AI-Powered Automation: Far More Than Macros and Scripts
Business process automation is not new, but generative artificial intelligence has radically changed its nature and accessibility. Where traditional automation (Excel macros, scripts, RPA) required structured data and explicit rules, today’s AI systems process unstructured documents, understand natural language instructions and adapt to unexpected situations. Processing a PDF invoice, summarising a meeting transcript or automatically drafting a follow-up email are now accessible without any programming skills.
Organisations that intelligently automate their processes with AI report significant gains: reduction of repetitive administrative tasks, fewer errors, faster document processing times and freed-up time for employees to focus on higher value-added activities. Our training courses give you the methods and tools to identify, design and deploy these automations in your own context.
Automating Business Processes with Artificial Intelligence
The training Automating Business Processes with Artificial Intelligence is the ideal entry point for identifying automation opportunities in your organisation. You will learn to map your time-consuming processes, assess their automation potential and design an AI workflow suited to your context, whether for document processing, automated communications or approval workflows.
Advanced ChatGPT Techniques to Automate Your Processes
ChatGPT and LLM APIs open up automation possibilities previously reserved for developers. The training Advanced ChatGPT Techniques to Automate Your Processes teaches you to create system prompts, use Custom GPTs for specific and repetitive tasks, and automate document processing chains without code. This training is particularly well suited to non-developer profiles who want to go beyond basic ChatGPT usage.
Automating Document Processing with AI
The processing of invoices, contracts, forms, emails and reports accounts for a considerable share of administrative work in any organisation. The training Automating Document Processing with AI covers methods to automatically extract information from PDF documents, classify incoming emails, route requests based on their content and generate standardised responses. Concrete cases from legal, accounting, HR and administrative departments illustrate each technique.
Planning and Automating Your Projects with AI
Project management is an area where AI delivers rapid, tangible gains. The training Planning and Automating Your Projects with AI teaches you to use AI assistants to create project plans, generate meeting minutes, track risks and automate project communications. These skills apply to any project manager wishing to gain efficiency without changing their existing management tools.
Microsoft AI Agents: Transforming Your Daily Processes
AI agents represent the next step in automation: autonomous systems capable of executing sequences of actions to achieve a defined goal. The training Transform Your Everyday Business Processes with Agents (MS-4019) introduces you to Microsoft 365 Copilot agents for complex workflows in your organisation. The training Transform Business Workflows with Generative AI (AB-730) takes a broader approach to workflow transformation with generative AI.
From Automation to Building Custom AI Agents
Once the automation fundamentals are mastered, teams can go further by creating custom AI agents. The Copilot Studio and Microsoft Agents domain covers creating agents in Microsoft Copilot Studio, integrating them with Teams and Microsoft 365, and enterprise deployment. For more complex automations requiring code, the training in Development with LLMs and Agents enables you to build custom multi-agent workflows.
Who These AI Automation Training Courses Are For
These training courses are aimed at any professional wishing to save time on repetitive tasks: administrative managers, project managers, department heads, consultants, legal professionals, accountants and anyone whose work involves a significant amount of document processing or repetitive communications. Most training courses are accessible without prior technical skills.
AI Automation Training in Geneva, Lausanne and Virtual Classroom
All training courses on automating processes with AI take place in person in Geneva and Lausanne, or as synchronous virtual classroom sessions with practical exercises on real-world cases. Sessions are scheduled approximately every five weeks. These training courses are eligible for Temptraining funding for employees residing or working in Switzerland.