Microsoft Power Automate Trainings

Power Automate in 2026: automation for everyone, from simple flows to RPA

Microsoft Power Automate is part of the Power Platform, alongside Power Apps (low-code applications), Power BI (self-service analytics), Power Pages (low-code external sites) and Copilot Studio (AI agents). Originating from Microsoft Flow launched in 2016 then rebranded Power Automate in 2019, the tool has evolved considerably: it now combines API-based automation (cloud flows) and UI-based automation (Power Automate Desktop flows, RPA equivalent), with native integration to Microsoft 365, Dynamics 365, SharePoint, Teams, Dataverse, OneDrive, Outlook and over a thousand third-party connectors.

In 2026, Power Automate is one of the most deployed process automation tools in enterprise, notably thanks to its inclusion in certain Microsoft 365 plans and Citizen Developer momentum. Microsoft strongly pushes convergence with generative AI via Copilot for Power Automate (flow generation via natural language prompt) and integration with Copilot Studio to orchestrate AI agents and automations.

Power Automate courses at ITTA

Our Power Automate catalogue at ITTA:

• Power Automate – Get Started
• Create and Manage Automated Processes by using Power Automate (PL-7002)

Power Automate – Get Started

The Get Started course addresses business users and Citizen Developers discovering Power Automate. It covers concepts (automated, instant, scheduled cloud flow), flow creation with common Microsoft 365 triggers (email reception, SharePoint item creation, Forms response, Teams mention), basic actions (email sending, item creation, notification), conditions and loops, integration with Excel, Outlook, OneDrive, SharePoint, Teams, execution tracking and troubleshooting. It is an excellent entry door to automate daily tasks without coding.

Create and Manage Automated Processes (PL-7002)

The PL-7002 course is an official Microsoft Applied Skills course validating a concrete competency: creation and management of automated Power Automate processes. It is more advanced and addresses Makers, RPA Developers and IT Pros steering automation in their organisation. It covers cloud flow design (including expressions, variables, advanced controls), custom connectors, Power Automate Desktop RPA flows (UI automation, screen scraping, legacy integration), Dataverse for structured storage, AI Builder (form processing, prediction, GPT), governance best practices, DLP environments (Data Loss Prevention), ALM (Application Lifecycle Management) via Dataverse solutions. It prepares for the Microsoft Applied Skills certification.

Why this dual approach Get Started + PL-7002

Power Automate addresses two very different populations within the same organisation: business users wanting to automate daily tasks (simple flows, M365 integration), and Makers or IT Pros industrialising automation at organisational scale (RPA, Dataverse, governance, ALM). The dual ITTA path allows addressing each population with a suited format, avoiding overwhelming beginners with advanced concepts or wasting expert developers’ time on fundamentals.

Featured courses in this category

• Power Automate – Get Started
• Create and Manage Automated Processes (PL-7002)

Power Automate in the ITTA Microsoft ecosystem

Power Automate fits in a broader landscape covered by our Microsoft catalogue. The Microsoft Power Platform publisher regroups Power Apps, Power BI, Power Automate and Power Pages training with a transverse platform vision. The Microsoft Office 365 publisher covers the productivity ecosystem (Outlook, SharePoint, Teams, OneDrive) serving as foundation for Power Automate flows. The Microsoft 365 Copilot publisher covers generative AI integrated to Microsoft 365.

For profiles more oriented toward AI agents, the Copilot Studio publisher covers creation of conversational AI agents that can trigger Power Automate flows. On the method side, the workflows and automation sub-domain regroups transverse training on automation and orchestration in collaborative environments.

Typical Power Automate use cases

Automation of recurring Microsoft 365 tasks

Request approval (leave, purchases, access), automatic notification sending in Teams, automatic classification of emails or files, periodic report generation, data aggregation from multiple sources. These cases are accessible from the Get Started course.

Approval workflow and business processes

Multi-level hierarchical validation, request tracking with Dataverse persistence, escalation in case of non-response, integration with an external ERP/CRM via connector. These cases typically fall under PL-7002 and require a Maker approach.

RPA and legacy application automation

Automatic data entry in a SAP, AS/400, mainframe application or business software without API, scraping of web pages or PDF reports, cross-application updates. Power Automate Desktop (RPA) is designed for these scenarios, covered in PL-7002.

Cross-service and third-party system integration

Connection between Dynamics 365 and Salesforce, synchronisation between Microsoft 365 and an HR SaaS, event propagation between Teams and a ticketing tool. Power Automate connectors (and creation of custom connectors) cover these cases.

Power Automate trends in 2026

Several trends shape Power Automate in 2026. Copilot for Power Automate allows generating flows via natural language prompt, considerably lowering the entry barrier for Citizen Developers. Integration with Copilot Studio allows building conversational AI agents orchestrating Power Automate flows, opening the way to autonomous business assistants. AI Builder enriches (form processing with GPT, document understanding, Dataverse prediction). Power Platform governance (CoE Center of Excellence Toolkit, DLP, environments) becomes a major topic in organisations with strong Maker adoption. ALM best practices via Dataverse solutions and Power Platform pipelines mature.

Sessions in Geneva, Lausanne and virtual classroom

Our Power Automate sessions are scheduled in Geneva, Lausanne and in interactive virtual classroom with a live trainer. The format is very practice-oriented on a real Microsoft 365 tenant with flow creation. Material modalities are communicated in advance by our education team. For organisations seeking grouped upskilling (business or IT teams), we organise in-house sessions calibrated on your context (tenant, Power Platform governance, priority business processes). This modality is well suited to public sector, finance, insurance, healthcare and industrial contexts deploying Power Automate at scale.

Power Automate FAQ at ITTA

Do I need a specific Power Automate subscription?

Many cloud flows with standard connectors are included in common Microsoft 365 Business and Enterprise subscriptions. RPA flows (Power Automate Desktop), premium connectors and AI Builder require dedicated Power Automate licences. Our trainer takes stock at session start.

Power Automate vs Logic Apps?

Power Automate is end-user and Maker oriented, with a low-code experience and per-user licence. Azure Logic Apps is Pro Code/Architect oriented, deployed via ARM/Bicep, with consumption-based billing. For end-user business flows: Power Automate. For application integration between systems: Logic Apps often more relevant.

Get Started or PL-7002 to start?

Get Started if you are a beginner business user wanting to automate your daily Microsoft 365 tasks. PL-7002 if you are a Maker, IT Pro or RPA Developer steering Power Automate automation in your organisation, with a Microsoft Applied Skills certification focus.

Is Copilot for Power Automate addressed?

Yes, Copilot for Power Automate (flow generation by prompt) is introduced in both courses, with a concrete demonstration. It has become an indispensable accelerator for new flows.

Why train on Power Automate at ITTA

ITTA offers a coherent Microsoft Power Platform catalogue covering Power Automate, Power Apps, Power BI, Copilot Studio and Microsoft 365 Copilot. This continuity allows addressing automation in the global Power Platform context and arbitrating between tools according to use cases. Our Power Automate trainers are Makers and IT Pros active on automation projects in French-speaking Switzerland, providing concrete and current examples. Sessions available in Geneva, Lausanne and interactive virtual classroom, in-house and inter-company.