This crisis management training prepares leaders to structure an organized response to a destabilizing event. Over two days, you work on cell setup, internal and external communication, sustained piloting and post crisis review. A useful approach for SME executives, HR, communicators and security officers.<\/p>\n
In crisis, improvisation is expensive, method protects the organization<\/strong><\/p>\n For leaders in French speaking Switzerland, crises are no longer exceptional: cyber attack, media scandal, pandemic, accident, key talent loss. The course relies on documented real cases and tabletop simulations. You leave with a ready to activate kit (procedures, communication templates, checklists) adapted to your context.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","editeurs":[2123],"domaine":[1283,1286],"class_list":["post-23242","formations","type-formations","status-publish","hentry","editeurs-directors-en","domaine-soft-skills","domaine-team-and-people-management"],"acf":{"reference":"TEAM-CRI","duree_nombre":2,"duree_unite":"jour","prix_virtuel":1300,"prix_presentiel":1300,"prix_blended":"","prix_elearning":"","views":2190,"niveau":["Fondamental"],"role":["Directeur"],"certifiant":"","pdus":"","lieux":["Gen\u00e8ve","Lausanne"],"formats_dapprentissage":["presentiel","virtuel"],"examen_inclus":"Non certifiant","garanti":[""],"financement":["Temptraining"],"description_temptraining":"","description_caf":"","description_title":"Master the Fundamentals of Crisis Management Training","objectifs":" Cyber attack, disaster, media scandal, key talent departure: crises are now part of organizational daily life. This course offers a structured approach for those who want to upskill on this topic, without waiting for the incident. A foresight posture that changes trajectory. In Geneva and Lausanne, many organizations now prepare their executives upstream, aware that improvisation costs dearly.<\/p>\n A crisis is not just an amplified emergency. It is characterized by a destabilizing event, uncertainty, media exposure and rupture risk. The course details phases (weak signals, trigger, peak, exit, memory) and recognition tools to spot them in time.<\/p>\n An effective response goes through clear setup: who decides, who informs, who speaks to media, who watches. The course presents standard roles (cell head, communication lead, HR, legal, operations) and steering rituals (point of step, log, running record). With a ready-to-adapt cell canvas for your context.<\/p>\n Communication is often the critical point of a crisis. The course details principles (truth, speed, vigilance), channels to activate internally and externally, and classic pitfalls (denial, over communication, contradictions). With sector-adaptable language elements.<\/p>\n A crisis often exceeds a few days. The course works on individual and collective resistance: cell rotations, care for operational teams, vigilance on decision fatigue. A human dimension often under equipped in classic manuals, yet crucial for the exit.<\/p>\n Crisis exit is precious for learning. The course details review methods (REX) that avoid both denial and sterile sanction, and that really transform practices. With a ready-to-animate REX session canvas.<\/p>\n Executives, operations directors, communication, HR, security, quality or compliance leads, business continuity leads. In Geneva and Lausanne, the course welcomes participants from international organizations, banking, industry, healthcare and public sector. No specific prerequisite.<\/p>\n You recognize crisis phases, structure a cell in a few hours, run internal and external communication with framed language elements, last over time while preserving your teams, and lead a REX that transforms practices. You leave with a complete kit (cell org chart, communiqu\u00e9 templates, checklists, operational log, REX canvas).<\/p>\n Organizations that train for crisis management cope better. The cost of a course is derisory compared to the cost of a poorly managed crisis: reputation, finances, departures, sometimes partial closures. This training is among high-leverage investments, measured not in daily life but in organizational resilience during exceptional events.<\/p>\n At ITTA centers in Geneva and Lausanne, this course runs over two days with a crisis management expert. Format with concise theory, documented real cases, tabletop simulation of a complete crisis, structured debrief and action plan on your context. Group confidentiality is explicit.<\/p>\n A cyber attack paralyzing an organization that resolves through a structured response. A media scandal managed by mastered communication rather than silence. An internal health crisis traversed thanks to a clear cell device. The course simulates these situations on table with role rotation between participants.<\/p>\n This training combines well with change management (course 14359) for post-crisis transformations, difficult conversation (course 14362) for sensitive internal exchanges, and stress management (course 14296) for individual resistance of executives in cell. Many participants enroll in one of these courses.<\/p>\n Crisis management is not a binary state. Organizations that thrive treat it as a continuous capability: weak signal monitoring, regular tabletop exercises, lessons learned from peers and competitors. The course briefly opens this perspective so that crisis management becomes part of the normal management rhythm rather than a panic mode.<\/p>\n The first 24 hours of a crisis disproportionately shape its trajectory. The course dedicates a specific sequence to this critical window: immediate decisions, first communication, cell setup pace, sponsor alignment. With a tabletop drill that puts participants in the chair during this critical period.<\/p>\n For which profiles?<\/strong><\/p>\n Executives, operations directors, communication, HR, security, quality or compliance leads.<\/p>\n Does the course cover cyber crises?<\/strong><\/p>\n Yes, cyber crisis cases are integrated. For technical cybersecurity, ITTA proposes dedicated courses.<\/p>\n Do we leave with usable templates?<\/strong><\/p>\n Yes: cell org chart, communiqu\u00e9 templates, checklists, operational log. All adaptable to your context.<\/p>\n Is the simulation realistic?<\/strong><\/p>\n Yes, the course integrates a tabletop simulation of a complete crisis with real-time injects and role rotation.<\/p>\n Does it integrate social media crises?<\/strong><\/p>\n Yes, the social media dimension (speed, virality, comment management) is integrated in crisis communication.<\/p>\n What follows?<\/strong><\/p>\n For more, ITTA proposes courses on change management, internal communication and stress management.<\/p>\n How to coordinate with legal and compliance during a crisis?<\/strong><\/p>\n The course addresses this specifically, with frameworks for legal escalation, regulatory communication and compliance documentation that protect the organization without slowing critical decisions.<\/p>\n How to prepare for crises that are difficult to anticipate?<\/strong><\/p>\n The course addresses generic capability building (cell setup, communication frameworks, decision protocols) that applies regardless of the specific crisis nature. Preparation is structural, not scenario-specific.<\/p>\n Where do sessions take place?<\/strong><\/p>\n ITTA has three centers: in Geneva (Carouge, Route des Jeunes 35), in Lausanne at the Flon (Rue des C\u00f4tes de Montbenon 16) and at Lausanne Mon-Repos (Avenue de Mon-repos 24). The training is also available in virtual classroom.<\/p>","inclus_dans_ce_cours_virtuel":"\n\t
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Why follow a crisis management training<\/h3>\n
Understand the nature of a crisis<\/h3>\n
Structure a crisis cell<\/h3>\n
Master crisis communication<\/h3>\n
Last over time and preserve teams<\/h3>\n
Conduct a transforming review<\/h3>\n
Who this course is for<\/h3>\n
Concretely, what will you be able to do at the end<\/h3>\n
Why anticipating beats enduring<\/h3>\n
ITTA pedagogy oriented towards practice<\/h3>\n
Concrete use cases<\/h3>\n
Articulation with other ITTA courses<\/h3>\n
Crisis management as continuous capability<\/h3>\n
The first 24 hours of a crisis<\/h3>\n
FAQ Crisis management training<\/h3>\n
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