{"id":14721,"date":"2022-12-29T08:26:26","date_gmt":"2022-12-29T07:26:26","guid":{"rendered":"https:\/\/www.itta.net\/formations\/mos-outlook-core-exam-preparation\/"},"modified":"2026-05-06T14:45:58","modified_gmt":"2026-05-06T12:45:58","slug":"microsoft-office-specialist-mos-outlook-associate","status":"publish","type":"formations","link":"https:\/\/www.itta.net\/en\/trainings\/office-automation\/office-automation-certifications\/microsoft-office-specialist-mos-outlook-associate\/","title":{"rendered":"Microsoft Office Specialist &#8211; MOS Outlook Associate"},"content":{"rendered":"<p>The MOS Outlook training prepares you for the Microsoft Office Specialist Outlook certification, the official Microsoft credential attesting to an advanced level on Microsoft Outlook. Over two intensive days, you cover all assessed competencies: settings customization, printing and saving, Outlook search, messaging configuration. A certification that values administrative and support profiles in French speaking Switzerland.<\/p>\n<p><strong>Earn the MOS Outlook certification to validate your level officially<\/strong><\/p>\n<p>For professionals in French speaking Switzerland, mastering Outlook with ease is a pivotal skill in administrative, executive secretarial and support functions. This MOS Outlook training focuses on full exam preparation.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","editeurs":[1537,1544,2657],"domaine":[1265,1266],"class_list":["post-14721","formations","type-formations","status-publish","hentry","editeurs-microsoft-office","editeurs-microsoft-outlook-microsoft-office","editeurs-mos-microsoft-office-specialist","domaine-office-automation","domaine-office-automation-certifications"],"acf":{"reference":"MOS-OA","duree_nombre":2,"duree_unite":"jour","prix_virtuel":1350,"prix_presentiel":1450,"prix_blended":"","prix_elearning":"","views":2147,"niveau":["Fondamental"],"role":"","certifiant":["Certifiant"],"pdus":"","lieux":["Gen\u00e8ve","Lausanne"],"formats_dapprentissage":["presentiel","virtuel"],"examen_inclus":"Inclus","garanti":[""],"financement":["Temptraining"],"description_temptraining":"","description_caf":"","description_title":"Microsoft Office Specialist - MOS Outlook Associate Training","objectifs":"<ul>\n\t<li>Customize Outlook settings and interface at MOS level<\/li>\n\t<li>Master printing and saving of Outlook information<\/li>\n\t<li>Perform efficient searches in a large Outlook mailbox<\/li>\n\t<li>Configure messaging settings expected at the MOS exam<\/li>\n\t<li>Manage messages, calendar, contacts and tasks at certification level<\/li>\n\t<li>Prepare for the MOS Outlook Associate exam under real conditions<\/li>\n<\/ul>","connaissances":"<ul>\r\n \t<li>No prerequisites<\/li>\r\n<\/ul>","profils_participants":"<ul>\r\n \t<li>Anyone in need to master the main functions offered by Outlook software<\/li>\r\n \t<li>Anyone who want to be certified Microsoft Office Specialist (MOS): Outlook Associate<\/li>\r\n<\/ul>","examen":"<ul>\r\n \t<li>This training prepares you for the MO-400 exam: Microsoft Outlook 2019 \/365<\/li>\r\n \t<li>Exam voucher included in the course price<\/li>\r\n<\/ul>","documentation":"<ul>\r\n \t<li>Digital courseware included<\/li>\r\n<\/ul>","lab__exercices":"<ul>\r\n \t<li>Practical exercises will be proposed during and at the end of each module<\/li>\r\n<\/ul>","contenu_cours":"<strong>Module 1: Customizing settings<\/strong>\r\n<ul>\r\n \t<li>Customizing reply messages<\/li>\r\n \t<li>Changing text formats for all outgoing messages<\/li>\r\n \t<li>Customizing the Navigation Pane<\/li>\r\n \t<li>Configuring reviews<\/li>\r\n \t<li>Managing multiple accounts<\/li>\r\n \t<li>Adding an account<\/li>\r\n<\/ul>\r\n<strong>Module 2: Printing and saving information<\/strong>\r\n<ul>\r\n \t<li>Printing message, calendar, contact, or task information<\/li>\r\n \t<li>Saving message attachments<\/li>\r\n \t<li>Previewing attachments<\/li>\r\n \t<li>Saving messages in alternate formats<\/li>\r\n \t<li>Exporting messages to a data file<\/li>\r\n<\/ul>\r\n<strong>Module 3: Performing search operations in Outlook<\/strong>\r\n<ul>\r\n \t<li>Creating new search folders<\/li>\r\n \t<li>Searching for items in messages, tasks, contacts, or calendars<\/li>\r\n \t<li>Searching by using advanced find<\/li>\r\n \t<li>Searching by folder<\/li>\r\n<\/ul>\r\n<strong>Module 4: Configuring mail settings<\/strong>\r\n<ul>\r\n \t<li>Setting fonts for new messages and responses<\/li>\r\n \t<li>Creating, assigning, and modifying signatures<\/li>\r\n \t<li>Creating and managing rules<\/li>\r\n \t<li>Creating automatic replies<\/li>\r\n \t<li>Creating messages by using Quick Parts<\/li>\r\n \t<li>Configuring Junk Email and Clutter settings<\/li>\r\n<\/ul>\r\n<strong>Module 5: Creating messages<\/strong>\r\n<ul>\r\n \t<li>Creating a message<\/li>\r\n \t<li>Adding or removing message attachments<\/li>\r\n \t<li>Adding CC and BCC to messages<\/li>\r\n \t<li>Adding tracking and voting options<\/li>\r\n \t<li>Forwarding and replying to messages<\/li>\r\n \t<li>Requesting a delivery or read receipt<\/li>\r\n \t<li>Redirecting replies<\/li>\r\n \t<li>Flagging outgoing messages for follow up, importance, and sensitivity<\/li>\r\n \t<li>Recalling a message<\/li>\r\n<\/ul>\r\n<strong>Module 6: Formatting a message<\/strong>\r\n<ul>\r\n \t<li>Formatting text<\/li>\r\n \t<li>Inserting hyperlinks<\/li>\r\n \t<li>Applying themes and styles<\/li>\r\n \t<li>Inserting messages<\/li>\r\n \t<li>Adding a signature to specific messages<\/li>\r\n<\/ul>\r\n<strong>Module 7: Organizing and managing messages<\/strong>\r\n<ul>\r\n \t<li>Sorting messages<\/li>\r\n \t<li>Moving messages between folders<\/li>\r\n \t<li>Adding new local folders<\/li>\r\n \t<li>Applying categories<\/li>\r\n \t<li>Cleaning up messages<\/li>\r\n \t<li>Marking a message as read or unread<\/li>\r\n \t<li>Flagging received messages<\/li>\r\n \t<li>Ignoring messages<\/li>\r\n \t<li>Sorting messages by conversation<\/li>\r\n \t<li>Deleting messages<\/li>\r\n \t<li>Automating repetitive tasks by using Quick Steps<\/li>\r\n \t<li>Configuring basic Auto Archive settings<\/li>\r\n \t<li>Delegating access<\/li>\r\n<\/ul>\r\n<strong>Module 8: Creating and managing calendars<\/strong>\r\n<ul>\r\n \t<li>Creating and add calendars<\/li>\r\n \t<li>Adjusting viewing details for calendars<\/li>\r\n \t<li>Modifying calendar time zones<\/li>\r\n \t<li>Deleting calendars<\/li>\r\n \t<li>Setting calendar work times<\/li>\r\n \t<li>Managing multiple calendars<\/li>\r\n \t<li>Managing calendar groups<\/li>\r\n \t<li>Displaying multiple calendars<\/li>\r\n \t<li>Sharing calendars<\/li>\r\n<\/ul>\r\n<strong>Module 9: Creating appointments, meetings, and events<\/strong>\r\n<ul>\r\n \t<li>Creating calendar items<\/li>\r\n \t<li>Creating recurring calendar items<\/li>\r\n \t<li>Cancelling calendar items<\/li>\r\n \t<li>Creating calendar items from messages<\/li>\r\n \t<li>Setting calendar item times<\/li>\r\n \t<li>Setting up meetings by using the scheduling assistant<\/li>\r\n \t<li>Setting free or busy status for calendar items<\/li>\r\n \t<li>Scheduling resources<\/li>\r\n \t<li>Setting up meeting location by using Room Finder<\/li>\r\n<\/ul>\r\n<strong>Module 10: Organizing and managing appointments, meetings, and events<\/strong>\r\n<ul>\r\n \t<li>Setting calendar item importance<\/li>\r\n \t<li>Forwarding calendar items<\/li>\r\n \t<li>Configuring reminders<\/li>\r\n \t<li>Adding participants<\/li>\r\n \t<li>Responding to invitations<\/li>\r\n \t<li>Sharing meeting notes<\/li>\r\n \t<li>Categorizing calendar items<\/li>\r\n<\/ul>\r\n<strong>Module 11: Creating and managing notes and tasks<\/strong>\r\n<ul>\r\n \t<li>Creating and managing tasks<\/li>\r\n \t<li>Creating and organizing notes<\/li>\r\n<\/ul>\r\n<strong>Module 12: Creating and managing contacts<\/strong>\r\n<ul>\r\n \t<li>Creating a new contact<\/li>\r\n \t<li>Deleting contacts<\/li>\r\n \t<li>Importing contacts from external sources<\/li>\r\n \t<li>Editing contact information<\/li>\r\n \t<li>Attaching an image to a contact<\/li>\r\n \t<li>Adding tags to contacts<\/li>\r\n \t<li>Sharing contacts<\/li>\r\n \t<li>Creating and managing address books<\/li>\r\n<\/ul>\r\n<strong>Module 13: Creating and managing contact groups<\/strong>\r\n<ul>\r\n \t<li>Creating new contact groups<\/li>\r\n \t<li>Adding contacts to existing contact groups<\/li>\r\n \t<li>Adding notes to a contact group<\/li>\r\n \t<li>Updating contacts within contact groups<\/li>\r\n \t<li>Deleting contact groups<\/li>\r\n \t<li>Deleting contact group members<\/li>\r\n<\/ul>","cours_recommandes":[14711,14723,14687],"infos_additionnelles":"<h3>Why aim for the MOS Outlook Associate certification in 2026<\/h3>\n<p>Outlook remains the most used professional messaging tool in business. Mastering its advanced features saves considerable daily time: automatic sorting rules, precise searches, shared calendar management, multiple account configuration. The MOS Outlook Associate training prepares you to officially validate this level.<\/p>\n<h3>The content of the MOS Outlook Associate certification<\/h3>\n<p>The MOS Outlook Associate exam covers several major domains: settings and interface customization, information printing and saving, Outlook search, messaging settings configuration, message management, calendar management, contacts and tasks management.<\/p>\n<h3>Customizing Outlook and configuring messaging<\/h3>\n<p>The training places significant focus on Outlook customization: navigation pane, folder display, signatures, automatic sorting rules, automatic reply options. These often ignored settings radically transform the daily Outlook experience.<\/p>\n<p>Messaging settings configuration covers multiple accounts, delivery options, encryption, out of office management.<\/p>\n<h3>Search, calendar and Outlook items management<\/h3>\n<p>Knowing how to search efficiently in a large Outlook mailbox is a skill in itself. The training details advanced search operators, filters, custom search folders.<\/p>\n<p>Outlook calendar management covers meeting creation, participant invitations, availability management, calendar sharing, group calendars.<\/p>\n<h3>Geneva and Lausanne profiles who benefit from the certification<\/h3>\n<p>The MOS Outlook Associate training is designed for executive assistants, secretaries, support services, HR, administrative services, self employed professionals.<\/p>\n<h3>Practical MOS Outlook training in Geneva and Lausanne<\/h3>\n<p>At our ITTA centers in Carouge and Le Flon, this MOS Outlook training runs over two days. You work on exercises reproducing the exam format and leave ready to take the certification.<\/p>\n<h3>FAQ MOS Outlook Associate training<\/h3>\n<p><strong>What is the MOS Outlook Associate certification?<\/strong><\/p>\n<p>It is the official Microsoft Office Specialist Outlook certification, attesting to advanced Outlook skills via a 50 minute hands on exam.<\/p>\n<p><strong>Do I need to master Outlook before this MOS training?<\/strong><\/p>\n<p>Yes, regular and intermediate Outlook use is required.<\/p>\n<p><strong>Is the MOS Outlook exam practical or theoretical?<\/strong><\/p>\n<p>Practical. The exam asks you to perform concrete tasks in Outlook.<\/p>\n<p><strong>Does this training also cover the Outlook calendar?<\/strong><\/p>\n<p>Yes, calendar, meetings and availability management is a key exam domain covered by the training.<\/p>\n<p><strong>Is this MOS Outlook training held in Geneva?<\/strong><\/p>\n<p>Yes, the training takes place at the ITTA center in Carouge in Geneva, at Le Flon in Lausanne and in a virtual classroom.<\/p>\n<p><strong>How long to prepare for the MOS Outlook exam?<\/strong><\/p>\n<p>The training runs over two intensive days.<\/p>\n<p><strong>What is the professional benefit of the MOS Outlook certification?<\/strong><\/p>\n<p>It officially validates a good Outlook level and represents a strong signal for administrative and support roles.<\/p>\n<h3>Who this mos outlook training is for<\/h3>\n<p>Administrative profiles, executive assistants, support functions and any intensive Outlook user wanting to validate mastery via Microsoft certification. In Geneva and Lausanne, the course welcomes participants from international organizations, banking, consulting and growing SMEs. No specific prerequisite is required other than a concrete willingness to progress on the subject.<\/p>\n<h3>Concretely, what will you be able to do at the end<\/h3>\n<p>You leave with an operational mastery of the fundamentals, reusable canvases on your concrete cases, a structured action plan for the weeks that follow. Many participants report a visible effect from the first week back, with sustainable anchoring over four to six weeks of regular practice. The course combines short theory inputs, practical exercises on your real situations and personalized trainer debrief.<\/p>\n<h3>Concrete use cases in business<\/h3>\n<p>An executive assistant valuing her versatility and organization. A freelancer securing credibility. An employee satisfying internal progression requirements. The course adapts exercises to your context with personalized trainer feedback, and each participant leaves with an action plan calibrated to their own situation.<\/p>\n<h3>Articulation with other ITTA courses<\/h3>\n<p>Combines well with Outlook Advanced for practice, other Microsoft MOS, time management for global productivity. Many participants enroll in one of these courses in the following trimester, according to their current priority and professional context.<\/p>\n<h3>Why this training makes a difference in professional environment<\/h3>\n<p>MOS Outlook Associate certification validates mastery of Outlook essential features in a globally recognized framework. This training specifically prepares for the exam with methodical review and typical test training.<\/p>\n\n<h3>Sustained anchoring after the course<\/h3>\n<p>Most participants report a noticeable effect from the first week of return, with deeper anchoring over four to six weeks of regular practice on real files. The course closes with a personalized practice plan calibrated on your professional context.<\/p>\n<h3>Why this course makes a difference<\/h3>\n<p>The features covered are used daily by millions of professionals across Geneva and Lausanne organizations. Mastery of these features transforms repetitive work into efficient routine. This training relies on real cases and offers an outfitted approach calibrated for the 2025-2026 evolutions of the platform.<\/p>\n<h3>ITTA pedagogy oriented towards practice in Geneva and Lausanne<\/h3>\n<p>At ITTA centers in Geneva and Lausanne, this course runs in a small group with an expert trainer and a format alternating concise theory, practical exercises and personalized debrief. Group confidentiality is explicit and held. Each participant arrives with a real case and leaves with an action plan calibrated to their context. The course integrates recent evolutions of the domain (digital tools, hybrid formats, 2025-2026 practices) without losing focus on fundamentals.<\/p>\n<p><strong>Is the exam included?<\/strong><\/p>\n<p>Billed separately. The course prepares specifically.<\/p>\n<p><strong>What level?<\/strong><\/p>\n<p>Associate validates fundamental skills.<\/p>\n<p><strong>Swiss recognition?<\/strong><\/p>\n<p>Yes, internationally recognized.<\/p>\n<p><strong>Where do sessions take place?<\/strong><\/p>\n<p>ITTA has three centers in French speaking Switzerland: in Geneva (Carouge, Route des Jeunes 35), in Lausanne at the Flon (Rue des Cotes de Montbenon 16) and at Lausanne Mon-Repos (Avenue de Mon-repos 24). 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