{"id":50437,"date":"2024-08-22T16:27:54","date_gmt":"2024-08-22T14:27:54","guid":{"rendered":"https:\/\/www.itta.net\/?post_type=formations&#038;p=50437"},"modified":"2024-08-22T17:15:17","modified_gmt":"2024-08-22T15:15:17","slug":"supporting-and-troubleshooting-windows-11-55342","status":"publish","type":"formations","link":"https:\/\/www.itta.net\/en\/trainings\/it-pro\/systems-networking\/supporting-and-troubleshooting-windows-11-55342\/","title":{"rendered":"Supporting and Troubleshooting Windows 11 (55342)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Master the essential skills for Windows 11 troubleshooting and management in a business environment (55342). This training is designed to equip you with the knowledge and skills necessary to effectively resolve issues related to Windows 11, whether they pertain to startup, network connectivity, or security.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Through practical modules on remote administration, user account management, and resource access configuration, you will be able to maintain an optimal Windows 11 environment within your organization.<\/p>\n","protected":false},"featured_media":50435,"parent":0,"menu_order":0,"template":"","editeurs":[1488,1500],"domaine":[1253,1260],"class_list":["post-50437","formations","type-formations","status-publish","has-post-thumbnail","hentry","editeurs-microsoft","editeurs-windows-11-microsoft","domaine-it-pro","domaine-systems-networking"],"acf":{"reference":"55342","duree_nombre":4,"duree_unite":"jour","prix_virtuel":3000,"prix_presentiel":3200,"prix_blended":"","prix_elearning":"","views":1009,"niveau":["Interm\u00e9diaire"],"role":"","certifiant":"","pdus":"","lieux":["Gen\u00e8ve","Lausanne"],"formats_dapprentissage":["presentiel","virtuel"],"examen_inclus":"Non certifiant","garanti":["confirme"],"financement":["Temptraining"],"description_temptraining":"","description_caf":"","description_title":"Supporting and Troubleshooting Windows 11 (55342)","objectifs":"<ul>\r\n \t<li>Master Windows 11 troubleshooting and recovery<\/li>\r\n \t<li>Configure and troubleshoot critical Windows 11 features in an Active Directory environment<\/li>\r\n \t<li>Implement and manage Windows 11 security<\/li>\r\n \t<li>Administer Windows 11 remotely with PowerShell and Windows Admin Center<\/li>\r\n \t<li>Configure and troubleshoot resource access and printers<\/li>\r\n \t<li>Optimize performance and monitor Windows 11<\/li>\r\n<\/ul>","connaissances":"<ul>\r\n \t<li>Networking fundamentals, including Transmission Control Protocol\/Internet Protocol (TCP\/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).<\/li>\r\n \t<li>Principles of Microsoft Active Directory Domain Services (AD DS).<\/li>\r\n \t<li>Understanding Public Key Infrastructure (PKI) components.<\/li>\r\n \t<li>Basics of Windows Server.<\/li>\r\n \t<li>Essential concepts of Microsoft Windows clients.<\/li>\r\n<\/ul>","profils_participants":"<ul>\r\n \t<li>System Administrators<\/li>\r\n \t<li>IT Support Technicians<\/li>\r\n \t<li>Network Engineers<\/li>\r\n \t<li>IT Consultants<\/li>\r\n \t<li>Information Security Professionals<\/li>\r\n \t<li>Deployment Managers<\/li>\r\n<\/ul>","examen":"","documentation":"<ul>\r\n \t<li>Access to Microsoft Learn (online learning content)<\/li>\r\n<\/ul>","lab__exercices":"","contenu_cours":"<strong>Module 1: Introduction to Windows 11<\/strong>\r\n<ul>\r\n \t<li>Overview of Windows 11<\/li>\r\n \t<li>Recommendations for Typical Troubleshooting Procedures<\/li>\r\n \t<li>Troubleshooting Installation and Deployment<\/li>\r\n \t<li>Introduction to Management and Troubleshooting Tools<\/li>\r\n<\/ul>\r\n<strong>Module 2: Remote Administration of Windows 11<\/strong>\r\n<ul>\r\n \t<li>Using Windows Admin Center<\/li>\r\n \t<li>Using Windows PowerShell<\/li>\r\n \t<li>Implementing Remote Management<\/li>\r\n<\/ul>\r\n<strong>Module 3: Troubleshooting Startup and System Recovery<\/strong>\r\n<ul>\r\n \t<li>Windows 11 Recovery<\/li>\r\n \t<li>Registry Configuration<\/li>\r\n \t<li>Troubleshooting Windows 11 Startup<\/li>\r\n \t<li>Implementing and Troubleshooting BitLocker<\/li>\r\n \t<li>Troubleshooting Operating System Service Issues<\/li>\r\n<\/ul>\r\n<strong>Module 4: Troubleshooting Devices and Device Drivers<\/strong>\r\n<ul>\r\n \t<li>Overview of Hardware Troubleshooting<\/li>\r\n \t<li>Troubleshooting Device Drivers<\/li>\r\n<\/ul>\r\n<strong>Module 5: Configuring and Troubleshooting Network Connectivity<\/strong>\r\n<ul>\r\n \t<li>Configuring Network Connectivity<\/li>\r\n \t<li>Troubleshooting Network Connectivity<\/li>\r\n \t<li>Implementing and Troubleshooting Name Resolution<\/li>\r\n \t<li>Implementing and Troubleshooting Remote Access<\/li>\r\n<\/ul>\r\n<strong>Module 6: Troubleshooting Group Policy<\/strong>\r\n<ul>\r\n \t<li>Overview of Group Policy<\/li>\r\n \t<li>Resolving GPO Application Issues on Client Devices<\/li>\r\n<\/ul>\r\n<strong>Module 7: Configuring and Troubleshooting Security Settings<\/strong>\r\n<ul>\r\n \t<li>Implementing Network Security<\/li>\r\n \t<li>Implementing Windows 11 Security Features<\/li>\r\n \t<li>Configuring and Troubleshooting User Accounts<\/li>\r\n<\/ul>\r\n<strong>Module 8: Configuring and Troubleshooting User State<\/strong>\r\n<ul>\r\n \t<li>Implementing and Troubleshooting User State<\/li>\r\n \t<li>Implementing and Troubleshooting Folder Redirection<\/li>\r\n<\/ul>\r\n<strong>Module 9: Configuring and Troubleshooting Resource Access<\/strong>\r\n<ul>\r\n \t<li>Configuring and Troubleshooting File Access<\/li>\r\n \t<li>Configuring and Troubleshooting Shared Folders<\/li>\r\n \t<li>Implementing and Troubleshooting Work Folders<\/li>\r\n \t<li>Managing and Troubleshooting Printers<\/li>\r\n \t<li>File Recovery<\/li>\r\n<\/ul>\r\n<strong>Module 10: Troubleshooting Applications<\/strong>\r\n<ul>\r\n \t<li>Troubleshooting Desktop Applications<\/li>\r\n \t<li>Troubleshooting Application Compatibility<\/li>\r\n \t<li>Managing UWP Applications<\/li>\r\n<\/ul>\r\n<strong>Module 11: Monitoring and Maintaining Windows 11<\/strong>\r\n<ul>\r\n \t<li>Monitoring Windows 11<\/li>\r\n \t<li>Optimizing Windows 11 Performance<\/li>\r\n \t<li>Managing Windows 11 Updates<\/li>\r\n<\/ul>","cours_recommandes":[14412,14757],"infos_additionnelles":"<h3>Enhance Your Skills in Windows 11 Support and Troubleshooting (55342)<\/h3>\r\nOur training on <strong>Windows 11 Support and Troubleshooting (55342)<\/strong> goes far beyond just a basic overview of the operating system. It is designed to transform you into an expert capable of proactively and effectively managing and resolving Windows 11 technical challenges.\r\n<h3>Why is this training essential?<\/h3>\r\n<strong>Windows 11<\/strong> is a sophisticated system that introduces many new features and changes compared to its predecessors. For IT professionals, understanding these innovations is crucial to ensuring flawless technical support. This training will not only provide you with the basics to navigate this environment but also advanced skills to troubleshoot the complex issues you may face daily.\r\n<h3>The Art of Diagnosing and Resolving Common Issues<\/h3>\r\nIn any IT environment, the key to success lies in the ability to quickly diagnose problems. This course teaches you to anticipate common failures and utilize the available <strong>management tools<\/strong> to address them. Whether it\u2019s resolving an installation issue or a deployment malfunction, you will be equipped to intervene effectively.\r\n<h3>Remote Administration: An Essential Skill<\/h3>\r\nWith the evolution of remote work and distributed infrastructures, remote administration is more essential than ever. This training places particular emphasis on <strong>using Windows Admin Center<\/strong> and <strong>Windows PowerShell<\/strong>, two indispensable tools for remote system management. You will learn how to secure and manage your environments without being physically present, thereby optimizing your productivity.\r\n<h3>Recovery and Securing Critical Data<\/h3>\r\nStartup failures or data losses are among the worst nightmares for IT administrators. This course will guide you through best practices for <strong>recovering a Windows 11 system<\/strong> in the event of a problem. You will discover how to use BitLocker to secure sensitive data and how to effectively intervene on failing system services.\r\n<h3>Network and Connectivity: Ensuring Optimal Performance<\/h3>\r\nNetwork connectivity is the lifeblood of any Windows environment. The course delves deeply into <strong>network configuration and troubleshooting<\/strong>, enabling you to ensure a stable and fast connection for all users. You will also explore techniques for name resolution and remote access, essential skills for maintaining a performant network.\r\n<h3>Security and User Management<\/h3>\r\nSecurity is at the forefront of today\u2019s concerns, and Windows 11 offers numerous features to protect systems. This training will show you how to <strong>implement robust security strategies<\/strong> and how to resolve user account configuration issues. You will learn to navigate advanced security settings to ensure compliance and data protection.\r\n<h3>Optimization and Continuous Maintenance<\/h3>\r\nThe final section of the training focuses on the <strong>continuous monitoring and optimization<\/strong> of Windows 11 performance. You will discover how to use the integrated tools to keep your system updated and performing well, ensuring a smooth user experience.\r\n<h3>Become the Windows 11 Expert Your Team Needs<\/h3>\r\nBy taking this course, you will not only become an expert in <strong>Windows 11 troubleshooting<\/strong> but also acquire valuable skills to anticipate problems before they occur. Whether you are a seasoned system administrator or looking to develop your skills, this course is an essential investment in your career.\r\n\r\nInvest in your future with this training and ensure you are ready to tackle any challenges that Windows 11 might throw at you.","inclus_dans_ce_cours_virtuel":"<ul>\r\n \t<li>Training provided by a certified trainer<\/li>\r\n \t<li>180 days of access to Official Microsoft Labs<\/li>\r\n \t<li>Official documentation in digital format<\/li>\r\n \t<li>Official Microsoft achievement badge<\/li>\r\n<\/ul>","inclus_dans_ce_cours_presentiel":"<ul>\r\n \t<li>Training provided by a certified trainer<\/li>\r\n \t<li>180 days of access to Official Microsoft Labs<\/li>\r\n \t<li>Official documentation in digital format<\/li>\r\n \t<li>Official Microsoft achievement badge<\/li>\r\n<\/ul>","inclus_dans_ce_cours_blended":"","inclus_dans_ce_cours_elearning":"","inclus_dans_ce_cours_surmesure":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Supporting and Troubleshooting Windows 11 (55342) - ITTA<\/title>\n<meta name=\"description\" content=\"Master Windows 11 support and troubleshooting to ensure a stable and secure business environment. 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