{"id":39903,"date":"2023-05-12T18:24:59","date_gmt":"2023-05-12T16:24:59","guid":{"rendered":"https:\/\/www.itta.net\/?post_type=formations&#038;p=39903"},"modified":"2026-02-06T17:32:03","modified_gmt":"2026-02-06T16:32:03","slug":"microsoft-365-administrator-essentials","status":"publish","type":"formations","link":"https:\/\/www.itta.net\/en\/trainings\/it-pro\/cloud-computing\/microsoft-365-administrator-essentials\/","title":{"rendered":"Microsoft 365 Administrator (MS-102)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Administering a Microsoft 365 tenant requires cross-functional skills spanning identity management, data security, compliance and governance of collaborative services. Without a solid command of these areas, organizations face security breaches, compliance failures and inefficient adoption of Microsoft 365 tools.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The MS-102 Microsoft 365 Administrator training prepares you to manage the entire Microsoft 365 ecosystem with confidence. Over 5 intensive days, you learn to configure Microsoft Entra ID, administer Exchange Online, SharePoint and Teams, deploy data loss prevention (DLP) strategies and drive compliance. This official Microsoft course, delivered by MCT-certified instructors with integrated cloud labs, leads directly to the MS-102 certification. ITTA, a Microsoft Learning Partner based in Geneva and Lausanne, provides a professional training environment with personalized support.<\/p>\n","protected":false},"featured_media":51143,"parent":0,"menu_order":0,"template":"","editeurs":[1488,2630],"domaine":[1256,1253],"class_list":["post-39903","formations","type-formations","status-publish","has-post-thumbnail","hentry","editeurs-microsoft","editeurs-microsoft-365-en","domaine-cloud-computing","domaine-it-pro"],"acf":{"reference":"MS-102T00","duree_nombre":5,"duree_unite":"jour","prix_virtuel":3650,"prix_presentiel":3900,"prix_blended":"","prix_elearning":"","views":2870,"niveau":["Interm\u00e9diaire"],"role":"","certifiant":["Certifiant"],"pdus":"","lieux":["Gen\u00e8ve","Lausanne"],"formats_dapprentissage":["presentiel","virtuel"],"examen_inclus":"Optionnel","garanti":["confirme"],"financement":["Temptraining"],"description_temptraining":"","description_caf":"","description_title":"Microsoft 365 Administrator Training (MS-102)","objectifs":"<ul>\r\n \t<li>Configure and manage a Microsoft 365 tenant and identities with Microsoft Entra ID<\/li>\r\n \t<li>Administer Exchange Online, SharePoint Online and Microsoft Teams at the organizational level<\/li>\r\n \t<li>Implement data loss prevention (DLP) and information protection strategies<\/li>\r\n \t<li>Deploy compliance and governance policies aligned with regulatory requirements<\/li>\r\n \t<li>Manage tenant security with Microsoft Defender and conditional access policies<\/li>\r\n \t<li>Plan and execute data migration to Microsoft 365<\/li>\r\n<\/ul>","connaissances":"<ul>\r\n \t<li>Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration<\/li>\r\n \t<li>A proficient understanding of DNS and basic functional experience with Microsoft 365 services<\/li>\r\n \t<li>A proficient understanding of general IT practices<\/li>\r\n \t<li>A working knowledge of PowerShell<\/li>\r\n<\/ul>","profils_participants":"<ul>\r\n \t<li>This course is designed for people aspiring to the role of Microsoft 365 administrator who have already completed at least one of the role-based Microsoft 365 administrator certification paths<\/li>\r\n<\/ul>","examen":"<ul>\r\n \t<li>This course prepares you to the MS-102: Microsoft 365 Administrator exam.<\/li>\r\n<\/ul>","documentation":"<ul>\r\n \t<li>Access to Microsoft Learn (online learning content)<\/li>\r\n<\/ul>","lab__exercices":"<ul>\r\n \t<li>Official Microsoft Labs<\/li>\r\n<\/ul>","contenu_cours":"<strong>Module 1: Configure your Microsoft 365 experience<\/strong>\r\n<ul>\r\n \t<li>Configure your Microsoft 365 experience<\/li>\r\n \t<li>Manage your tenant subscriptions in Microsoft 365<\/li>\r\n \t<li>Integrate Microsoft 365 with customer engagement apps<\/li>\r\n \t<li>Complete your tenant configuration in Microsoft 365<\/li>\r\n<\/ul>\r\n<strong>Module 2: Manage users, contacts, and licenses in Microsoft 365<\/strong>\r\n<ul>\r\n \t<li>Determine the user identity model for your organization<\/li>\r\n \t<li>Create user accounts in Microsoft 365<\/li>\r\n \t<li>Manage user account settings in Microsoft 365<\/li>\r\n \t<li>Manage user licenses in Microsoft 365<\/li>\r\n \t<li>Recover deleted user accounts in Microsoft 365<\/li>\r\n \t<li>Perform bulk user maintenance in Azure Active Directory<\/li>\r\n \t<li>Create and manage guest users<\/li>\r\n \t<li>Create and manage contacts<\/li>\r\n<\/ul>\r\n<strong>Module 3: Manage groups in Microsoft 365<\/strong>\r\n<ul>\r\n \t<li>Examine groups in Microsoft 365<\/li>\r\n \t<li>Create and manage groups in Microsoft 365<\/li>\r\n \t<li>Create groups in Exchange Online and SharePoint Online<\/li>\r\n<\/ul>\r\n<strong>Module 4: Add a custom domain in Microsoft 365<\/strong>\r\n<ul>\r\n \t<li>Plan a custom domain for your Microsoft 365 deployment<\/li>\r\n \t<li>Plan the DNS zones for a custom domain<\/li>\r\n \t<li>Plan the DNS record requirements for a custom domain<\/li>\r\n \t<li>Create a custom domain in Microsoft 365<\/li>\r\n<\/ul>\r\n<strong>Module 5: Configure client connectivity to Microsoft 365<\/strong>\r\n<ul>\r\n \t<li>Examine how automatic client configuration works<\/li>\r\n \t<li>Explore the DNS records required for client configuration<\/li>\r\n \t<li>Configure Outlook clients<\/li>\r\n \t<li>Troubleshoot client connectivity<\/li>\r\n<\/ul>\r\n<strong>Module 6: Configure administrative roles in Microsoft 365<\/strong>\r\n<ul>\r\n \t<li>Explore the Microsoft 365 permission model<\/li>\r\n \t<li>Explore the Microsoft 365 admin roles<\/li>\r\n \t<li>Assign admin roles to users in Microsoft 365<\/li>\r\n \t<li>Delegate admin roles to partners<\/li>\r\n \t<li>Manage permissions using administrative units in Azure Active Directory<\/li>\r\n \t<li>Elevate privileges using Azure AD Privileged Identity Management<\/li>\r\n<\/ul>\r\n<strong>Module 7: Manage tenant health and services in Microsoft 365<\/strong>\r\n<ul>\r\n \t<li>Monitor the health of your Microsoft 365 services<\/li>\r\n \t<li>Monitor tenant health using Microsoft 365 Adoption Score<\/li>\r\n \t<li>Monitor tenant health using Microsoft 365 usage analytics<\/li>\r\n \t<li>Develop an incident response plan<\/li>\r\n \t<li>Request assistance from Microsoft<\/li>\r\n<\/ul>\r\n<strong>Module 8: Deploy Microsoft 365 Apps for enterprise<\/strong>\r\n<ul>\r\n \t<li>Explore Microsoft 365 Apps for enterprise functionality<\/li>\r\n \t<li>Explore your app compatibility by using the Readiness Toolkit<\/li>\r\n \t<li>Complete a self-service installation of Microsoft 365 Apps for enterprise<\/li>\r\n \t<li>Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager<\/li>\r\n \t<li>Deploy Microsoft 365 Apps for enterprise from the cloud<\/li>\r\n \t<li>Deploy Microsoft 365 Apps for enterprise from a local source<\/li>\r\n \t<li>Manage updates to Microsoft 365 Apps for enterprise<\/li>\r\n \t<li>Explore the update channels for Microsoft 365 Apps for enterprise<\/li>\r\n \t<li>Manage your cloud apps using the Microsoft 365 Apps admin center<\/li>\r\n<\/ul>\r\n<strong>Module 9: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights<\/strong>\r\n<ul>\r\n \t<li>Examine the analytical features of Microsoft Viva Insights<\/li>\r\n \t<li>Create custom analysis with Microsoft Viva Insights<\/li>\r\n \t<li>Configure Microsoft Viva Insights<\/li>\r\n \t<li>Examine Microsoft 365 data sources used in Microsoft Viva Insights<\/li>\r\n \t<li>Prepare organizational data in Microsoft Viva Insights<\/li>\r\n<\/ul>\r\n<strong>Module 10: Explore identity synchronization<\/strong>\r\n<ul>\r\n \t<li>Examine identity models for Microsoft 365<\/li>\r\n \t<li>Examine authentication options for the hybrid identity model<\/li>\r\n \t<li>Explore directory synchronization<\/li>\r\n<\/ul>\r\n<strong>Module 11: Prepare for identity synchronization to Microsoft 365<\/strong>\r\n<ul>\r\n \t<li>Plan your Azure Active Directory deployment<\/li>\r\n \t<li>Prepare for directory synchronization<\/li>\r\n \t<li>Choose your directory synchronization tool<\/li>\r\n \t<li>Plan for directory synchronization using Azure AD Connect<\/li>\r\n \t<li>Plan for directory synchronization using Azure AD Connect Cloud Sync<\/li>\r\n<\/ul>\r\n<strong>Module 12: Implement directory synchronization tools<\/strong>\r\n<ul>\r\n \t<li>Configure Azure AD Connect prerequisites<\/li>\r\n \t<li>Configure Azure AD Connect<\/li>\r\n \t<li>Monitor synchronization services using Azure AD Connect Health<\/li>\r\n \t<li>Configure Azure AD Connect Cloud Sync prerequisites<\/li>\r\n \t<li>Configure Azure AD Connect Cloud Sync<\/li>\r\n<\/ul>\r\n<strong>Module 13: Manage synchronized identities<\/strong>\r\n<ul>\r\n \t<li>Manage users with directory synchronization<\/li>\r\n \t<li>Manage groups with directory synchronization<\/li>\r\n \t<li>Use Azure AD Connect Sync Security Groups to help maintain directory<\/li>\r\n \t<li>Configure object filters for directory synchronization<\/li>\r\n \t<li>Troubleshoot directory synchronization<\/li>\r\n<\/ul>\r\n<strong>Module 14: Manage secure user access in Microsoft 365<\/strong>\r\n<ul>\r\n \t<li>Manage user passwords<\/li>\r\n \t<li>Enable pass-through authentication<\/li>\r\n \t<li>Enable multifactor authentication<\/li>\r\n \t<li>Enable passwordless sign-in with Microsoft Authenticator<\/li>\r\n \t<li>Explore self-service password management<\/li>\r\n \t<li>Explore Windows Hello for Business<\/li>\r\n \t<li>Implement Azure AD Smart Lockout<\/li>\r\n \t<li>Implement conditional access policies<\/li>\r\n \t<li>Explore security defaults in Azure AD<\/li>\r\n \t<li>Investigate authentication issues using sign-in logs<\/li>\r\n<\/ul>\r\n<strong>Module 15: Examine threat vectors and data breaches<\/strong>\r\n<ul>\r\n \t<li>Explore today's work and threat landscape<\/li>\r\n \t<li>Examine how phishing retrieves sensitive information<\/li>\r\n \t<li>Examine how spoofing deceives users and compromises data security<\/li>\r\n \t<li>Compare spam and malware<\/li>\r\n \t<li>Examine how an account breach compromises a user account<\/li>\r\n \t<li>Examine elevation of privilege attacks<\/li>\r\n \t<li>Examine how data exfiltration moves data out of your tenant<\/li>\r\n \t<li>Examine how attackers delete data from your tenant<\/li>\r\n \t<li>Examine how data spillage exposes data outside your tenant<\/li>\r\n \t<li>Examine other types of attacks<\/li>\r\n<\/ul>\r\n<strong>Module 16: Explore the Zero Trust security model<\/strong>\r\n<ul>\r\n \t<li>Examine the principles and components of the Zero Trust model<\/li>\r\n \t<li>Plan for a Zero Trust security model in your organization<\/li>\r\n \t<li>Examine Microsoft's strategy for Zero Trust networking<\/li>\r\n \t<li>Adopt a Zero Trust approach<\/li>\r\n<\/ul>\r\n<strong>Module 17: Explore security solutions in Microsoft 365 Defender<\/strong>\r\n<ul>\r\n \t<li>Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365<\/li>\r\n \t<li>Protect your organization's identities using Microsoft Defender for Identity<\/li>\r\n \t<li>Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint<\/li>\r\n \t<li>Protect against cyber attacks using Microsoft 365 Threat Intelligence<\/li>\r\n \t<li>Provide insight into suspicious activity using Microsoft Cloud App Security<\/li>\r\n \t<li>Review the security reports in Microsoft 365 Defender<\/li>\r\n<\/ul>\r\n<strong>Module 18: Examine Microsoft Secure Score<\/strong>\r\n<ul>\r\n \t<li>Explore Microsoft Secure Score<\/li>\r\n \t<li>Assess your security posture with Microsoft Secure Score<\/li>\r\n \t<li>Improve your secure score<\/li>\r\n \t<li>Track your Microsoft Secure Score history and meet your goals<\/li>\r\n<\/ul>\r\n<strong>Module 19: Examine Privileged Identity Management<\/strong>\r\n<ul>\r\n \t<li>Explore Privileged Identity Management in Azure AD<\/li>\r\n \t<li>Configure Privileged Identity Management<\/li>\r\n \t<li>Audit Privileged Identity Management<\/li>\r\n \t<li>Explore Microsoft Identity Manager<\/li>\r\n \t<li>Control privileged admin tasks using Privileged Access Management<\/li>\r\n<\/ul>\r\n<strong>Module 20: Examine Azure Identity Protection<\/strong>\r\n<ul>\r\n \t<li>Explore Azure Identity Protection<\/li>\r\n \t<li>Enable the default protection policies in Azure Identity Protection<\/li>\r\n \t<li>Explore the vulnerabilities and risk events detected by Azure Identity Protection<\/li>\r\n \t<li>Plan your identity investigation<\/li>\r\n<\/ul>\r\n<strong>Module 21: Examine Exchange Online Protection<\/strong>\r\n<ul>\r\n \t<li>Examine the anti-malware pipeline<\/li>\r\n \t<li>Detect messages with spam or malware using Zero-hour auto purge<\/li>\r\n \t<li>Explore anti-spoofing protection provided by Exchange Online Protection<\/li>\r\n \t<li>Explore other anti-spoofing protection<\/li>\r\n \t<li>Examine outbound spam filtering<\/li>\r\n<\/ul>\r\n<strong>Module 22: Examine Microsoft Defender for Office 365<\/strong>\r\n<ul>\r\n \t<li>Climb the security ladder from EOP to Microsoft Defender for Office 365<\/li>\r\n \t<li>Expand EOP protections by using Safe Attachments and Safe Links<\/li>\r\n \t<li>Manage spoofed intelligence<\/li>\r\n \t<li>Configure outbound spam filtering policies<\/li>\r\n \t<li>Unblock users from sending email<\/li>\r\n<\/ul>\r\n<strong>Module 23: Manage Safe Attachments<\/strong>\r\n<ul>\r\n \t<li>Protect users from malicious attachments by using Safe Attachments<\/li>\r\n \t<li>Create Safe Attachment policies using Microsoft Defender for Office 365<\/li>\r\n \t<li>Create Safe Attachments policies using PowerShell<\/li>\r\n \t<li>Modify an existing Safe Attachments policy<\/li>\r\n \t<li>Create a transport rule to bypass a Safe Attachments policy<\/li>\r\n \t<li>Examine the end-user experience with Safe Attachments<\/li>\r\n<\/ul>\r\n<strong>Module 24: Manage Safe Links<\/strong>\r\n<ul>\r\n \t<li>Protect users from malicious URLs by using Safe Links<\/li>\r\n \t<li>Create Safe Links policies using Microsoft 365 Defender<\/li>\r\n \t<li>Create Safe Links policies using PowerShell<\/li>\r\n \t<li>Modify an existing Safe Links policy<\/li>\r\n \t<li>Create a transport rule to bypass a Safe Links policy<\/li>\r\n \t<li>Examine the end-user experience with Safe Links<\/li>\r\n<\/ul>\r\n<strong>Module 25: Explore threat intelligence in Microsoft 365 Defender<\/strong>\r\n<ul>\r\n \t<li>Explore Microsoft Intelligent Security Graph<\/li>\r\n \t<li>Explore alert policies in Microsoft 365<\/li>\r\n \t<li>Run automated investigations and responses<\/li>\r\n \t<li>Explore threat hunting with Microsoft Threat Protection<\/li>\r\n \t<li>Explore advanced threat hunting in Microsoft 365 Defender<\/li>\r\n \t<li>Explore threat analytics in Microsoft 365<\/li>\r\n \t<li>Identify threat issues using Microsoft Defender reports<\/li>\r\n<\/ul>\r\n<strong>Module 26: Implement app protection by using Microsoft Defender for Cloud Apps<\/strong>\r\n<ul>\r\n \t<li>Explore Microsoft Defender Cloud Apps<\/li>\r\n \t<li>Deploy Microsoft Defender for Cloud Apps<\/li>\r\n \t<li>Configure file policies in Microsoft Defender for Cloud Apps<\/li>\r\n \t<li>Manage and respond to alerts in Microsoft Defender for Cloud Apps<\/li>\r\n \t<li>Configure Cloud Discovery in Microsoft Defender for Cloud Apps<\/li>\r\n \t<li>Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps<\/li>\r\n<\/ul>\r\n<strong>Module 27: Implement endpoint protection by using Microsoft Defender for Endpoint<\/strong>\r\n<ul>\r\n \t<li>Explore Microsoft Defender for Endpoint<\/li>\r\n \t<li>Configure Microsoft Defender for Endpoint in Microsoft Intune<\/li>\r\n \t<li>Onboard devices in Microsoft Defender for Endpoint<\/li>\r\n \t<li>Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management<\/li>\r\n \t<li>Manage device discovery and vulnerability assessment<\/li>\r\n \t<li>Reduce your threat and vulnerability exposure<\/li>\r\n<\/ul>\r\n<strong>Module 28: Implement threat protection by using Microsoft Defender for Office 365<\/strong>\r\n<ul>\r\n \t<li>Explore the Microsoft Defender for Office 365 protection stack<\/li>\r\n \t<li>Investigate security attacks by using Threat Explorer<\/li>\r\n \t<li>Identify cybersecurity issues by using Threat Trackers<\/li>\r\n \t<li>Prepare for attacks with Attack simulation training<\/li>\r\n<\/ul>","cours_recommandes":[39882,14743],"infos_additionnelles":"<h3>Why take the MS-102 Microsoft 365 Administrator training<\/h3>\n<p>Microsoft 365 has become the standard productivity platform for businesses of all sizes. The Microsoft 365 administrator role is central: it covers identity management, security, compliance and the day-to-day administration of all Microsoft cloud services. The MS-102 certification validates these skills with employers and positions IT professionals as recognized experts in the Microsoft 365 ecosystem.<\/p>\n<p>This 5-day course covers the entire MS-102 exam blueprint. You work on real-world scenarios in Microsoft cloud lab environments, allowing you to put each concept into practice immediately. ITTA's MCT instructors share their field experience and prepare you effectively for the certification.<\/p>\n\n<h3>Microsoft Entra ID and identity management<\/h3>\n<p>Identity management is the foundation of any Microsoft 365 infrastructure. You learn to configure Microsoft Entra ID (formerly Azure Active Directory), set up hybrid synchronization with Entra Connect and deploy conditional access policies. The course also covers multi-factor authentication (MFA), RBAC role management and identity protection with Entra ID Protection. These skills allow you to secure resource access while providing a seamless experience for users.<\/p>\n\n<h3>Collaborative services administration<\/h3>\n<p>A Microsoft 365 administrator must master the configuration and optimization of all suite services. The training covers in depth the administration of Exchange Online (transport rules, connectors, anti-spam), SharePoint Online governance (sites, permissions, sharing policies) and centralized Microsoft Teams management (messaging, meetings, application policies). You learn to manage these services from the Microsoft 365 admin center and PowerShell, applying Microsoft-recommended best practices.<\/p>\n\n<h3>Microsoft 365 tenant security and compliance<\/h3>\n<p>Data protection and regulatory compliance are major challenges for Swiss and European organizations. The MS-102 training teaches you to deploy Microsoft Purview for classifying and protecting sensitive information. You configure DLP (Data Loss Prevention) strategies, retention labels and compliance policies. The security component covers Microsoft Defender for Office 365, incident management and threat monitoring. You leave with a complete understanding of the security and compliance tools built into Microsoft 365.<\/p>\n\n<h3>MS-102 certification and career prospects<\/h3>\n<p>The MS-102 exam is the required path to obtain the Microsoft 365 Certified: Administrator Expert certification. This certification is particularly sought after in French-speaking Switzerland, where many companies are migrating to Microsoft 365 or looking to optimize their existing environment. Certified administrators access varied roles: Microsoft 365 administrator, cloud engineer, infrastructure consultant or IT manager. Demand for these profiles remains strong, with attractive salary prospects in the Geneva and Lausanne area.<\/p>\n\n<h3>FAQ - MS-102 Microsoft 365 Administrator Training<\/h3>\n<p><strong>What are the prerequisites for the MS-102 training?<\/strong><\/p>\n<p>You should have prior IT administration experience and basic knowledge of Microsoft 365 services. Familiarity with networking, DNS and Active Directory concepts is recommended.<\/p>\n<p><strong>Does the training prepare directly for the MS-102 certification exam?<\/strong><\/p>\n<p>Yes, the training content covers the entire MS-102 exam blueprint. The hands-on labs and exercises are designed to prepare you for the exam questions.<\/p>\n<p><strong>Are hands-on labs included in the training?<\/strong><\/p>\n<p>Yes, Microsoft cloud labs are integrated throughout the training. You work on real environments to configure and administer a complete Microsoft 365 tenant.<\/p>\n<p><strong>What is the difference between MS-102 and the former MS-100\/MS-101 certifications?<\/strong><\/p>\n<p>Microsoft merged the MS-100 and MS-101 exams into a single MS-102 exam covering all Microsoft 365 administration skills. A single exam is now sufficient to earn the certification.<\/p>\n<p><strong>Is the training delivered in French?<\/strong><\/p>\n<p>Yes, the training is delivered in French by MCT-certified instructors. Official Microsoft courseware (MOC) is available in both French and English.<\/p>\n<p><strong>Where does the MS-102 training take place at ITTA?<\/strong><\/p>\n<p>The training is offered in person in Geneva and Lausanne, as well as in virtual classroom format. You choose the format that best suits your organization.<\/p>","inclus_dans_ce_cours_virtuel":"<ul>\r\n \t<li>Training provided by a certified trainer<\/li>\r\n \t<li>180 days of access to Official Microsoft Labs<\/li>\r\n \t<li>Official documentation in digital format<\/li>\r\n \t<li>Official Microsoft achievement badge<\/li>\r\n<\/ul>","inclus_dans_ce_cours_presentiel":"<ul>\r\n \t<li>Training provided by a certified trainer<\/li>\r\n \t<li>180 days of access to Official Microsoft Labs<\/li>\r\n \t<li>Official documentation in digital format<\/li>\r\n \t<li>Official Microsoft achievement badge<\/li>\r\n<\/ul>","inclus_dans_ce_cours_blended":"","inclus_dans_ce_cours_elearning":"","inclus_dans_ce_cours_surmesure":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft 365 Administrator Training (MS-102) - ITTA<\/title>\n<meta name=\"description\" content=\"MS-102 Microsoft 365 Administrator training over 5 days. 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