{"id":14654,"date":"2022-12-29T08:25:17","date_gmt":"2022-12-29T07:25:17","guid":{"rendered":"https:\/\/www.itta.net\/formations\/course-itil-4-specialist-digital-it-strategy-lausanne-geneva\/"},"modified":"2025-09-22T13:13:39","modified_gmt":"2025-09-22T11:13:39","slug":"itil-4-leader-digital-and-it-strategy","status":"publish","type":"formations","link":"https:\/\/www.itta.net\/en\/trainings\/management\/it-service-management\/itil-4-leader-digital-and-it-strategy\/","title":{"rendered":"ITIL\u00ae 4 Leader &#8211; Digital and IT Strategy"},"content":{"rendered":"<p data-start=\"125\" data-end=\"595\">Digital transformation is no longer an option but a necessity for modern organizations. To succeed, it is essential to integrate a digital strategy that aligns with the company\u2019s overall objectives and IT strategy. The ITIL\u00ae 4 Leader &#8211; Digital and IT Strategy training supports you in this process by providing concrete and strategic knowledge. It enables you to understand how to leverage new technologies to strengthen your organization\u2019s performance and resilience.<\/p>\n<h3 data-start=\"597\" data-end=\"652\">A program designed for IT leaders and decision-makers<\/h3>\n<p data-start=\"654\" data-end=\"1133\">This ITIL\u00ae training focuses on creating and executing an effective digital strategy. You will learn how to anticipate disruptions caused by technological changes and respond to them with agility. Through the ITIL\u00ae framework, you will discover how to structure your services to deliver value while managing the risks associated with digital transformation. The modules cover business strategy, value management, environmental analysis, and building an innovation-driven culture.<\/p>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","editeurs":[1567],"domaine":[1281,1276],"class_list":["post-14654","formations","type-formations","status-publish","hentry","editeurs-itil","domaine-it-service-management","domaine-management"],"acf":{"reference":"ITIL4-06","duree_nombre":3,"duree_unite":"jour","prix_virtuel":2800,"prix_presentiel":2950,"prix_blended":"","prix_elearning":"","views":2206,"niveau":["Interm\u00e9diaire"],"role":"","certifiant":["Certifiant"],"pdus":21,"lieux":["Gen\u00e8ve","Lausanne"],"formats_dapprentissage":["presentiel","virtuel"],"examen_inclus":"Inclus","garanti":[""],"financement":["Temptraining"],"description_temptraining":"","description_caf":"","description_title":"ITIL\u00ae 4 Leader Training - Digital and IT Strategy","objectifs":"<ul>\r\n  <li>Link ITIL\u00ae guiding principles to strategic decisions<\/li>\r\n  <li>Leverage digital strategy to respond to disruptions<\/li>\r\n  <li>Analyze internal and external environments to create value<\/li>\r\n  <li>Strengthen organizational viability in the face of digital disruptions<\/li>\r\n  <li>Apply approaches to achieve customer relevance and operational excellence<\/li>\r\n  <li>Identify and manage risks while fostering innovation<\/li>\r\n  <li>Define and promote a clear and compelling digital strategy<\/li>\r\n  <li>Implement and evaluate a digital transformation plan<\/li>\r\n<\/ul>\r\n","connaissances":"<ul>\r\n \t<li>To be <a href=\"https:\/\/www.itta.net\/en\/trainings\/management\/it-service-management\/itil-4-foundation\/\">ITIL\u00ae v4 Foundation<\/a> certified<\/li>\r\n<\/ul>","profils_participants":"<ul>\r\n  <li>ITIL\u00ae 4 Foundation certified support technicians<\/li>\r\n  <li>ITSM managers and IT service leaders<\/li>\r\n  <li>ITSM practitioners involved in stakeholder management<\/li>\r\n  <li>Consultants in digital strategy and IT transformation<\/li>\r\n  <li>IT leaders aiming to align IT with business objectives<\/li>\r\n<\/ul>\r\n","examen":"This course prepare to the exam ITIL\u00ae 4 Leader - Digital &amp; IT Strategy.\r\n\r\nThe exam:\r\n<ul>\r\n \t<li>Duration: 60 minutes (75 minutes for candidates taking the exam in a language other than their native)<\/li>\r\n \t<li>30 Objective Testing Questions<\/li>\r\n \t<li>Closed book<\/li>\r\n \t<li>Passing score: 70% (21 answer over 30 must be right)<\/li>\r\n<\/ul>","documentation":"<div class=\"field-items\">\r\n<div class=\"field-item even\">\r\n<ul>\r\n \t<li>Accredited courseware<\/li>\r\n \t<li>Official \"ITIL\u00ae 4 Leader - Digital and IT Strategy\" Axelos book<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>","lab__exercices":"Case Study Assessment\r\n<ul>\r\n \t<li>The case study has been created for the practical assignments of the ITIL\u00ae 4 Leader -\u00a0Digital and IT Strategy course<\/li>\r\n \t<li>It describes three fictional companies; any resemblance to real companies is unintentional<\/li>\r\n \t<li>Participants of the course are expected to work on the practical assignments in small groups, or individually, if they are undertaking a self-paced online course<\/li>\r\n \t<li>Practical assignments are assessed by the trainer of the course<\/li>\r\n<\/ul>","contenu_cours":"<strong>Module 1:<\/strong> Demonstrate the use of ITIL\u00ae guiding principles in DITS decisions and activities\r\n<ul>\r\n  <li>Link ITIL\u00ae guiding principles to all aspects of DITS<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 2:<\/strong> Understand how to leverage digital strategy to respond to digital disruption\r\n<ul>\r\n  <li>Understand concepts such as digital technology, digital business, digital organization, digitization, digital transformation<\/li>\r\n  <li>Understand concepts such as business strategy and business models, DITS, products, services<\/li>\r\n  <li>Know how to link DITS and the components of the ITIL\u00ae SVS<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 3:<\/strong> Understand the relationship between DITS concepts, the service value system, and the service value chain, and explain how to use them to create value\r\n<ul>\r\n  <li>Explain environmental analysis (external analysis (PESTLE) and internal analysis (4 dimensions))<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 4:<\/strong> Understand how an organization uses digital and IT strategy to remain viable in environments disrupted by digital technology\r\n<ul>\r\n  <li>Know how to strengthen organizational viability by being agile, resilient, lean, continual, and co-creative<\/li>\r\n  <li>Know how to analyze VUCA factors<\/li>\r\n  <li>Explain and compare three levels of digital disruption (ecosystem, industry\/market, organizational)<\/li>\r\n  <li>Understand how certain factors can influence an organization\u2019s position in a specific market<\/li>\r\n  <li>Use a positioning tool to determine the appropriate place for a digital organization<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 5:<\/strong> Understand the strategic approaches enabled by digital and information technologies to achieve customer\/market relevance and operational excellence\r\n<ul>\r\n  <li>Know how to apply certain approaches to achieve customer\/market relevance<\/li>\r\n  <li>Know how to achieve operational excellence in the four dimensions of ITIL\u00ae<\/li>\r\n  <li>Understand the financial aspects of DITS<\/li>\r\n  <li>Evaluate the strategic approaches of digital organizations<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 6:<\/strong> Understand the risks and opportunities of DITS\r\n<ul>\r\n  <li>Explain the concept of risk management<\/li>\r\n  <li>Explain how to identify and assess risks<\/li>\r\n  <li>Explain the concept of innovation<\/li>\r\n  <li>Know how to apply techniques to develop and maintain a culture of innovation<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 7:<\/strong> Understand the steps and techniques involved in defining and advocating for a DITS\r\n<ul>\r\n  <li>Know how to use a digital readiness assessment to analyze gaps between current and desired positions<\/li>\r\n  <li>Explain how to define and communicate a vision and strategy<\/li>\r\n  <li>Know how to use business cases to promote DITS<\/li>\r\n<\/ul>\r\n\r\n<strong>Module 8:<\/strong> Understand how to implement a DITS\r\n<ul>\r\n  <li>Know how to define operating models for digital organizations<\/li>\r\n  <li>Explain the key skills required of leaders in a digital organization<\/li>\r\n  <li>Apply approaches to coordinate and implement strategy<\/li>\r\n  <li>Explain approaches to parallel operating models (POM)<\/li>\r\n  <li>Explain how to evaluate the success of a DITS<\/li>\r\n  <li>Explain the typical activities of a digital transformation program<\/li>\r\n<\/ul>\r\n\r\n<p>ITIL\u00ae is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.<\/p>\r\n","cours_recommandes":[14649],"infos_additionnelles":"<h3>Why digital strategy has become essential<\/h3>\r\nToday, every company faces rapid technological disruptions. Artificial intelligence, automation, cloud services, and cybersecurity are transforming traditional models. To remain competitive, organizations must align their digital choices with their overall business strategy. This is precisely what ITIL\u00ae offers, a recognized framework that helps structure and manage IT services effectively. Enrolling in ITIL\u00ae training focused on digital strategy allows professionals to better understand how these changes impact business value and sustainability.\r\n<h3>Bringing strategic vision to IT decisions<\/h3>\r\nIT governance is no longer limited to technical aspects. Leaders must integrate strategic thinking around digital technologies. ITIL\u00ae provides a clear methodology to connect IT strategy with business objectives. This approach enables decision-makers to select relevant technology investments, anticipate risks, and leverage opportunities. A successful digital strategy relies on a coherent vision that considers value chains, resilience, and innovation.\r\n<h3>ITIL\u00ae and managing digital disruptions<\/h3>\r\nDisruptions are now common across all industries. The emergence of an innovative competitor or a new technology can destabilize an established market. The ITIL\u00ae 4 Leader - Digital and IT Strategy course helps participants understand these dynamics. It provides tools to analyze internal and external environments using methods such as PESTLE and the VUCA approach. By integrating these analyses into strategic decisions, IT leaders can enhance agility and ensure business continuity even during profound change.\r\n<h3>Creating value through digital strategy<\/h3>\r\nBeyond resilience, a digital strategy must generate tangible value. ITIL\u00ae introduces a service value system that helps organizations transform their capabilities into measurable outcomes for customers. A well-designed strategy improves user experience, optimizes internal processes, and strengthens partnerships. In this context, leaders learn to define appropriate operating models, prioritize investments, and communicate a clear vision across the organization.\r\n<h3>Innovation and organizational culture<\/h3>\r\nA successful digital transformation also relies on innovation. It is not only about adopting new technologies but also about fostering a mindset of experimentation and continuous improvement. The ITIL\u00ae training highlights techniques to build this culture. It emphasizes balancing innovation and risk management to preserve organizational stability. A company that encourages creativity while maintaining control is better prepared for rapid changes in its industry.\r\n<h3>The key role of IT leaders<\/h3>\r\nThe success of a digital strategy depends heavily on leadership. IT managers and ITSM practitioners must take an active role in transformation. They must be able to defend a vision, mobilize teams, and coordinate the implementation of initiatives. ITIL\u00ae provides a framework that clarifies responsibilities and supports the development of key leadership skills. By relying on strong business cases, they can convince top management and justify necessary investments.\r\n<h3>ITIL\u00ae as a growth driver<\/h3>\r\nImplementing a digital strategy aligned with ITIL\u00ae goes beyond technical projects. It is a true driver of growth and competitiveness. By adopting ITIL\u00ae best practices, organizations reduce inefficiencies, improve operational excellence, and enhance customer satisfaction. In the long term, they become more agile, more resilient, and better positioned to seize market opportunities. The ITIL\u00ae 4 Leader - Digital and IT Strategy training is therefore a strategic investment for any company seeking to accelerate its digital transformation.\r\n<h3>FAQ<\/h3>\r\n<strong>What is the main objective of the ITIL\u00ae 4 Leader - Digital and IT Strategy training?<\/strong>\r\nIt aims to teach participants how to develop and implement a digital strategy aligned with both organizational and IT objectives.\r\n\r\n<strong>Who is this ITIL\u00ae training for?<\/strong>\r\nIt is designed for ITSM managers, service management practitioners, and leaders responsible for digital strategy.\r\n\r\n<strong>What are the prerequisites for this course?<\/strong>\r\nParticipants must hold the ITIL\u00ae v4 Foundation certification and have a basic understanding of IT service management.\r\n\r\n<strong>What benefits does the ITIL\u00ae approach bring to an organization?<\/strong>\r\nITIL\u00ae helps improve IT service management, deliver more value to customers, control risks, and encourage innovation.\r\n\r\n<strong>How does the training help manage digital disruptions?<\/strong>\r\nIt provides strategic analysis tools, helps understand complex environments, and prepares organizations to anticipate technological change.","inclus_dans_ce_cours_virtuel":"<ul>\r\n \t<li>Training provided by a certified trainer<\/li>\r\n \t<li>Preparation for the exam<\/li>\r\n \t<li>Documentation in digital format<\/li>\r\n \t<li>Exam registration fee<\/li>\r\n<\/ul>","inclus_dans_ce_cours_presentiel":"<ul>\r\n \t<li>Training provided by a certified trainer<\/li>\r\n \t<li>Preparation for the exam<\/li>\r\n \t<li>Documentation in digital format<\/li>\r\n \t<li>Exam registration fee<\/li>\r\n<\/ul>","inclus_dans_ce_cours_blended":"","inclus_dans_ce_cours_elearning":"","inclus_dans_ce_cours_surmesure":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ITIL\u00ae 4 Leader Training - Digital and IT Strategy - ITTA<\/title>\n<meta name=\"description\" content=\"This course allows you to explore and understand the importance and challenges of creating a corporate digital strategy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itta.net\/en\/trainings\/management\/it-service-management\/itil-4-leader-digital-and-it-strategy\/\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/management\\\/it-service-management\\\/itil-4-leader-digital-and-it-strategy\\\/\",\"url\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/management\\\/it-service-management\\\/itil-4-leader-digital-and-it-strategy\\\/\",\"name\":\"ITIL\u00ae 4 Leader Training - Digital and IT Strategy - ITTA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/#website\"},\"datePublished\":\"2022-12-29T07:25:17+00:00\",\"dateModified\":\"2025-09-22T11:13:39+00:00\",\"description\":\"This course allows you to explore and understand the importance and challenges of creating a corporate digital strategy.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/management\\\/it-service-management\\\/itil-4-leader-digital-and-it-strategy\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/management\\\/it-service-management\\\/itil-4-leader-digital-and-it-strategy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/management\\\/it-service-management\\\/itil-4-leader-digital-and-it-strategy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.itta.net\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Management\",\"item\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/management\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"IT Service Management\",\"item\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/management\\\/it-service-management\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"ITIL\u00ae 4 Leader &#8211; 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