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Training: AI for Managers : Decision-Making and Daily Operations

Ref. AI-02-02
Duration:
1
 jour
Exam:
Non certifiant
Level:
a:1:{i:0;s:13:”Intermediaire”;}

AI for Managers : Decision-Making and Daily Operations Training

The AI for Managers training enables team leaders and decision-makers to understand how AI can support their management, analysis, communication and decision-preparation tasks. It shows how to turn AI into a practical assistant that delivers greater clarity, speed and quality in day-to-day operations.

A training designed for managers who want to move from curiosity to hands-on usage

During this training, participants discover how to use AI to prepare meetings, structure action plans, summarise information, analyse situations, write clearer communications and better organise their priorities. The course also addresses the limitations of AI in a managerial context, ensuring it is used as a support tool rather than a substitute for judgement.

Participant Profiles

  • First-line managers
  • Team leads
  • Department heads
  • Directors
  • Project managers
  • Executives looking to integrate AI into their management practices

Objectives

  • Understand AI use cases in management tasks
  • Use AI to analyse, summarise and structure information
  • Prepare meetings, communications and action plans more effectively
  • Save time on key operational tasks
  • Identify the right use cases and the limitations of AI in management
  • Develop a responsible and relevant daily use of AI

Prerequisites

  • No prior technical knowledge is required
  • Some prior experience with an AI assistant is a plus

Course Content

Module 1: AI in the Service of Management

  • Overview of possible use cases for managers
  • Positioning AI as an operations assistant
  • Time savings and clarity gains
  • Identifying relevant daily use cases

Module 2: Preparing and Structuring Decisions

  • Summarising complex information
  • Highlighting key points
  • Comparing multiple options
  • Preparing a decision or recommendation
  • Structuring managerial thinking more effectively

Module 3: Preparing Meetings and Communications

  • Building an agenda
  • Preparing framing points
  • Drafting internal communications
  • Preparing feedback or summary notes
  • Clarifying a message before distribution

Module 4: Driving Operations More Efficiently

  • Creating action plans
  • Listing priorities
  • Tracking blockers
  • Structuring reports
  • Turning notes into concrete actions

Module 5: Supporting Your Teams in AI Adoption

  • Raising awareness without overpromising
  • Setting usage guidelines
  • Defining simple rules
  • Upskilling teams
  • Building useful and responsible usage habits

Module 6: Limitations and Caution in a Managerial Context

  • Bias and errors
  • Confidentiality
  • Stepping back and reflecting
  • Human validation
  • AI as a support tool, not a decision-maker

Documentation

  • Support de cours numérique inclus

Lab / Exercises

  • This course includes practical exercises covering meeting preparation, situation summaries, writing managerial messages and structuring action plans to help participants integrate AI into their daily management practice.

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.

Additional Information

AI as a Decision Support Tool for Managers

Managers face daily decisions that require processing large amounts of information quickly. Artificial intelligence offers unprecedented capabilities for analysing data, summarising reports and evaluating options in a fraction of the time.

A manager trained in AI usage can accelerate decision-making, improve analysis quality and devote more time to leadership and team support.

Summarising and Analysing with AI

Document summarisation is one of the most valuable AI applications for managers. Quarterly reports, market studies, meeting minutes or customer feedback can be condensed into key bullet points in seconds. AI can also cross-reference multiple sources to surface trends or weak signals.

Comparative analysis is another powerful lever. Comparing supplier offers, evaluating candidates or benchmarking industry practices becomes much faster and more systematic with AI assistance.

Managing Projects and Teams with AI

AI can assist managers in project planning, action plan definition, progress tracking and performance review preparation. It helps structure objectives, identify task dependencies and anticipate risks.

For managerial communication, AI facilitates the drafting of team messages, individual feedback or strategic presentations. It allows the tone and level of detail to be adapted to the target audience, improving communication impact.

The Limitations of AI in Management

AI does not replace human judgement, empathy or managerial intuition. Decisions involving ethical, political or emotional dimensions still require human intervention. The manager must remain the final decision-maker and use AI as a support tool, not a substitute.

Confidentiality is a critical consideration. Strategic company data must not be shared with unsecured tools. The training addresses these aspects to enable responsible and compliant usage.

The AI-Augmented Manager

The AI-augmented manager concept describes a professional who combines human expertise with AI analytical capabilities. This combination enables better, faster decisions while maintaining the human dimension essential to leadership.

ITTA trains managers across French-speaking Switzerland in this augmented approach, with practical case studies tailored to real-world management scenarios, delivered in Geneva and Lausanne.

AI as a Competitive Advantage in Professional Roles

Integrating artificial intelligence into professional practices is no longer about innovation but about competitive necessity. Professionals who master AI tools in their area of expertise gain a significant advantage in productivity, analysis quality and delivery speed. This cross-functional skill complements existing domain expertise to create a particularly valued professional profile.

In French-speaking Switzerland, companies across all sectors are accelerating AI adoption in their processes. The results from early adopters who have trained their teams are compelling, with measurable productivity gains and a notable improvement in employee satisfaction among those equipped with these tools. Training is the determining factor between successful adoption and wasted investment.

Managers trained in AI develop a strategic vision that allows them to anticipate ongoing transformations and position their teams to make the most of them. They acquire the reflexes needed to use AI daily in their management practice while maintaining the human dimension essential to leadership. This dual competency makes the AI-augmented manager a particularly sought-after profile in organisations undergoing transformation.

Can AI help manage team conflicts?

AI can suggest mediation approaches, help formulate constructive feedback or analyse team dynamics. However, direct conflict management remains a human skill that requires empathy and emotional intelligence.

How can AI help prepare a board meeting?

AI can summarise key data, prepare presentation slides, anticipate participant questions and structure the agenda. It saves considerable time during the preparation phase.

Can AI replace business intelligence tools?

Generative AI does not replace specialised BI tools but complements them. It excels at interpreting data, generating explanatory narratives and formulating recommendations based on BI results.

Will my employees perceive AI as a threat?

Communication and training are essential. Presenting AI as an assistance tool rather than a replacement, and training teams in its use, transforms a perceived threat into a professional development opportunity.

Can a non-technical manager really benefit from AI?

Absolutely. Current generative AI tools are designed to be used in natural language. A manager needs no technical skills to formulate requests and leverage results. The training provides the necessary skills to get started.

Prix de l'inscription
CHF 750.-
Inclus dans ce cours
  • Training provided by a domain expert
  • Digital documentation and support materials
  • Achievement badge
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ITTA
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1227 Carouge, Suisse

Opening hours

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Tel. 058 307 73 00

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ITTA
Route des jeunes 35
1227 Carouge, Suisse

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Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

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