Microsoft Teams has become the central collaboration tool in most businesses, but its administration goes far beyond simple channel and team configuration. Governance, telephony, security and compliance policies: without structured management, organizations lose control of their Teams environment and face operational risks.
The MS-700 Managing Microsoft Teams training gives you the skills to administer, secure and optimize Teams across your organization. Over 4 days, you master team governance, telephony configuration (Teams Phone), network management and the implementation of security and compliance policies. Delivered by MCT instructors with hands-on cloud labs, this official Microsoft course prepares you for the MS-700 certification. ITTA, a Microsoft Learning Partner, offers this training in Geneva and Lausanne in person or via virtual classroom.
Module 1: Explore Microsoft Teams
Module 2: Plan and deploy Microsoft Teams
Module 3: Implement lifecycle management and governance for Microsoft Teams
Module 4: Monitor your Microsoft Teams environment
Module 5: Manage access for external users
Module 6: Implement security for Microsoft Teams
Module 7: Implement compliance for Microsoft Teams
Module 8: Plan and configure network settings for Microsoft Teams
Module 9: Create and manage teams
Module 10: Manage collaboration experiences for chat and channels
Module 11: Manage apps for Microsoft Teams
Module 12: Introduction to Teams meetings and calling
Module 13: Manage meetings and events experiences
Module 14: Plan for Microsoft Teams Rooms and shared meeting spaces
Module 15: Configure, deploy, and manage Teams devices
Module 16: Plan for Teams Phone
Module 17: Configure and deploy Teams Phone
Module 18: Configure and manage voice users
Module 19: Configure auto attendants and call queues
Module 20: Troubleshoot audio, video, and client issues
Microsoft Teams is used daily by millions of professionals to communicate, collaborate and organize their work. However, advanced Teams administration remains a specialized skill area. The MS-700 certification validates your ability to manage Teams at the enterprise level: governance, telephony, networks, compliance and integrations. This expertise is in high demand among Swiss organizations looking to maximize their Microsoft 365 investment.
At ITTA, MCT instructors guide you through practical scenarios on real cloud environments. You leave with skills directly applicable in your professional context.
Well-defined governance is essential to prevent uncontrolled proliferation of teams and channels in Teams. The training covers naming policy implementation, automatic expiration of Microsoft 365 groups, guest access permission management and team creation policy configuration. You also learn to manage the complete team lifecycle, from creation to archiving, including supervision of authorized third-party applications in the environment.
The convergence of unified communications toward Teams represents a strategic challenge for many organizations. The MS-700 training covers in detail the configuration of Teams Phone, Microsoft calling plans, Direct Routing and advanced voice features. You learn to plan a telephony migration to Teams, configure auto attendants, call queues and routing policies. These skills are particularly sought after in French-speaking Switzerland where many companies are migrating their telephony to the cloud.
User experience quality in Teams depends directly on network performance. You learn to use the Call Quality Dashboard (CQD), analyze network metrics and identify causes of audio and video quality degradation. The training also covers bandwidth planning, QoS configuration and using Microsoft diagnostic tools to resolve connectivity and performance issues.
Teams management goes beyond technical aspects. You must also ensure communication compliance with applicable regulations. The training addresses retention policies, information barriers, communication monitoring and integration with Microsoft Purview. You learn to configure Teams-specific DLP policies and manage external and guest access securely.
What are the prerequisites for the MS-700 training?
Experience in Microsoft 365 administration is recommended. You should understand basic concepts of Teams, Exchange Online and Microsoft Entra ID. The MS-900 certification or equivalent experience provides a good foundation.
Is the MS-700 certification still valid?
Yes, the MS-700 Microsoft Teams Administrator Associate certification remains active in the Microsoft certification program. It validates your advanced Teams administration skills.
Does the training cover Teams Phone telephony in detail?
Yes, telephony is an important component of the training. You configure Teams Phone, calling plans and Direct Routing in the hands-on labs. For in-depth telephony specialization, the MS-721 training is complementary.
Can I take this training in virtual classroom format?
Yes, ITTA offers this training in person in Geneva and Lausanne as well as in virtual classroom format with the same quality of instruction and cloud labs.
What positions does the MS-700 certification target?
MS-700 certified professionals hold positions as Teams administrators, collaboration engineers, Microsoft 365 consultants or unified communications managers. Demand is strong in French-speaking Switzerland.
Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00
ITTA
Route des jeunes 35
1227 Carouge, Suisse
Monday to Friday, from 8:30 am to 06:00 pm.
