{"id":251553,"date":"2026-04-16T09:15:17","date_gmt":"2026-04-16T07:15:17","guid":{"rendered":"https:\/\/www.itta.net\/?post_type=formations&#038;p=251553"},"modified":"2026-08-18T16:11:11","modified_gmt":"2026-08-18T14:11:11","slug":"itil-version-5-foundation-bridge","status":"publish","type":"formations","link":"https:\/\/www.itta.net\/en\/trainings\/management\/it-service-management\/itil-version-5-foundation-bridge\/","title":{"rendered":"ITIL\u00ae Version 5 \u2013 Foundation Bridge"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The ITIL\u00ae 5 Foundation Bridge course enables you to transition from ITIL\u00ae 4 to ITIL\u00ae Version 5 in just one day. Designed for professionals who are already ITIL\u00ae 4 certified, this course focuses exclusively on the new concepts and key developments introduced in ITIL\u00ae Version 5, without revisiting the content covered in the full Foundation course.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 id=\"h-a-fast-track-transition-to-itil-version-5\" class=\"wp-block-heading\"><strong>A fast-track transition to ITIL\u00ae Version 5<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In one intensive day, you will master the updated concepts of Digital Product and Service Management, the new ITIL Value System, digital governance, and the integration of artificial intelligence within the ITIL\u00ae framework. You will also discover how ITIL\u00ae Version 5 aligns with DevOps and PRINCE2\u00ae to support modern digital product and service management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the end of the course, you will take the official PeopleCert exam (20 multiple-choice questions, 30 minutes) and earn the ITIL\u00ae Foundation (Version 5) certification. This certification gives you access to the full range of advanced modules within the ITIL\u00ae Version 5 certification pathway.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","editeurs":[1567],"domaine":[1281,1276],"class_list":["post-251553","formations","type-formations","status-publish","hentry","editeurs-itil","domaine-it-service-management","domaine-management"],"acf":{"reference":"ITIL5-01","duree_nombre":1,"duree_unite":"jour","prix_virtuel":1100,"prix_presentiel":1150,"prix_blended":"","prix_elearning":"","views":198,"niveau":["Fondamental"],"role":"","certifiant":["Certifiant"],"pdus":"","lieux":["Gen\u00e8ve","Lausanne"],"formats_dapprentissage":["presentiel","virtuel"],"examen_inclus":"Inclus","garanti":[],"financement":["Temptraining"],"description_temptraining":"","description_caf":"","description_title":"ITIL\u00ae Version 5 \u2013 Foundation Bridge Training","objectifs":"<ul>\r\n \t<li>Understand the key concepts of Digital Product and Service Management introduced in ITIL\u00ae Version 5<\/li>\r\n \t<li>Master service relationships and collaboration models between providers, consumers, and partners<\/li>\r\n \t<li>Apply the components of the ITIL Value System in an updated professional context<\/li>\r\n \t<li>Identify the evolution of ITIL\u00ae Guiding Principles and their interaction with automation and AI<\/li>\r\n \t<li>Leverage the Value Chain and lifecycle activities for digital products and services<\/li>\r\n \t<li>Map and manage value streams (Value Stream Mapping and Management)<\/li>\r\n \t<li>Understand ITIL\u00ae integration with DevOps and PRINCE2\u00ae for complementary management<\/li>\r\n \t<li>Prepare for and pass the ITIL\u00ae Foundation Bridge (Version 5) exam<\/li>\r\n<\/ul>","connaissances":"<ul>\r\n \t<li>Hold a valid ITIL\u00ae 4 Foundation certification (or any higher-level ITIL\u00ae 4 credential, excluding Cloud and Sustainability)<\/li>\r\n<\/ul>","profils_participants":"<ul>\r\n \t<li>ITIL\u00ae 4 Foundation certified professionals wishing to upgrade to ITIL\u00ae Version 5<\/li>\r\n \t<li>IT Service Managers and IT Operations Managers<\/li>\r\n \t<li>Service Delivery Managers and Product Managers<\/li>\r\n \t<li>Digital Transformation Managers and IT Consultants<\/li>\r\n \t<li>ITSM and service management consultants<\/li>\r\n \t<li>Governance, Risk, and Compliance professionals<\/li>\r\n<\/ul>","examen":"<ul>\r\n \t<li>This course prepares for the ITIL\u00ae Foundation (Version 5) certification<\/li>\r\n \t<li>Specific Bridge exam: 20 multiple-choice questions (vs 40 for the full Foundation)<\/li>\r\n \t<li>Duration: 30 minutes<\/li>\r\n \t<li>Format: closed book<\/li>\r\n \t<li>Minimum passing score: 65%<\/li>\r\n \t<li>Content: covers only the updates introduced in ITIL\u00ae Version 5<\/li>\r\n \t<li>Prerequisite: hold a valid ITIL\u00ae 4 certification<\/li>\r\n \t<li>Exam language: English only<\/li>\r\n \t<li>Certification awarded: identical to the full Foundation V5 certification<\/li>\r\n<\/ul>","documentation":"<ul>\r\n \t<li>ITIL\u00ae 5 Foundation Bridge accredited course materials (Official PeopleCert Learning Resource Kit)<\/li>\r\n<\/ul>","lab__exercices":"","contenu_cours":"<strong>Module 1: Key Concepts of Digital Product and Service Management<\/strong>\r\n<ul>\r\n \t<li>Product and Service Management<\/li>\r\n \t<li>Service Offering<\/li>\r\n \t<li>Value Co-Creation<\/li>\r\n<\/ul>\r\n<strong>Module 2: Service Relationships<\/strong>\r\n<ul>\r\n \t<li>Organisations, Providers, Consumers, and Vendors<\/li>\r\n \t<li>Roles in Managing, Delivering, and Consuming Services<\/li>\r\n \t<li>Service Relationship Model: Basic, Cooperative, and Collaborative<\/li>\r\n \t<li>Service Journey<\/li>\r\n \t<li>Service Quality, Service Level, and Service Level Agreements<\/li>\r\n<\/ul>\r\n<strong>Module 3: The ITIL Value System (ITIL VS)<\/strong>\r\n<ul>\r\n \t<li>Components of the ITIL Value System: Guiding Principles, Governance, Value Chain, Management Practices, Continual Improvement<\/li>\r\n \t<li>ITIL Value System and its Purpose<\/li>\r\n<\/ul>\r\n<strong>Module 4: Governance<\/strong>\r\n<ul>\r\n \t<li>Governing Bodies and Governance<\/li>\r\n \t<li>Governance of Digital Technology<\/li>\r\n<\/ul>\r\n<strong>Module 5: ITIL Guiding Principles<\/strong>\r\n<ul>\r\n \t<li>Recap of the ITIL Guiding Principles<\/li>\r\n \t<li>Using Automation and AI<\/li>\r\n \t<li>Principles Interaction<\/li>\r\n<\/ul>\r\n<strong>Module 6: Value Chain, Lifecycle Activities and ITIL Management Practices<\/strong>\r\n<ul>\r\n \t<li>Introduction to ITIL Product and Service Lifecycle<\/li>\r\n \t<li>Purpose of the ITIL Product and Service Lifecycle Management Activities<\/li>\r\n \t<li>Value Chain and Management Practices<\/li>\r\n<\/ul>\r\n<strong>Module 7: Value Streams: Mapping and Management<\/strong>\r\n<ul>\r\n \t<li>Key Concepts of Value Stream Mapping and Management<\/li>\r\n \t<li>Purpose of Value Stream Mapping and Management<\/li>\r\n<\/ul>\r\n<strong>Module 8: Continual Improvement<\/strong>\r\n<ul>\r\n \t<li>Steps of the ITIL Continual Improvement Model<\/li>\r\n \t<li>Understanding the Steps of the Continual Improvement Model<\/li>\r\n \t<li>Continual Improvement within the ITIL Value System and its Role in the Organisation<\/li>\r\n<\/ul>\r\n<strong>Module 9: The Four Dimensions of Product and Service Management and AI<\/strong>\r\n<ul>\r\n \t<li>Introduction to the ITIL Four Dimensions of Product and Service Management<\/li>\r\n \t<li>Internal Factors and External Factors<\/li>\r\n \t<li>Introduction to AI and ITIL AI Governance<\/li>\r\n<\/ul>\r\n<strong>Module 10: ITIL and Other Frameworks Integration<\/strong>\r\n<ul>\r\n \t<li>ITIL and DevOps: complementarity in product and service lifecycle management<\/li>\r\n \t<li>ITIL and PRINCE2: importance of project management in ITIL and complementarity<\/li>\r\n<\/ul>","cours_recommandes":[234251,14649],"infos_additionnelles":"<h3>What is the ITIL\u00ae Foundation Bridge (Version 5)?<\/h3>\r\nThe ITIL\u00ae Foundation Bridge (Version 5) is an official transition module designed by PeopleCert for professionals already holding an ITIL\u00ae 4 certification. Unlike the full three-day ITIL\u00ae 5 Foundation training, the Bridge focuses exclusively on the updates and enhancements introduced in ITIL\u00ae Version 5. In just one day, you absorb the key changes without revisiting concepts you have already mastered.\r\n\r\nThe Bridge exam consists of 20 multiple-choice questions to be completed in 30 minutes, with a minimum passing score of 65%. Upon passing, you earn the ITIL\u00ae Foundation (Version 5) certification, identical to the one awarded after the full three-day training. This certification is your gateway to all advanced modules in the ITIL\u00ae Version 5 pathway.\r\n<h3>Bridge or full Foundation: how to choose?<\/h3>\r\nThe choice between the one-day Bridge and the three-day ITIL\u00ae 5 Foundation training depends on your profile. If you already hold an ITIL\u00ae 4 Foundation certification (or a higher-level ITIL\u00ae 4 credential), the Bridge is the fastest and most cost-effective route to get up to date. You save two training days while earning exactly the same certification.\r\n\r\nHowever, if you have no prior ITIL\u00ae certification, or if you wish to consolidate your fundamentals with the complete programme, the three-day ITIL\u00ae Version 5 - Foundation training (ITIL5-01) remains the recommended choice. Both pathways lead to the same globally recognized certification.\r\n<h3>What changes in ITIL\u00ae Version 5<\/h3>\r\nITIL\u00ae Version 5 marks a significant evolution of the framework. It now integrates Digital Product and Service Management, with an approach centred on the complete lifecycle of digital products and services. Artificial intelligence takes centre stage, with a new module dedicated to ITIL AI Governance that prepares you to oversee AI usage within your organizations.\r\n\r\nThe Value System also evolves, with stronger integration between governance and operational capability. Service relationships are enriched with three collaboration levels (Basic, Cooperative, and Collaborative), and Value Stream Mapping becomes a strategic tool for optimizing value creation. Finally, integration with DevOps and PRINCE2\u00ae is formalized, reflecting the reality of modern IT environments.\r\n<h3>Why train with ITTA?<\/h3>\r\nAt ITTA, the ITIL\u00ae 5 Foundation Bridge training is delivered by certified trainers active in IT service management. In small groups of 12 participants maximum, you benefit from personalized guidance and practical exchanges with the trainer and your peers. The training includes the official PeopleCert exam registration, accredited courseware, and structured exam preparation.\r\n\r\nAvailable in person in Geneva and Lausanne, as well as in virtual classroom format, this training adapts to your schedule. Temptraining funding is eligible under certain conditions, which can significantly reduce your investment.\r\n<h3>Preparing for the ITIL\u00ae Bridge exam<\/h3>\r\nThe Bridge exam is shorter than the full Foundation exam (20 questions instead of 40, 30 minutes instead of 60), but it requires a solid understanding of the specific changes in ITIL\u00ae Version 5. Focus your preparation on the new concepts: Digital Product and Service Management, ITIL AI Governance, the three types of service relationships, and Value Stream Mapping. The one-day training covers the entire official syllabus and methodically prepares you for each question type.\r\n<h3>FAQ<\/h3>\r\n<strong>What is the difference between the Bridge and the full ITIL\u00ae 5 Foundation training?<\/strong>\r\n\r\nThe Bridge lasts 1 day and covers only the changes between ITIL\u00ae 4 and ITIL\u00ae 5. The full training lasts 3 days and covers the entire Foundation programme. Both lead to the same ITIL\u00ae Foundation (Version 5) certification.\r\n\r\n<strong>Can I take the Bridge if I hold a higher-level ITIL\u00ae 4 certification?<\/strong>\r\n\r\nYes, the Bridge is open to holders of any ITIL\u00ae 4 certification, except Cloud and Sustainability modules.\r\n\r\n<strong>How long is the certification valid?<\/strong>\r\n\r\nThe ITIL\u00ae Foundation (Version 5) certification is valid for three years. Renewal is done through the PeopleCert CPD programme or by passing another ITIL\u00ae suite exam.\r\n\r\n<strong>Does the Bridge give access to advanced ITIL\u00ae Version 5 modules?<\/strong>\r\n\r\nYes, the certification earned through the Bridge is strictly identical to the full training certification. It serves as the prerequisite for all advanced modules: Practice Manager, Managing Professional, and Strategic Leader.","inclus_dans_ce_cours_virtuel":"<ul>\r\n \t<li>Training provided by a certified trainer<\/li>\r\n \t<li>Preparation for the exam<\/li>\r\n \t<li>Documentation in digital format<\/li>\r\n \t<li>Exam registration fee<\/li>\r\n<\/ul>","inclus_dans_ce_cours_presentiel":"<ul>\r\n \t<li>Training provided by a certified trainer<\/li>\r\n \t<li>Preparation for the exam<\/li>\r\n \t<li>Documentation in digital format<\/li>\r\n \t<li>Exam registration fee<\/li>\r\n<\/ul>","inclus_dans_ce_cours_blended":"","inclus_dans_ce_cours_elearning":"","inclus_dans_ce_cours_surmesure":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ITIL\u00ae 5 Foundation Bridge Training | ITTA<\/title>\n<meta name=\"description\" content=\"ITIL\u00ae 5 Foundation Bridge training in 1 day. 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