{"id":14743,"date":"2022-12-29T08:26:52","date_gmt":"2022-12-29T07:26:52","guid":{"rendered":"https:\/\/www.itta.net\/formations\/managing-microsoft-teams\/"},"modified":"2026-03-22T10:52:45","modified_gmt":"2026-03-22T09:52:45","slug":"managing-microsoft-teams","status":"publish","type":"formations","link":"https:\/\/www.itta.net\/en\/trainings\/it-pro\/cloud-computing\/managing-microsoft-teams\/","title":{"rendered":"Manage collaboration and communication with Microsoft Teams (MS-700)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Microsoft Teams has become the central collaboration tool in most businesses, but its administration goes far beyond simple channel and team configuration. Governance, telephony, security and compliance policies: without structured management, organizations lose control of their Teams environment and face operational risks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The MS-700 Managing Microsoft Teams training gives you the skills to administer, secure and optimize Teams across your organization. Over 4 days, you master team governance, telephony configuration (Teams Phone), network management and the implementation of security and compliance policies. Delivered by MCT instructors with hands-on cloud labs, this official Microsoft course prepares you for the MS-700 certification. ITTA, a Microsoft Learning Partner, offers this training in Geneva and Lausanne in person or via virtual classroom.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","editeurs":[1488,2630],"domaine":[1256,1253],"class_list":["post-14743","formations","type-formations","status-publish","hentry","editeurs-microsoft","editeurs-microsoft-365-en","domaine-cloud-computing","domaine-it-pro"],"acf":{"reference":"MS-700T00","duree_nombre":4,"duree_unite":"jour","prix_virtuel":3000,"prix_presentiel":3200,"prix_blended":"","prix_elearning":"","views":2037,"niveau":["Interm\u00e9diaire"],"role":"","certifiant":["Certifiant"],"pdus":"","lieux":["Gen\u00e8ve","Lausanne"],"formats_dapprentissage":["presentiel","virtuel"],"examen_inclus":"Optionnel","garanti":["confirme"],"financement":["Temptraining"],"description_temptraining":"","description_caf":"","description_title":"Manage collaboration and communication with Microsoft Teams Training (MS-700)","objectifs":"<ul>\r\n \t<li>Plan and configure Microsoft Teams governance at the organizational level<\/li>\r\n \t<li>Manage messaging, meeting and calling policies in Teams<\/li>\r\n \t<li>Configure Teams Phone telephony with calling plans and routing<\/li>\r\n \t<li>Optimize network quality and troubleshoot Teams performance issues<\/li>\r\n \t<li>Deploy security and compliance strategies for the Teams environment<\/li>\r\n \t<li>Manage team lifecycle, applications and third-party integrations<\/li>\r\n<\/ul>","connaissances":"<ul>\r\n<li>Basic knowledge of Microsoft 365 services<\/li>\r\n<li>Understanding of general IT practices<\/li>\r\n<li>Familiarity with PowerShell usage<\/li>\r\n<\/ul>","profils_participants":"<ul>\r\n<li>System and network administrators<\/li>\r\n<li>IT managers<\/li>\r\n<li>Microsoft 365 administrators<\/li>\r\n<li>IT support technicians<\/li>\r\n<li>Digital project managers<\/li>\r\n<\/ul>","examen":"<ul>\r\n \t<li>This course prepares you to the MS-700: Teams Administrator Associate exam.<\/li>\r\n<\/ul>","documentation":"<ul>\r\n<li>Access to Microsoft Learn, Microsoft's online learning platform, offering interactive resources and educational content to deepen your knowledge and develop your technical skills.<\/li>\r\n\r\n<\/ul>","lab__exercices":"<ul>\r\n<li>This course provides you with exclusive access to the official Microsoft lab, enabling you to practice your skills in a professional environment.<\/li>\r\n\r\n<\/ul>","contenu_cours":"<strong>Module 1: Explore Microsoft Teams<\/strong>\n<ul>\n\t<li>Explore capabilities in Microsoft Teams<\/li>\n\t<li>Explore Microsoft 365 Copilot capabilities in Microsoft Teams<\/li>\n\t<li>Explore Microsoft Teams integration with Microsoft 365<\/li>\n\t<li>Explore Microsoft Teams integration with Microsoft Power Platform<\/li>\n\t<li>Illustrate Microsoft Teams architecture<\/li>\n\t<li>Describe Microsoft Teams with Microsoft 365 Groups<\/li>\n\t<li>Describe Microsoft Teams with SharePoint and OneDrive<\/li>\n\t<li>Describe Microsoft Teams with Exchange<\/li>\n\t<li>Understand Microsoft Teams certified solutions<\/li>\n<\/ul>\n<strong>Module 2: Plan and deploy Microsoft Teams<\/strong>\n<ul>\n\t<li>Designate Teams admin roles<\/li>\n\t<li>Understand Teams management tools<\/li>\n\t<li>Plan for Teams rollout<\/li>\n\t<li>Plan for Teams adoption<\/li>\n\t<li>Plan for Teams licensing<\/li>\n\t<li>Clients for Microsoft Teams<\/li>\n<\/ul>\n<strong>Module 3: Implement lifecycle management and governance for Microsoft Teams<\/strong>\n<ul>\n\t<li>Plan for lifecycle management<\/li>\n\t<li>Plan for Teams governance<\/li>\n\t<li>Manage Microsoft 365 Groups creation<\/li>\n\t<li>Configure Microsoft 365 Groups expiration policy<\/li>\n\t<li>Configure Microsoft 365 Groups naming policy<\/li>\n\t<li>Plan policy assignment for users and groups<\/li>\n\t<li>Create and manage policy packages<\/li>\n\t<li>Manage Teams preview features using Teams update policies<\/li>\n\t<li>Create and manage teams templates and template policies<\/li>\n<\/ul>\n<strong>Module 4: Monitor your Microsoft Teams environment<\/strong>\n<ul>\n\t<li>Monitor Microsoft Teams usage reports<\/li>\n\t<li>Monitor Microsoft 365 usage reports<\/li>\n\t<li>Interpret Microsoft Adoption Score<\/li>\n\t<li>Manage user access with Microsoft Entra access reviews<\/li>\n\t<li>Monitor the Microsoft 365 network connectivity dashboard<\/li>\n\t<li>Manage Teams notifications and alerts<\/li>\n\t<li>Manage feedback policies<\/li>\n<\/ul>\n<strong>Module 5: Manage access for external users<\/strong>\n<ul>\n\t<li>Understand features in Microsoft Entra ID<\/li>\n\t<li>Work with external users in Microsoft Teams<\/li>\n\t<li>Manage access for external users<\/li>\n\t<li>Manage external collaboration in Microsoft Entra ID<\/li>\n\t<li>Manage external collaboration in Microsoft 365<\/li>\n\t<li>Manage external access in Microsoft Teams<\/li>\n\t<li>Manage guest access in Microsoft Teams<\/li>\n\t<li>Manage file sharing in SharePoint and OneDrive<\/li>\n<\/ul>\n<strong>Module 6: Implement security for Microsoft Teams<\/strong>\n<ul>\n\t<li>Configure conditional access and multifactor authentication for Microsoft Teams<\/li>\n\t<li>Configure Safe Attachments for Microsoft Teams<\/li>\n\t<li>Configure Safe Links for Microsoft Teams<\/li>\n\t<li>Examine the Defender for Cloud Apps<\/li>\n\t<li>Monitor security reports for Microsoft Teams<\/li>\n\t<li>Plan and configure enhanced encryption policies<\/li>\n<\/ul>\n<strong>Module 7: Implement compliance for Microsoft Teams<\/strong>\n<ul>\n\t<li>Create and manage sensitivity labels<\/li>\n\t<li>Create and manage retention policies<\/li>\n\t<li>Create and manage Data Loss Prevention policies<\/li>\n\t<li>Deploy communication compliance<\/li>\n\t<li>Enable scoped directory search<\/li>\n\t<li>Create information barrier policy<\/li>\n\t<li>Create security and compliance alerts for Microsoft Teams<\/li>\n<\/ul>\n<strong>Module 8: Plan and configure network settings for Microsoft Teams<\/strong>\n<ul>\n\t<li>Examine network requirements for Microsoft Teams<\/li>\n\t<li>Plan for network deployment using Network Planner<\/li>\n\t<li>Configure network ports and protocols for Microsoft Teams<\/li>\n\t<li>Implement Quality of Service<\/li>\n\t<li>Configure reporting labels for location-enhanced Call Analytics reports<\/li>\n\t<li>Configure tenant data for Call Quality Dashboard reports<\/li>\n\t<li>Assess network readiness<\/li>\n\t<li>Manage network topology<\/li>\n<\/ul>\n<strong>Module 9: Create and manage teams<\/strong>\n<ul>\n\t<li>Create teams<\/li>\n\t<li>Create a team from existing resources<\/li>\n\t<li>Plan and create org-wide teams<\/li>\n\t<li>Manage teams<\/li>\n\t<li>Manage users in a team<\/li>\n\t<li>Configure dynamic membership<\/li>\n\t<li>Archive restore and delete a team<\/li>\n<\/ul>\n<strong>Module 10: Manage collaboration experiences for chat and channels<\/strong>\n<ul>\n\t<li>Create and manage channels in a team<\/li>\n\t<li>Create and manage Teams policies for channels<\/li>\n\t<li>Configure teams settings<\/li>\n\t<li>Create and manage messaging policies<\/li>\n\t<li>Manage channel moderation<\/li>\n\t<li>Manage access to channels<\/li>\n<\/ul>\n<strong>Module 11: Manage apps for Microsoft Teams<\/strong>\n<ul>\n\t<li>Explore apps in Microsoft Teams<\/li>\n\t<li>Describe admin settings for Teams apps<\/li>\n\t<li>Manage access to Teams apps at the organization level<\/li>\n\t<li>Create and manage app permission policies<\/li>\n\t<li>Create and manage app setup policies<\/li>\n\t<li>Manage permissions and consent for Teams apps<\/li>\n\t<li>Plan and configure connectors<\/li>\n\t<li>Manage custom apps uploads<\/li>\n\t<li>Publish custom apps to Microsoft Teams<\/li>\n\t<li>Manage purchasing of apps in the Microsoft Teams app store<\/li>\n\t<li>Customize the organization's app store<\/li>\n\t<li>Customize the branded experience of an app<\/li>\n\t<li>Customize the branded experience of an app<\/li>\n<\/ul>\n<strong>Module 12: Introduction to Teams meetings and calling<\/strong>\n<ul>\n\t<li>Overview of Teams meetings and events<\/li>\n\t<li>Overview of Teams Phone<\/li>\n\t<li>Overview of auto attendants and call queues<\/li>\n\t<li>Overview of Teams clients<\/li>\n\t<li>Overview of Microsoft Teams Rooms and phones<\/li>\n\t<li>Overview of Microsoft 365 Copilot in Teams calling, meetings, and devices<\/li>\n<\/ul>\n<strong>Module 13: Manage meetings and events experiences<\/strong>\n<ul>\n\t<li>Explore meetings and events in Microsoft Teams<\/li>\n\t<li>Configure meeting settings<\/li>\n\t<li>Create and manage meeting policies<\/li>\n\t<li>Configure audio conferencing<\/li>\n\t<li>Create and manage meeting templates and template policies<\/li>\n\t<li>Create and manage meetings customization policies<\/li>\n\t<li>Explore webinars and town halls with Teams Premium<\/li>\n\t<li>Create and manage events policies<\/li>\n\t<li>Explore immersive spaces in Teams<\/li>\n<\/ul>\n<strong>Module 14: Plan for Microsoft Teams Rooms and shared meeting spaces<\/strong>\n<ul>\n\t<li>Determine license requirements for Microsoft Teams Rooms and shared devices<\/li>\n\t<li>Overview of Microsoft 365 Copilot and Microsoft Teams Rooms<\/li>\n\t<li>Understand differences between Microsoft Teams Rooms on Android and Windows<\/li>\n\t<li>Understand Microsoft Teams Rooms on Surface Hub 2S<\/li>\n\t<li>Understand and plan Teams Room accessories, components, and peripherals<\/li>\n\t<li>Integrate Teams with third-party or existing conferencing solutions<\/li>\n\t<li>Understand Teams Rooms management options<\/li>\n<\/ul>\n<strong>Module 15: Configure, deploy, and manage Teams devices<\/strong>\n<ul>\n\t<li>Manage Microsoft Teams Phones<\/li>\n\t<li>Manage Microsoft Teams Room Systems<\/li>\n\t<li>Microsoft Teams Rooms management options<\/li>\n\t<li>Manage Surface Hub 2S devices<\/li>\n\t<li>Configure Microsoft Teams SIP gateway<\/li>\n\t<li>Manage Microsoft Teams displays<\/li>\n\t<li>Remote provisioning and sign in for Teams Phones<\/li>\n\t<li>Update Microsoft Teams devices remotely<\/li>\n\t<li>Manage Microsoft Teams device tags<\/li>\n<\/ul>\n<strong>Module 16: Plan for Teams Phone<\/strong>\n<ul>\n\t<li>Plan to deploy Teams Phone<\/li>\n\t<li>Plan for Teams Phone PSTN connectivity<\/li>\n\t<li>Determine license requirements<\/li>\n\t<li>Plan for Teams Phone devices<\/li>\n\t<li>Plan and design Teams Phone features<\/li>\n\t<li>Plan for voicemail<\/li>\n<\/ul>\n<strong>Module 17: Configure and deploy Teams Phone<\/strong>\n<ul>\n\t<li>Configure emergency calling for Teams Calling Plans<\/li>\n\t<li>Manage and configure Microsoft PSTN numbers<\/li>\n\t<li>Configure Operator Connect and Teams Phone Mobile<\/li>\n\t<li>Configure Teams Phone policies<\/li>\n\t<li>Create and manage Teams policies<\/li>\n<\/ul>\n<strong>Module 18: Configure and manage voice users<\/strong>\n<ul>\n\t<li>Enable users for Teams Phone<\/li>\n\t<li>Enable users for Direct Routing with Teams Phone<\/li>\n\t<li>Enable additional calling features for Teams Phone<\/li>\n\t<li>Enable users for Teams Phone Mobile<\/li>\n<\/ul>\n<strong>Module 19: Configure auto attendants and call queues<\/strong>\n<ul>\n\t<li>Design call flows for auto attendants and call queues<\/li>\n\t<li>Configure auto attendants and call queues<\/li>\n\t<li>Deploy a channel-based call queue<\/li>\n\t<li>Configure resource accounts<\/li>\n\t<li>Configure Microsoft 365 groups for voicemail<\/li>\n\t<li>Interpret call queue conference modes<\/li>\n\t<li>Interpret call queue routing methods<\/li>\n\t<li>Configure holidays for auto attendants and call queues<\/li>\n\t<li>Configure custom music on hold<\/li>\n\t<li>Deploy and manage Queues app<\/li>\n<\/ul>\n<strong>Module 20: Troubleshoot audio, video, and client issues<\/strong>\n<ul>\n\t<li>Troubleshoot Teams<\/li>\n\t<li>Collect and identify logs<\/li>\n\t<li>Clear Microsoft Teams client cache<\/li>\n\t<li>Identify issues with call analytics<\/li>\n\t<li>Identify issues with Call Quality Dashboard<\/li>\n\t<li>Use Power BI to analyze Call Quality Dashboard data<\/li>\n\t<li>Identify issues with the Direct Routing Health Dashboard<\/li>\n<\/ul>","cours_recommandes":[40410,39903],"infos_additionnelles":"<h3>Why take the MS-700 Managing Microsoft Teams training<\/h3>\n<p>Microsoft Teams is used daily by millions of professionals to communicate, collaborate and organize their work. However, advanced Teams administration remains a specialized skill area. The MS-700 certification validates your ability to manage Teams at the enterprise level: governance, telephony, networks, compliance and integrations. This expertise is in high demand among Swiss organizations looking to maximize their Microsoft 365 investment.<\/p>\n<p>At ITTA, MCT instructors guide you through practical scenarios on real cloud environments. You leave with skills directly applicable in your professional context.<\/p>\n\n<h3>Team governance and lifecycle management<\/h3>\n<p>Well-defined governance is essential to prevent uncontrolled proliferation of teams and channels in Teams. The training covers naming policy implementation, automatic expiration of Microsoft 365 groups, guest access permission management and team creation policy configuration. You also learn to manage the complete team lifecycle, from creation to archiving, including supervision of authorized third-party applications in the environment.<\/p>\n\n<h3>Telephony and voice with Teams Phone<\/h3>\n<p>The convergence of unified communications toward Teams represents a strategic challenge for many organizations. The MS-700 training covers in detail the configuration of Teams Phone, Microsoft calling plans, Direct Routing and advanced voice features. You learn to plan a telephony migration to Teams, configure auto attendants, call queues and routing policies. These skills are particularly sought after in French-speaking Switzerland where many companies are migrating their telephony to the cloud.<\/p>\n\n<h3>Network quality and diagnostics<\/h3>\n<p>User experience quality in Teams depends directly on network performance. You learn to use the Call Quality Dashboard (CQD), analyze network metrics and identify causes of audio and video quality degradation. The training also covers bandwidth planning, QoS configuration and using Microsoft diagnostic tools to resolve connectivity and performance issues.<\/p>\n\n<h3>Security, compliance and integrations<\/h3>\n<p>Teams management goes beyond technical aspects. You must also ensure communication compliance with applicable regulations. The training addresses retention policies, information barriers, communication monitoring and integration with Microsoft Purview. You learn to configure Teams-specific DLP policies and manage external and guest access securely.<\/p>\n\n<h3>FAQ - MS-700 Managing Microsoft Teams Training<\/h3>\n<p><strong>What are the prerequisites for the MS-700 training?<\/strong><\/p>\n<p>Experience in Microsoft 365 administration is recommended. You should understand basic concepts of Teams, Exchange Online and Microsoft Entra ID. The MS-900 certification or equivalent experience provides a good foundation.<\/p>\n<p><strong>Is the MS-700 certification still valid?<\/strong><\/p>\n<p>Yes, the MS-700 Microsoft Teams Administrator Associate certification remains active in the Microsoft certification program. It validates your advanced Teams administration skills.<\/p>\n<p><strong>Does the training cover Teams Phone telephony in detail?<\/strong><\/p>\n<p>Yes, telephony is an important component of the training. You configure Teams Phone, calling plans and Direct Routing in the hands-on labs. For in-depth telephony specialization, the MS-721 training is complementary.<\/p>\n<p><strong>Can I take this training in virtual classroom format?<\/strong><\/p>\n<p>Yes, ITTA offers this training in person in Geneva and Lausanne as well as in virtual classroom format with the same quality of instruction and cloud labs.<\/p>\n<p><strong>What positions does the MS-700 certification target?<\/strong><\/p>\n<p>MS-700 certified professionals hold positions as Teams administrators, collaboration engineers, Microsoft 365 consultants or unified communications managers. Demand is strong in French-speaking Switzerland.<\/p>","inclus_dans_ce_cours_virtuel":"<ul>\r\n \t<li>Training provided by a certified trainer<\/li>\r\n \t<li>180 days of access to Official Microsoft Labs<\/li>\r\n \t<li>Official documentation in digital format<\/li>\r\n \t<li>Official Microsoft achievement badge<\/li>\r\n<\/ul>","inclus_dans_ce_cours_presentiel":"<ul>\r\n \t<li>Training provided by a certified trainer<\/li>\r\n \t<li>180 days of access to Official Microsoft Labs<\/li>\r\n \t<li>Official documentation in digital format<\/li>\r\n \t<li>Official Microsoft achievement badge<\/li>\r\n<\/ul>","inclus_dans_ce_cours_blended":"","inclus_dans_ce_cours_elearning":"","inclus_dans_ce_cours_surmesure":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Managing Microsoft Teams Training (MS-700) - ITTA<\/title>\n<meta name=\"description\" content=\"MS-700 Managing Microsoft Teams training over 4 days. Official certification, hands-on labs and MCT instructors in Geneva and Lausanne.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itta.net\/en\/trainings\/it-pro\/cloud-computing\/managing-microsoft-teams\/\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/it-pro\\\/cloud-computing\\\/managing-microsoft-teams\\\/\",\"url\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/it-pro\\\/cloud-computing\\\/managing-microsoft-teams\\\/\",\"name\":\"Managing Microsoft Teams Training (MS-700) - ITTA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/#website\"},\"datePublished\":\"2022-12-29T07:26:52+00:00\",\"dateModified\":\"2026-03-22T09:52:45+00:00\",\"description\":\"MS-700 Managing Microsoft Teams training over 4 days. 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