Quality Charter
Our mission
- As a company active in the vocational training sector for more than 20 years in French-speaking Switzerland and internationally, our mission is to actively contribute to the development of the skills of employees, job candidates and anyone wishing to acquire skills or expertise.
- ITTA meets the needs of its customers and partners in accordance with their principles, internal policy and also with regard to their corporate culture.
- Our Company is committed to providing quality services to fully satisfy our customers and partners. We are committed to maintaining our ISO 9001 certification by continually improving our quality management system.
Our Values
We respect the following values
- Our clients are at the heart of everything we do, and the services we offer are in line with their needs and goals.
- Respect for each client is guaranteed by the development of individualized relationships.
- Respect for confidentiality and priority given to participants in all educational approaches.
- Pedagogical and management services are continuously monitored and evaluated to improve the quality of our services.
Our engagements
- Satisfy our customers and interested parties
- Continuously improve our quality management system
- Involve all employees in our quality approach
- Prioritize communication and transparency
- Respect the environment and ethical standards
By making these commitments, we are convinced that we will be able to strengthen the confidence of our customers and partners over the long term.
Our principles
Quality
- Implement training offers taking into account the characteristics of the adult learner
- Contribute to quality by ensuring optimal use of resources using improvement measures from assessments
Innovation
- We encourage the development of innovative devices.
- We use the most efficient new technologies
- Pedagogical engineering is at the heart of our projects
Valorization
- Building reference frameworks based on globally recognized best practices and accredited by the most demanding audit firms,
- Strengthening synergies between the private and public sectors to provide unparalleled expertise and support to employees of companies and Swiss institutions.
Skill Development
- We identify, assess, and respond to our clients’ organizational development needs, in accordance with their strategic plans, including human resource policies, internal best practices, and the client’s technological environment.
Ethics and Professional Conduct
- We adhere to the professional code of conduct and ethical principles of our profession, including our commitment to respecting the confidentiality of data from our clients and partners.
- We always integrate and respect the collective and individual values of our clients and partners.