{"id":185150,"date":"2025-10-22T11:01:51","date_gmt":"2025-10-22T09:01:51","guid":{"rendered":"https:\/\/www.itta.net\/?post_type=formations&#038;p=185150"},"modified":"2025-10-23T17:07:41","modified_gmt":"2025-10-23T15:07:41","slug":"develop-your-skills-in-managing-emotions-and-assertiveness","status":"publish","type":"formations","link":"https:\/\/www.itta.net\/en\/trainings\/soft-skills\/oral-communication\/develop-your-skills-in-managing-emotions-and-assertiveness\/","title":{"rendered":"Develop Your Skills in Managing Emotions and Assertiveness"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Our emotions directly influence our decisions, relationships, and professional impact. When effectively managed, they become a powerful driver of balance, confidence, and performance. When unmanaged, they can lead to stress, misunderstandings, and tension.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-developing-an-emotionally-balanced-mindset\">Developing an Emotionally Balanced Mindset<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This one-day Managing Emotions and Assertiveness Training helps you view emotions as valuable resources rather than obstacles. You will learn how to adopt an assertive mindset that combines self-respect with respect for others. Through practical exercises and real-life scenarios, you will gain tools to understand your emotional reactions, channel them constructively, and express your needs with clarity and confidence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By the end of this training, you will be able to communicate with greater authenticity and calm, set healthy boundaries without aggression, and build more balanced and constructive professional relationships.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","editeurs":[2127],"domaine":[2678,1283],"class_list":["post-185150","formations","type-formations","status-publish","hentry","editeurs-employees-en","domaine-oral-communication","domaine-soft-skills"],"acf":{"reference":"COM-DGEA","duree_nombre":1,"duree_unite":"jour","prix_virtuel":800,"prix_presentiel":800,"prix_blended":"","prix_elearning":"","views":313,"niveau":["Fondamental"],"role":["Collaborateur"],"certifiant":"","pdus":"","lieux":["Gen\u00e8ve","Lausanne"],"formats_dapprentissage":["presentiel","virtuel"],"examen_inclus":"Non certifiant","garanti":"","financement":["Temptraining"],"description_temptraining":"","description_caf":"","description_title":"Managing Emotions and Assertiveness Training","objectifs":"<ul>\r\n \t<li>Recognize emotions and understand their impact on behavior and professional relationships<\/li>\r\n \t<li>Develop strategies for managing emotions in sensitive workplace situations<\/li>\r\n \t<li>Strengthen self-confidence and your ability to manage emotions effectively at work<\/li>\r\n \t<li>Express needs and opinions assertively, without passivity or aggression<\/li>\r\n \t<li>Set healthy boundaries and manage tense situations with calm and clarity<\/li>\r\n \t<li>Promote professional interactions that are balanced, constructive, and respectful<\/li>\r\n<\/ul>","connaissances":"<ul>\r\n \t<li>Interest in personal and professional development<\/li>\r\n \t<li>Willingness to engage in discussions and interactive activities<\/li>\r\n \t<li>Desire to improve communication and professional relationships<\/li>\r\n<\/ul>","profils_participants":"<ul>\r\n \t<li>Professionals seeking to improve workplace relationships<\/li>\r\n \t<li>Individuals facing stressful or emotionally challenging situations<\/li>\r\n \t<li>Employees looking to strengthen confidence and self-assertion<\/li>\r\n \t<li>Current or aspiring managers wanting to develop an emotionally balanced leadership style<\/li>\r\n \t<li>Anyone wishing to better understand and manage their emotions<\/li>\r\n<\/ul>","examen":"","documentation":"<ul>\r\n \t<li>Digital course materials included<\/li>\r\n<\/ul>","lab__exercices":"<ul>\r\n \t<li>This course includes hands-on exercises designed to reinforce your knowledge and apply your skills in real-world professional scenarios.<\/li>\r\n<\/ul>","contenu_cours":"<strong>Module 1: Emotions and Their Impact<\/strong>\r\n<ul>\r\n \t<li>Identify key emotions and their functions<\/li>\r\n \t<li>Understand the link between emotions, needs, and triggers<\/li>\r\n \t<li>Recognize physical and cognitive emotional signals<\/li>\r\n<\/ul>\r\n<strong>Module 2: Emotional Intelligence and Emotional Skills<\/strong>\r\n<ul>\r\n \t<li>Understand the core components of emotional intelligence<\/li>\r\n \t<li>Assess personal strengths and areas for improvement<\/li>\r\n \t<li>Apply daily micro-habits to build emotional awareness<\/li>\r\n<\/ul>\r\n<strong>Module 3: Consequences of Emotional States<\/strong>\r\n<ul>\r\n \t<li>Evaluate emotional impact on oneself and others<\/li>\r\n \t<li>Identify biases and emotional interpretations<\/li>\r\n \t<li>Reduce negative emotional effects in the workplace<\/li>\r\n<\/ul>\r\n<strong>Module 4: Stress Factors and Emotions<\/strong>\r\n<ul>\r\n \t<li>Identify professional stress triggers<\/li>\r\n \t<li>Select appropriate emotional regulation strategies<\/li>\r\n \t<li>Prevent emotional escalation in challenging situations<\/li>\r\n<\/ul>\r\n<strong>Module 5: Event\u2013Thought\u2013Emotion\u2013Behavior Dynamics<\/strong>\r\n<ul>\r\n \t<li>Map out personal thought patterns<\/li>\r\n \t<li>Reframe thoughts using constructive alternatives<\/li>\r\n \t<li>Shift from automatic reactions to intentional responses<\/li>\r\n<\/ul>\r\n<strong>Module 6: Impact of Emotions on Relationships<\/strong>\r\n<ul>\r\n \t<li>Adapt communication according to emotional context<\/li>\r\n \t<li>Practice active listening and ask the right questions<\/li>\r\n \t<li>Resolve misunderstandings effectively<\/li>\r\n<\/ul>\r\n<strong>Module 7: Assertiveness Self-Assessment<\/strong>\r\n<ul>\r\n \t<li>Conduct a personal assertiveness assessment<\/li>\r\n \t<li>Identify passive and aggressive communication styles<\/li>\r\n \t<li>Develop a balanced and assertive posture<\/li>\r\n<\/ul>\r\n<strong>Module 8: Self-Esteem and Confidence<\/strong>\r\n<ul>\r\n \t<li>Strengthen internal dialogue and self-worth<\/li>\r\n \t<li>Practice self-compassion techniques<\/li>\r\n \t<li>Build lasting positive self-anchors<\/li>\r\n<\/ul>\r\n<strong>Module 9: Setting Healthy Boundaries<\/strong>\r\n<ul>\r\n \t<li>Clarify personal needs and professional priorities<\/li>\r\n \t<li>Formulate clear and assertive requests<\/li>\r\n \t<li>Negotiate boundaries with confidence and respect<\/li>\r\n<\/ul>\r\n<strong>Module 10: Personal Action Plan<\/strong>\r\n<ul>\r\n \t<li>Define realistic emotional development goals<\/li>\r\n \t<li>Select simple progress indicators<\/li>\r\n \t<li>Implement emotional management routines<\/li>\r\n<\/ul>","cours_recommandes":[184950],"infos_additionnelles":"<h3>Understanding Emotional Management as a Strategic Skill<\/h3>\r\nEmotional management is no longer seen as a simple well-being practice. It is now recognized as a strategic competence in the professional world. Managing emotions effectively enables better decision-making, clearer communication, and the creation of a climate of trust. Emotions shape our behavior before we are even aware of them. Learning to identify them allows us to respond with discernment rather than react impulsively. This Managing Emotions training provides a practical and results-oriented approach to transform emotional responses into drivers of professional and relational performance.\r\n\r\nContrary to common belief, managing emotions does not mean suppressing them. It means understanding the information they reveal. For example, frustration may indicate an unmet need, while joy signals alignment with one\u2019s values. By developing emotional intelligence, participants enhance their well-being while strengthening their leadership, communication, and assertiveness skills. This Assertiveness Training supports participants in expressing their needs without aggression or withdrawal.\r\n<h3>The Role of Emotions in Decision-Making<\/h3>\r\nResearch in neuroscience shows that emotions directly influence decision-making processes. Intense emotional states can limit our ability to assess situations objectively. This Managing Emotions training offers practical strategies to identify emotional triggers and regain control in key moments. By adopting an assertive mindset, participants learn to remain grounded and consistent, even under high-pressure conditions.\r\n\r\nAssertiveness plays a crucial role in this process. It enables clear and respectful expression without fear of judgment or the need to dominate. A well-structured Assertiveness Training provides tools to set boundaries, protect priorities, and foster trust-based professional relationships over time.\r\n<h3>Building Self-Esteem for Better Emotional Regulation<\/h3>\r\nSelf-esteem has a direct impact on emotional management. Individuals with low self-confidence tend to interpret situations negatively, leading to heightened emotional reactions. Conversely, strong self-esteem helps maintain emotional balance and perspective. This training includes practical exercises to identify personal strengths, acknowledge achievements, and build sustainable positive momentum.\r\n\r\nThese skills are essential in environments where collaboration, initiative, and leadership are required. As self-confidence increases, so does assertiveness, which improves communication quality and boosts professional credibility.\r\n<h3>Managing Emotions Under Stress and Conflict<\/h3>\r\nStress triggers automatic emotional responses that can lead to defensive or aggressive behavior. Learning to manage emotions in these moments is key to preserving the quality of professional relationships. Through breathing techniques, grounding exercises, and cognitive reframing, participants develop the ability to quickly regain emotional stability. This regulation not only reduces emotional escalation but also enhances team collaboration.\r\n\r\nEmotional management is also a powerful tool for conflict resolution. It encourages active listening, helps identify underlying needs, and enables balanced solutions. Assertiveness Training equips participants with clear communication techniques that can be applied constructively during challenging situations.\r\n<h3>Building Constructive Professional Relationships<\/h3>\r\nA healthy work environment is built on balanced and respectful interactions. Emotional management contributes to relationships founded on authenticity, cooperation, and mutual trust. Understanding the emotional impact of our actions fosters a more conscious and responsible professional posture. This approach enhances engagement, improves team dynamics, and contributes to a positive workplace culture.\r\n\r\nAssertive communication prevents misunderstandings and defuses tension before it escalates. This Managing Emotions training provides practical tools to adapt communication styles depending on the situation and audience, while staying aligned with one\u2019s values.\r\n<h3>FAQ<\/h3>\r\n<strong>Why is emotional management essential in the workplace?<\/strong>\r\nIt improves clarity of thought, enhances relationships, supports better decision-making, and reduces stress.\r\n\r\n<strong>Is this training suitable for introverted individuals?<\/strong>\r\nYes, the tools are designed for all personality types and respect individual comfort levels.\r\n\r\n<strong>What is the difference between emotional management and stress management?<\/strong>\r\nEmotional management includes stress management but also focuses on the impact emotions have on communication and decision-making.\r\n\r\n<strong>Can these skills be applied outside the workplace?<\/strong>\r\nAbsolutely. Managing emotions and developing assertiveness are useful in all areas of life, including personal relationships.\r\n\r\n<strong>Is assertiveness related to self-confidence?<\/strong>\r\nYes, assertiveness naturally develops when individuals recognize their value and express their needs clearly.","inclus_dans_ce_cours_virtuel":"<ul>\r\n \t<li>Training provided by a domain expert<\/li>\r\n \t<li>Customized situational activities tailored to your challenges<\/li>\r\n \t<li>Digital documentation and support materials<\/li>\r\n \t<li>Achievement badge<\/li>\r\n<\/ul>","inclus_dans_ce_cours_presentiel":"<ul>\r\n \t<li>Training provided by a domain expert<\/li>\r\n \t<li>Customized situational activities tailored to your challenges<\/li>\r\n \t<li>Digital documentation and support materials<\/li>\r\n \t<li>Achievement badge<\/li>\r\n<\/ul>","inclus_dans_ce_cours_blended":"","inclus_dans_ce_cours_elearning":"","inclus_dans_ce_cours_surmesure":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Develop Your Skills in Managing Emotions and Assertiveness - ITTA<\/title>\n<meta name=\"description\" content=\"Managing Emotions and Assertiveness training to build confidence and improve your professional relationships.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itta.net\/en\/trainings\/soft-skills\/oral-communication\/develop-your-skills-in-managing-emotions-and-assertiveness\/\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/soft-skills\\\/oral-communication\\\/develop-your-skills-in-managing-emotions-and-assertiveness\\\/\",\"url\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/soft-skills\\\/oral-communication\\\/develop-your-skills-in-managing-emotions-and-assertiveness\\\/\",\"name\":\"Develop Your Skills in Managing Emotions and Assertiveness - ITTA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/#website\"},\"datePublished\":\"2025-10-22T09:01:51+00:00\",\"dateModified\":\"2025-10-23T15:07:41+00:00\",\"description\":\"Managing Emotions and Assertiveness training to build confidence and improve your professional relationships.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/soft-skills\\\/oral-communication\\\/develop-your-skills-in-managing-emotions-and-assertiveness\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/soft-skills\\\/oral-communication\\\/develop-your-skills-in-managing-emotions-and-assertiveness\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/soft-skills\\\/oral-communication\\\/develop-your-skills-in-managing-emotions-and-assertiveness\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.itta.net\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Soft Skills\",\"item\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/soft-skills\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Oral communication\",\"item\":\"https:\\\/\\\/www.itta.net\\\/en\\\/trainings\\\/soft-skills\\\/oral-communication\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Develop Your Skills in Managing Emotions and Assertiveness\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.itta.net\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.itta.net\\\/en\\\/\",\"name\":\"ITTA\",\"description\":\"Formations &amp; 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