 Copilot<\/li>\r\n  <li>Implement SharePoint Advanced Management tools to prepare for Microsoft 365 Copilot<\/li>\r\n  <li>Prepare your data for searches in Microsoft 365 Copilot<\/li>\r\n  <li>Protect your Microsoft 365 Copilot data with Microsoft 365 security tools<\/li>\r\n  <li>Assign your Microsoft 365 Copilot licenses<\/li>\r\n  <li>Extend Microsoft 365 Copilot<\/li>\r\n  <li>Drive Microsoft 365 Copilot adoption throughout your organization<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 2 : Examine data security and compliance in Microsoft 365 Copilot<\/strong>\r\n<ul>\r\n  <li>Examine how Microsoft 365 Copilot uses your proprietary business data<\/li>\r\n  <li>Examine how Microsoft 365 Copilot protects sensitive business data<\/li>\r\n  <li>Examine how Microsoft 365 Copilot uses Microsoft 365 isolation and access controls<\/li>\r\n  <li>Examine how Microsoft 365 Copilot meets regulatory compliance mandates<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 3 : Apply principles of Zero Trust to Microsoft Copilots<\/strong>\r\n<ul>\r\n  <li>Prepare for Microsoft Copilot using Zero Trust security<\/li>\r\n  <li>Apply Zero Trust principles to your Microsoft Copilot deployment<\/li>\r\n  <li>Explore Zero Trust recommendations for your Copilot configuration<\/li>\r\n  <li>Apply Zero Trust principles to your Microsoft 365 Copilot deployment<\/li>\r\n  <li>Deploy or validate your data protection<\/li>\r\n  <li>Deploy or validate your identity and access<\/li>\r\n  <li>Deploy or validate your App Protection policies<\/li>\r\n  <li>Deploy or validate your device management protection<\/li>\r\n  <li>Deploy or validate your threat protection services<\/li>\r\n  <li>Deploy or validate secure collaboration for Microsoft Teams<\/li>\r\n  <li>Deploy or validate minimum user permissions to data<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 4 : Manage Microsoft Copilot<\/strong>\r\n<ul>\r\n  <li>Compare Microsoft Copilot and Microsoft 365 Copilot<\/li>\r\n  <li>Explore Microsoft Copilot with enterprise data protection<\/li>\r\n  <li>Manage Microsoft Copilot in Microsoft Edge<\/li>\r\n  <li>Manage Microsoft Copilot on mobile devices<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 5 : Manage Microsoft 365 Copilot<\/strong>\r\n<ul>\r\n  <li>Manage Microsoft 365 Copilot settings<\/li>\r\n  <li>Manage web access for Microsoft 365 Copilot<\/li>\r\n  <li>Manage Copilot for Microsoft Teams meetings and events<\/li>\r\n  <li>Explore Microsoft Purview data protections for AI apps<\/li>\r\n  <li>Secure data for AI apps using the Microsoft Purview AI Hub<\/li>\r\n  <li>Monitor the value of Microsoft 365 Copilot through the Copilot Dashboard<\/li>\r\n  <li>Track Microsoft 365 Copilot readiness and usage across your organization<\/li>\r\n  <li>Monitor your Copilot interactions using a communication compliance policy<\/li>\r\n  <li>Delete your Microsoft 365 Copilot interaction history<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 6 : Microsoft 365 Copilot extensibility fundamentals<\/strong>\r\n<ul>\r\n  <li>What is Copilot extensibility?<\/li>\r\n  <li>What are agents?<\/li>\r\n  <li>What are declarative agents?<\/li>\r\n  <li>What are custom engine agents?<\/li>\r\n  <li>Add knowledge with Graph connectors<\/li>\r\n  <li>Add skills with plugins<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 7 : Choose a Microsoft 365 Copilot extensibility development path<\/strong>\r\n<ul>\r\n  <li>Why extend Copilot?<\/li>\r\n  <li>Which path for extensibility should you choose?<\/li>\r\n  <li>Which development approach should you take?<\/li>\r\n  <li>What development tools are available to extend Microsoft 365 Copilot?<\/li>\r\n  <li>How are companies extending Microsoft 365 Copilot?<\/li>\r\n  <li>How can I secure my data and ensure privacy?<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 8 : Manage Microsoft 365 Copilot extensibility<\/strong>\r\n<ul>\r\n  <li>Manage Copilot agents in integrated apps<\/li>\r\n  <li>Create a connection between a data source and a Microsoft Graph connector<\/li>\r\n  <li>Monitor your Microsoft Graph connectors<\/li>\r\n  <li>Manage how Microsoft Graph connector content is displayed in Microsoft 365 Copilot<\/li>\r\n<\/ul>\r\n","cours_recommandes":[134605,135966],"infos_additionnelles":"<h3>Why manage Microsoft 365 Copilot with governance tools<\/h3>\n<p>Deploying Copilot is only the first step. Organizations that actively manage and monitor Copilot usage see significantly higher adoption rates and return on investment. The MS-4017 training gives you the tools and methodology to transform raw usage data into actionable insights that drive organizational improvement and justify the Copilot investment to stakeholders.<\/p>\n\n<h3>Viva Insights and Copilot analytics<\/h3>\n<p>Microsoft Viva Insights provides detailed analytics on how Copilot is being used across your organization. You learn to configure the Copilot dashboard, interpret usage metrics, identify power users and detect teams with low adoption. The training covers the different report types available, how to create custom views and how to correlate Copilot usage with productivity outcomes.<\/p>\n\n<h3>Governance policies and compliance<\/h3>\n<p>Effective Copilot governance ensures consistent, secure and compliant usage across the organization. You learn to define acceptable use policies, configure data handling rules and implement guardrails that prevent misuse. The training covers integration with Microsoft Purview for data governance, audit logging and compliance reporting requirements specific to AI-powered tools in regulated industries.<\/p>\n\n<h3>ROI measurement and executive reporting<\/h3>\n<p>Demonstrating Copilot ROI is essential for continued investment and organizational buy-in. You learn to build executive dashboards that show time savings, productivity improvements and adoption trends. The training provides frameworks for calculating ROI and presenting results to management in a compelling and data-driven manner.<\/p>\n\n<h3>FAQ - MS-4017 Copilot Governance Training<\/h3>\n<p><strong>Is Viva Insights required for this training?<\/strong><\/p>\n<p>Viva Insights is used in the labs for Copilot analytics. Understanding its configuration and reports is a key component of the training.<\/p>\n<p><strong>What roles benefit most from this training?<\/strong><\/p>\n<p>IT administrators, Microsoft 365 administrators, digital workplace managers and IT project managers responsible for the Copilot deployment benefit most from this training.<\/p>\n<p><strong>Can I use these tools without a Viva Insights license?<\/strong><\/p>\n<p>Some basic Copilot usage reports are available in the Microsoft 365 admin center. However, advanced analytics and productivity insights require Viva Insights licenses.<\/p>\n<p><strong>Does the training cover data privacy considerations?<\/strong><\/p>\n<p>Yes, the training addresses data privacy, employee monitoring regulations and best practices for implementing Copilot analytics in compliance with Swiss and European data protection requirements.<\/p>","inclus_dans_ce_cours_virtuel":"<ul>\r\n<li>Training provided by a certified trainer<\/li>\r\n<li>180 days of access to Official Microsoft Labs<\/li>\r\n<li>Official documentation in digital format<\/li>\r\n<li>Official Microsoft achievement badge<\/li>\r\n<\/ul>","inclus_dans_ce_cours_presentiel":"<ul>\r\n<li>Training provided by a certified trainer<\/li>\r\n<li>180 days of access to Official Microsoft Labs<\/li>\r\n<li>Official documentation in digital format<\/li>\r\n<li>Official Microsoft achievement badge<\/li>\r\n<\/ul>","inclus_dans_ce_cours_blended":"","inclus_dans_ce_cours_elearning":"","inclus_dans_ce_cours_surmesure":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Manage Microsoft 365 Copilot with Viva Insights (MS-4017) - ITTA<\/title>\n<meta name=\"description\" content=\"MS-4017 training: manage Microsoft 365 Copilot with Viva Insights and governance tools. 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