Artificial intelligence tools are revolutionizing productivity. Microsoft 365 Copilot is at the heart of this transformation, enabling content automation, analysis, and synthesis within Microsoft 365 applications. However, to fully leverage its capabilities, it is essential to master the art of crafting effective prompts.
The MS-4005 course teaches you how to create precise and relevant prompts to interact optimally with Copilot. You will learn how to structure your requests to maximize result quality by incorporating clear objectives, context, and expectations.
Through real-world scenarios and practical use cases within Microsoft 365 Apps (Word, Excel, PowerPoint, Outlook, Teams, OneNote, and Chat), you will learn how to simplify tasks, generate impactful content, and automate complex processes. Whether you are an administrator, a business user, or an executive, this training will equip you with the essential skills to work more efficiently with AI.
Module 1: Introduction to Microsoft 365 Copilot
Module 2: Explore the possibilities with Microsoft 365 Copilot
Module 3: Optimize and extend Microsoft 365 Copilot
Module 4: Summarize and simplify information with Microsoft 365 Copilot
Module 5: Create and draft with Microsoft 365 Copilot
Module 6: Edit and transform content with Microsoft 365 Copilot
Module 7: Ask questions and analyze content with Microsoft 365 Copilot
Microsoft 365 Copilot transforms the way professionals work in Word, Excel, PowerPoint, Outlook, and Teams. The MS-4004 training at ITTA focuses entirely on empowering end users to leverage Copilot effectively in their daily workflow. Delivered by MCT-certified trainers at our Geneva or Lausanne centers or via virtual classroom, this one-day course provides hands-on experience with Copilot across all major Microsoft 365 applications, ensuring you return to work ready to boost your productivity immediately.
This course is designed for business professionals, not IT administrators. Whether you are a manager, analyst, marketing professional, or executive assistant, you will discover how Copilot can save you hours each week by automating routine tasks, generating first drafts, analyzing data, and summarizing information. Our trainers demonstrate real-world use cases relevant to the Swiss professional context and guide you through practical exercises that build your confidence with Copilot.
In the Word module, you will learn to use Copilot to draft documents from scratch, rewrite sections for tone and clarity, summarize lengthy reports, and transform existing content into different formats. The training covers advanced prompt techniques that help you get precisely the output you need, whether you are writing a business proposal, a policy document, or a client communication.
The Excel module shows you how Copilot can analyze datasets, suggest formulas, create pivot tables, identify trends, and generate charts. You will practice with realistic business data, learning how to ask Copilot the right questions to extract meaningful insights. In PowerPoint, you will create professional presentations from outlines, transform Word documents into slide decks, add speaker notes, and redesign slides for maximum visual impact.
Email overload is a universal challenge, and Copilot in Outlook addresses it directly. You will learn to use Copilot to draft email replies, summarize long email threads, prioritize your inbox, and schedule meetings efficiently. The training covers coaching features that help you adjust the tone and length of your emails before sending, ensuring professional communication every time.
In Microsoft Teams, Copilot becomes your meeting assistant. You will discover how to get real-time meeting summaries, catch up on meetings you missed, identify action items and decisions, and search meeting transcripts for specific information. The training also covers Copilot in Teams chat, where it can summarize conversations, answer questions about shared content, and help you stay on top of multiple project threads.
The quality of Copilot’s output depends heavily on the quality of your prompts. This training dedicates significant time to prompt engineering techniques specifically designed for business professionals. You will learn the anatomy of an effective prompt, including how to specify role, context, task, and format. Through guided exercises, you will practice writing prompts that produce accurate, relevant, and immediately usable results.
Our MCT-certified trainers share a library of proven prompt templates for common business scenarios: writing executive summaries, analyzing sales data, creating project status reports, drafting meeting agendas, and more. You will also learn to chain prompts together for complex tasks, iterate on Copilot outputs to refine results, and recognize situations where Copilot excels versus where human judgment should take precedence.
Using Copilot responsibly is essential, particularly in professional environments where accuracy and confidentiality matter. This training covers best practices for verifying Copilot-generated content, understanding the data sources Copilot draws from, and maintaining quality standards in your work. You will learn to recognize potential inaccuracies, understand Copilot’s limitations, and develop habits that ensure AI-assisted work meets professional standards.
The course concludes with a productivity framework that helps you identify where Copilot delivers the greatest time savings in your specific role. You will create a personal action plan for integrating Copilot into your daily workflow, complete with specific use cases, prompt templates, and efficiency goals. This structured approach ensures the training translates into lasting productivity improvements. ITTA’s commitment to practical outcomes means every exercise is designed to build skills you will use daily, not just theoretical knowledge that fades after the training day.
Do I need technical skills to attend this training?
No, this course is designed for business professionals with no technical background. You only need basic familiarity with Microsoft 365 applications like Word, Excel, and Outlook.
Will I have access to Copilot during the training?
Yes, you will work with Copilot in Microsoft cloud lab environments throughout the day, practicing every feature discussed in the course.
How is MS-4004 different from MS-4002?
MS-4004 is an end-user productivity course focused on using Copilot in daily work applications. MS-4002 is an IT administrator course focused on preparing the organization’s infrastructure for Copilot deployment. They complement each other but serve different audiences.
Can I attend virtually?
Yes, ITTA offers this training in both in-person (Geneva and Lausanne) and virtual classroom formats with identical content and lab access.
What version of Microsoft 365 do I need?
Copilot for Microsoft 365 requires a Microsoft 365 E3 or E5 subscription plus the Copilot add-on license. During training, all required licenses are provided in the lab environment.
Will this training help my entire team?
Absolutely. ITTA also offers private group sessions where the training content can be customized to your team’s specific applications and use cases. Contact us for group training options.
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1227 Carouge, Suisse
Monday to Friday, from 8:30 am to 06:00 pm.
