{"id":254733,"date":"2026-09-14T11:33:27","date_gmt":"2026-09-14T09:33:27","guid":{"rendered":"https:\/\/www.itta.net\/?post_type=formations&#038;p=254733"},"modified":"2026-09-14T11:49:34","modified_gmt":"2026-09-14T09:49:34","slug":"llmops-llm-observability-training","status":"publish","type":"formations","link":"https:\/\/www.itta.net\/en\/trainings\/artificial-intelligence\/ai-development-and-llm\/llmops-llm-observability-training\/","title":{"rendered":"LLMOps and LLM Observability"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This LLMOps training gives you the methods to move your language models from prototype to production. Between a demo that impresses and an assistant that handles real load, answers reliably and stays under control, there is a gap few teams cross without incident.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Take control of the full lifecycle of your language models<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Over two days you cover the stages that matter: LLMOps platform architecture, data preparation, model evaluation, governance and compliance, then deployment and scaling. The final part focuses on observability: which metrics to track, and how to spot quality or cost drift before your users do.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The instructor illustrates each concept with demonstrations drawn from real projects, and the session leaves plenty of room for discussion around your own use cases.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","editeurs":[4257],"domaine":[4251,2982],"class_list":["post-254733","formations","type-formations","status-publish","hentry","editeurs-itta-artificial-intelligence","domaine-ai-development-and-llm","domaine-artificial-intelligence"],"acf":{"reference":"AI-06-08","duree_nombre":2,"duree_unite":"jour","prix_virtuel":1600,"prix_presentiel":1700,"prix_blended":"","prix_elearning":"","views":11,"niveau":["Avanc\u00e9"],"role":[],"certifiant":[],"pdus":"","lieux":["Gen\u00e8ve","Lausanne"],"formats_dapprentissage":["presentiel","virtuel"],"examen_inclus":"Non certifiant","garanti":[],"financement":["Temptraining"],"description_temptraining":"","description_caf":"","description_title":"LLMOps and LLM Observability Training","objectifs":"<ul>\n \t<li>Position LLMOps within the lifecycle of a language model application<\/li>\n \t<li>Identify the components of an LLMOps platform and the role of each one<\/li>\n \t<li>Structure data preparation and the build-up of an evaluation set<\/li>\n \t<li>Choose between RAG, fine-tuning and prompt engineering for your needs<\/li>\n \t<li>Set out a governance and compliance framework suited to the Swiss context<\/li>\n \t<li>Compare inference, deployment and scaling strategies<\/li>\n \t<li>Determine which observability metrics to track and which alert thresholds matter<\/li>\n<\/ul>","connaissances":"<ul>\n \t<li>Some prior use of a language model in a professional setting, for example through an API or an integrated assistant<\/li>\n \t<li>A technical background in development, data or infrastructure, required to follow the demonstrations<\/li>\n<\/ul>","profils_participants":"<ul>\n \t<li>Machine learning engineers and LLM engineers<\/li>\n \t<li>Data scientists moving from prototype to production<\/li>\n \t<li>DevOps engineers, SREs and platform teams involved in running models<\/li>\n \t<li>Backend developers integrating language models through APIs<\/li>\n \t<li>AI solution architects<\/li>\n \t<li>Data and artificial intelligence platform managers<\/li>\n \t<li>Technical project managers leading a language model rollout<\/li>\n<\/ul>","examen":"","documentation":"<ul>\n \t<li>Digital courseware included<\/li>\n<\/ul>","lab__exercices":"<ul>\n \t<li>This course is built around instructor-led demonstrations and the analysis of real-world cases, complemented by discussion and recommendations tailored to your projects. It does not include a dedicated technical environment for participants.<\/li>\n<\/ul>","contenu_cours":"<strong>Module 1: Introduction to large language models (LLMs) and LLMOps<\/strong>\n<ul>\n \t<li>What changes between a prototype and a production application<\/li>\n \t<li>The full lifecycle of a language model application<\/li>\n \t<li>Setting measurable latency, cost and quality objectives (SLOs and SLAs)<\/li>\n \t<li>Overview of vendors, tools and standards still being stabilised<\/li>\n<\/ul>\n<strong>Module 2: The core components of an LLMOps platform<\/strong>\n<ul>\n \t<li>Model gateway: routing, quotas and key management<\/li>\n \t<li>Prompt management and versioning<\/li>\n \t<li>Vector store and context retrieval<\/li>\n \t<li>Model, artefact and dataset registry<\/li>\n \t<li>Workflow orchestration and dependency management<\/li>\n<\/ul>\n<strong>Module 3: Data preparation and processing in an LLMOps pipeline<\/strong>\n<ul>\n \t<li>Collecting, cleaning and chunking documents<\/li>\n \t<li>Quality control, deduplication and corpus versioning<\/li>\n \t<li>Building a reference evaluation set<\/li>\n \t<li>Sensitive data: anonymisation, segregation and retention periods<\/li>\n<\/ul>\n<strong>Module 4: Model development, evaluation and management with LLMOps<\/strong>\n<ul>\n \t<li>Versioned prompt engineering and regression testing<\/li>\n \t<li>RAG or fine-tuning: selection criteria and associated costs<\/li>\n \t<li>Model adaptation with LoRA and QLoRA: principles and limits<\/li>\n \t<li>Automated evaluation: objective metrics and the LLM as judge approach<\/li>\n \t<li>Measuring relevance, hallucination and toxicity in answers<\/li>\n<\/ul>\n<strong>Module 5: Governance, validation and compliance of LLMOps solutions<\/strong>\n<ul>\n \t<li>Full traceability of generations and evidence retention<\/li>\n \t<li>Regulatory framework: Swiss nFADP, GDPR and the European AI Act<\/li>\n \t<li>Access management, secrets handling and environment segregation<\/li>\n \t<li>Input and output filtering, protection against data leakage<\/li>\n \t<li>Internal usage policy and validation path before going live<\/li>\n<\/ul>\n<strong>Module 6: Inference, deployment and model scaling strategies<\/strong>\n<ul>\n \t<li>Managed API or self-hosted model: balancing cost, sovereignty and performance<\/li>\n \t<li>Inference servers and optimisation: batching, context caching, quantisation<\/li>\n \t<li>GPU sizing, queuing and load management<\/li>\n \t<li>Progressive rollout, canary releases and rollback<\/li>\n<\/ul>\n<strong>Module 7: Monitoring, observability and continuous improvement of LLMOps solutions<\/strong>\n<ul>\n \t<li>Instrumenting the full chain with traces and metrics<\/li>\n \t<li>Key metrics: latency, token throughput, error rate, cost per request<\/li>\n \t<li>Detecting quality, latency and cost drift<\/li>\n \t<li>Alert thresholds, dashboards and integration with an existing monitoring stack<\/li>\n \t<li>User feedback loop and continuous improvement cycle<\/li>\n<\/ul>\n<strong>Module 8: The future of LLMOps and emerging technologies<\/strong>\n<ul>\n \t<li>Agents and multi-agent systems: what changes for monitoring<\/li>\n \t<li>Open versus proprietary models: how the balance is shifting<\/li>\n \t<li>Emerging standards and tool interoperability<\/li>\n \t<li>Building your adoption roadmap<\/li>\n<\/ul>","cours_recommandes":[238511,238482,251315],"infos_additionnelles":"<h3>What is LLMOps and why does it matter in the enterprise?<\/h3>\n<p>LLMOps covers the practices, tools and processes that make it possible to run large language models in production reliably, measurably and under control. Where a prototype only needs to produce a plausible answer, a production system must respond within a fixed time budget, at a predictable cost, with consistent quality and full traceability of what was generated. That gap explains why so many generative AI projects never move past the demo stage.<\/p>\n<p>Swiss organisations deploying internal assistants, document search engines or business agents all run into the same questions: how do you know when answer quality starts to degrade, how do you catch drift before users report it, how do you justify a model-assisted decision to an auditor, how do you keep an inference bill from growing unpredictably. LLMOps provides a structured answer to each of these, and that is exactly what this course addresses.<\/p>\n\n<h3>LLMOps, MLOps and DevOps: what is different?<\/h3>\n<p>LLMOps inherits from MLOps, which itself inherits from DevOps, but it introduces constraints of its own. A classic machine learning model produces a deterministic output you compare against ground truth. A language model produces text whose quality depends on context, prompt and phrasing. Evaluation can no longer rest on a single accuracy metric.<\/p>\n<ul>\n \t<li>DevOps industrialises code delivery: continuous integration, testing, automated deployment<\/li>\n \t<li>MLOps adds dataset management, training, model versioning and statistical drift detection<\/li>\n \t<li>LLMOps adds prompt management, qualitative answer evaluation, cost control per token, protection against data leakage and traceability of generations<\/li>\n<\/ul>\n<p>Knowing what carries over from your existing practices and what genuinely has to be built saves you from rebuilding an entire pipeline where an adaptation would have done. It is one of the most immediately applicable takeaways of these two days.<\/p>\n\n<h3>Why observability is the weak link in LLM projects<\/h3>\n<p>Most teams instrument their infrastructure and applications properly, then discover that this instrumentation says nothing about what actually matters to them: the relevance of the answers. An assistant can show perfect uptime and excellent response times while producing steadily less useful output, because a provider changed model version, because the document base evolved, or because a prompt was edited without review.<\/p>\n<p>Observability applied to LLMs therefore means instrumenting the whole chain: the user request, the context retrieval, the model call, the answer produced, the associated cost and any user feedback. It requires specific metrics, reference evaluation sets and alert thresholds defined in advance. The course details this setup and shows how to connect it to an existing monitoring stack, a topic you can explore further with Observability with Prometheus and Grafana (PRM-01).<\/p>\n\n<h3>Why take this course rather than work it out alone<\/h3>\n<p>LLMOps is a young field where the available documentation mixes vendor messaging, standards still being stabilised and contradictory feedback from the field. Sorting what is mature from what is not, on your own, is a substantial investment, with the risk of building a pipeline around a tool that will not exist in eighteen months.<\/p>\n<p>These two days save you that sorting time. The instructor, a practitioner in the field, presents the approaches that have proven themselves, flags those that remain unstable and explains the trade-offs to make depending on the size of your organisation and your regulatory requirements. The format deliberately favours discussion and demonstration over guided exercises: you leave with recommendations that apply to your context, not with a tutorial to replay.<\/p>\n\n<h3>The ITTA approach<\/h3>\n<p>The course runs in Geneva, in Lausanne and as a virtual class, in small groups, so the instructor can address the situations you bring. It sits within a complete artificial intelligence learning path: you can prepare with Understanding Large Language Models (LLM) in Business (AI-01-05) if your teams are new to the subject, or with Developing LLM and RAG Applications with LangChain (AI-06-06) if you already build applications and now want to operate them properly. Temptraining funding may be available depending on your situation.<\/p>\n\n<h3>After the course: where to start<\/h3>\n<p>The logical next step is rarely to deploy a complete platform. It starts with instrumenting a single existing application, defining three to five metrics that genuinely matter to its users, then assembling a reference evaluation set of around fifty representative cases. That modest baseline is already enough to catch the most expensive regressions. Cost control comes next, followed by formalising the governance framework. This step-by-step progression, presented at the end of the session, avoids the tunnel effect of an over-ambitious programme.<\/p>\n\n<h3>FAQ<\/h3>\n<strong>Do I need to know how to train a model to attend?<\/strong>\n<p>No. LLMOps is about operating existing models, not training them. Operational experience on a project using a language model is enough.<\/p>\n<strong>Is the course tied to a specific vendor?<\/strong>\n<p>No. The principles presented apply to proprietary models accessed through APIs as well as to open models hosted in-house. The demonstrations cover several environments.<\/p>\n<strong>Are there hands-on labs on a dedicated environment?<\/strong>\n<p>This session is based on instructor-led demonstrations and discussion around real cases, with no technical environment provided to participants. This format allows more time to be spent on your own challenges.<\/p>\n<strong>Does LLMOps also apply to agents and multi-agent systems?<\/strong>\n<p>Yes. Agents amplify monitoring challenges, since a single request triggers several chained calls. The observability principles covered in the course apply directly.<\/p>\n<strong>How does this differ from an MLOps course?<\/strong>\n<p>An MLOps course deals with the lifecycle of models trained in-house. LLMOps focuses on what is specific to language models: prompt management, qualitative evaluation, cost control per token and traceability of generations.<\/p>\n<strong>Does this course lead to a certification?<\/strong>\n<p>No, there is no recognised LLMOps certification to date. An ITTA achievement badge is awarded at the end of the session.<\/p>","inclus_dans_ce_cours_virtuel":"<ul>\n \t<li>Training provided by a domain expert<\/li>\n \t<li>Demonstrations and recommendations on your own use cases<\/li>\n \t<li>Digital documentation and support materials<\/li>\n \t<li>Achievement badge<\/li>\n<\/ul>","inclus_dans_ce_cours_presentiel":"<ul>\n \t<li>Training provided by a domain expert<\/li>\n \t<li>Demonstrations and recommendations on your own use cases<\/li>\n \t<li>Digital documentation and support materials<\/li>\n \t<li>Achievement badge<\/li>\n<\/ul>","inclus_dans_ce_cours_blended":"","inclus_dans_ce_cours_elearning":"","inclus_dans_ce_cours_surmesure":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>LLMOps and LLM Observability Training | ITTA<\/title>\n<meta name=\"description\" content=\"LLMOps training in Geneva and Lausanne. 2 days to deploy, monitor and govern your LLMs in production. 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