This is an example of a simple banner

Training: Empower your workforce with Microsoft 365 Copilot Use Cases (MS-4004)

Ref. MS-4004
Duration:
1
 jour
Exam:
Non certifiant
Level:
Fondamental

Empower your workforce with Microsoft 365 Copilot Use Cases Training (MS-4004)

Microsoft 365 Copilot transforms how you work with Word, Excel, PowerPoint, Outlook and Teams, but the quality of results depends directly on the quality of the prompts you craft. Without a structured method, users get generic responses, incomplete summaries or content poorly adapted to their professional context, which slows adoption and limits return on investment.

The MS-4004 training teaches the art of creating effective prompts to fully leverage Microsoft 365 Copilot in daily work. In one day, you learn prompt engineering principles applied to Microsoft tools: document writing in Word, data analysis in Excel, presentation creation in PowerPoint, email management in Outlook and collaboration in Teams. This official Microsoft course, delivered by MCT instructors with hands-on exercises, is available at ITTA in Geneva and Lausanne in person or via virtual classroom.

Participant Profiles

  • Business users looking to optimize their productivity
  • Business analysts and consultants
  • Administrators and department managers
  • Marketing, finance, and human resources teams
  • Students and professionals in career transition

 

Objectives

  • Apply prompt engineering principles to Microsoft 365 Copilot applications
  • Create effective prompts to generate and transform content in Word and PowerPoint
  • Formulate relevant data analysis prompts in Excel and Microsoft 365 Copilot
  • Optimize email and calendar management with Copilot in Outlook
  • Leverage Copilot in Teams to summarize meetings and extract key action items
  • Iterate and refine prompts to achieve precise and contextualized results

 

Prerequisites

  • Have a basic understanding of Microsoft 365 tools
  • Understand the fundamental principles of office productivity
  • Have a Microsoft 365 subscription with Copilot access

 

Course Content

Module 1: Empower your workforce with Microsoft 365 Copilot: Executives Use Case

Module 2: Empower your workforce with Microsoft 365 Copilot: Sales use case

Module 3: Empower your workforce with Microsoft 365 Copilot: IT Use Case

Module 4: Empower your workforce with Microsoft 365 Copilot: Marketing Use Case

Module 5: Empower your workforce with Microsoft 365 Copilot: Finance Use Case

Module 6: Empower your workforce with Microsoft 365 Copilot: HR Use Case

Module 7: Empower your workforce with Microsoft 365 Copilot: Operations use case

Module 8: Empower your workforce with Microsoft 365 Copilot: Communications Use Case

Module 9: Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case

Module 10: Empower your workforce with Microsoft 365 Copilot: Legal Use Case

 

Documentation

  • Access to Microsoft Learn, Microsoft’s online learning platform, offering interactive resources and educational content to deepen your knowledge and develop your technical skills.

 

Lab / Exercises

  • This course provides you with exclusive access to the official Microsoft lab, enabling you to practice your skills in a professional environment.

 

Exam

 

 

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.

Additional Information

Why learn prompt engineering for Microsoft 365 Copilot

Microsoft 365 Copilot is a powerful AI assistant, but its effectiveness relies on the user’s ability to formulate clear, precise and contextualized prompts. Organizations that invest in prompt engineering training see a significant improvement in the quality of Copilot outputs and a faster adoption rate among their teams. This training gives you the methodology to transform Copilot from a gadget into a genuine productivity lever.

At ITTA, MCT instructors guide you through practical exercises on each Microsoft 365 application, with real-world professional scenarios.

Prompt engineering fundamentals

The training begins with the core principles of prompt engineering applied to Microsoft 365 Copilot. You learn to structure your prompts using the goal-context-source-expectations framework, to specify the desired output format and to provide relevant context for more accurate results. These foundational skills apply across all Microsoft 365 applications and form the basis for advanced usage.

Copilot in Word and PowerPoint

In Word, you learn to generate structured documents, rewrite existing content with a specific tone, summarize long documents and create content based on reference files. In PowerPoint, you create presentations from prompts, reorganize slides and generate speaker notes. Each exercise demonstrates the difference between a vague prompt and a well-crafted prompt, showing you how precision in instructions directly impacts output quality.

Copilot in Excel and data analysis

Using Copilot in Excel requires a specific approach to get relevant analytical results. You learn to formulate prompts that generate formulas, create pivot tables, identify trends and produce charts. The training also covers Copilot’s limitations in Excel and teaches you to work around them through prompt reformulation. You practice on real datasets to develop reflexes applicable to your professional analyses.

Copilot in Outlook and Teams

In Outlook, Copilot helps you draft emails, summarize message threads, prepare meeting briefs and manage your schedule. You learn to formulate prompts that produce professional and contextualized emails in a few seconds. In Teams, you leverage Copilot to summarize meetings, extract action items and quickly find information in conversation history. These daily use cases demonstrate the immediate productivity gains from effective prompts.

FAQ – MS-4004 Microsoft 365 Copilot Prompt Training

Do I need technical skills to take this training?

No, the MS-4004 training is designed for all Microsoft 365 users. Basic familiarity with Office applications (Word, Excel, PowerPoint, Outlook, Teams) is sufficient. No programming or technical skills are required.

Does the training cover all Microsoft 365 applications?

Yes, the training covers Copilot in Word, Excel, PowerPoint, Outlook and Teams. Each application is addressed with specific exercises and professional scenarios adapted to its features.

Do I need a Copilot license to participate in the labs?

Lab environments with Copilot licenses are provided during the training. You do not need your own license to participate in the hands-on exercises.

Is this training useful if I already use Copilot?

Yes, most users use Copilot with basic prompts and do not exploit its full potential. The training teaches you systematic techniques to significantly improve the quality and relevance of Copilot’s outputs.

Can this training be delivered for a corporate team?

Yes, ITTA offers this training in intra-company format with exercises customized to your organization’s context and use cases. Contact us for a tailored proposal.

 

Prix de l'inscription
CHF 850.-
Inclus dans ce cours
  • Training provided by a certified trainer
  • 180 days of access to Official Microsoft Labs
  • Official documentation in digital format
  • Official Microsoft achievement badge

 

Mois actuel

lun22Juin09:00lun17:00VirtuelVirtual Etiquettes de sessionMS-4004

lun22Juin09:00lun17:00Lausanne, Av. Mon-Repos 24, 1005 Lausanne Etiquettes de sessionMS-4004

lun27juil09:00lun17:00VirtuelVirtual Etiquettes de sessionMS-4004

lun27juil09:00lun17:00Genève, Route des Jeunes 35, 1227 Genève Etiquettes de sessionMS-4004

lun31Aoû09:00lun17:00VirtuelVirtual Etiquettes de sessionMS-4004

lun31Aoû09:00lun17:00Lausanne, Av. Mon-Repos 24, 1005 Lausanne Etiquettes de sessionMS-4004

lun05Oct09:00lun17:00VirtuelVirtual Etiquettes de sessionMS-4004

lun05Oct09:00lun17:00Genève, Route des Jeunes 35, 1227 Genève Etiquettes de sessionMS-4004

lun09Nov09:00lun17:00VirtuelVirtual Etiquettes de sessionMS-4004

lun09Nov09:00lun17:00Lausanne, Av. Mon-Repos 24, 1005 Lausanne Etiquettes de sessionMS-4004

Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00

Contact-us

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Make a request

Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

Your request