Quality Charter

Our mission

  • As a company active in the professional training sector for over 20 years in French-speaking Switzerland and internationally, our mission is to actively contribute to the development of the skills of employees, job candidates, and anyone wishing to acquire know-how or expertise.
  • ITTA meets the needs of its clients and partners while respecting their principles, internal policies, and also taking into account their corporate culture.
  • Our company is committed to providing quality services to fully satisfy our clients and partners. We are determined to maintain our ISO 9001 certification by continuously improving our quality management system.


Our Values

We respect the following values

  • Our clients are at the heart of everything we do and the services we provide are in line with their expressed needs and objectives.
  • Respect for each client is guaranteed by the development of individualized relationships.
  • Respect for confidentiality and priority given to participants in all educational approaches.
  • Pedagogical and management services are constantly monitored and evaluated in order to improve the quality of our services.

Our commitments

  • Satisfying our clients and stakeholders
  • Continuously improving our quality management system
  • Involving all employees in our quality approach
  • Prioritizing communication and transparency
  • Respecting the environment and ethical standards

By taking these commitments, we are convinced that we can strengthen the trust of our clients and partners in the long term.

Our principles

The quality

  • Implement training offers taking into account the characteristics of the adult learner
  • Contribute to quality by ensuring optimal use of resources using improvement measures from assessments


  • We encourage the development of innovative devices.
  • We use the most efficient new technologies
  • Pedagogical engineering is at the heart of our projects


  • Build standards based on the best practices recognized worldwide and accredited by the most demanding audit firms,
  • Strengthen synergies between the private and public sectors to provide unparalleled expertise and support to employees of Geneva companies and institutions.

Skills Development

  • We identify, assess and respond to the organizational development needs of our clients, in accordance with their strategic plans, including human resources policies, internal best practices and the client’s technological environment.

Deontology and ethics

  • We adhere to the professional code of conduct and ethical principles of our profession, including our commitment to respecting the confidentiality of the data of our customers and partners.
  • We always integrate and respect the collective and individual values of our customers and partners.