Become a certified MD-102 endpoint administrator
The MD-102 certification validates your ability to deploy, configure and manage endpoints in a Microsoft 365 environment. As organizations in Switzerland transition to hybrid work models, demand for qualified endpoint administrators continues to grow. This certification proves you can manage devices, applications and security across Windows, iOS, Android and macOS using Microsoft Intune and related technologies.
At ITTA in Geneva and Lausanne, the MD-102 training is delivered over five days by an MCT-certified instructor with real-world enterprise experience. The training includes hands-on labs on the official Microsoft cloud environment.
Microsoft Intune: modern device management
Microsoft Intune is the cloud-based platform at the heart of modern endpoint management. The MD-102 training covers device enrollment (automatic, bulk, user-driven), configuration profiles for managing device settings, compliance policies for enforcing security requirements and application deployment and protection. You will learn to manage the complete device lifecycle from enrollment to retirement.
The training also covers co-management with Configuration Manager for organizations transitioning from on-premises management to cloud-based management with Intune.
Windows Autopilot and zero-touch deployment
Windows Autopilot transforms device provisioning. The training teaches you to configure Autopilot profiles for user-driven and self-deploying scenarios, register devices, customize the out-of-box experience (OOBE) and integrate Autopilot with Intune for automated policy and application deployment. You will master pre-provisioning (white glove) for IT teams that prepare devices before delivery.
These skills are essential for organizations that need to deploy devices at scale while minimizing IT intervention and maintaining a consistent user experience.
Endpoint security and Microsoft Defender
Endpoint security is a central component of the MD-102 training. You will learn to configure Microsoft Defender for Endpoint, deploy security baselines, manage attack surface reduction rules and implement endpoint detection and response (EDR). The training covers threat investigation, automated investigation and remediation, and integration with Microsoft 365 Defender.
Compliance policies and conditional access are also covered in depth: you will configure rules that restrict access to corporate resources based on device compliance status, user risk level and location.
Update management and Windows lifecycle
Managing Windows updates in an enterprise environment requires a structured strategy. The MD-102 training covers Windows Update for Business configuration, deployment rings, feature update management and driver updates with Intune. You will learn to balance security (rapid patching) and stability (gradual rollout) for your device fleet.
The training also addresses Windows 365 Cloud PC and Azure Virtual Desktop for virtual endpoint scenarios, giving you a complete view of the modern desktop management landscape.
FAQ
What are the prerequisites for the MD-102 training?
Experience in Windows administration, Microsoft 365 cloud concepts and IT security basics is recommended. The MS-900 or MD-900 certification can serve as a good prerequisite.
Is the MD-102, in the training?
The training prepares you for the official Microsoft certification exam, which can be taken after completing the course
Does the training cover SCCM (Configuration Manager)?
The MD-102 training covers co-management between Intune and Configuration Manager for migration scenarios. The main focus is on Microsoft Intune as the modern cloud management platform.
Is the training available as a virtual class?
Yes, in person in Geneva or Lausanne, or as a virtual class with the same MCT instructor and the same Microsoft cloud labs.
What is the difference between MD-102 and Intune alone?
MD-102 covers the full scope of endpoint management: Intune, Windows Autopilot, Defender for Endpoint, update management, application deployment and security. Intune is a central component of this training, but the program goes well beyond MDM management alone.
What certifications complement MD-102?
MS-102 (Microsoft 365 Administrator) covers overall Microsoft 365 administration. SC-200 (Security Operations) and SC-300 (Identity and Access) provide complementary skills in security and identity management.
Is MD-102 suitable for managing Apple and Android devices?
Yes. The training covers iOS, iPadOS, Android and macOS device management with Intune, in addition to Windows. You will learn to configure enrollment, configuration profiles and compliance policies for each platform.