Training: Microsoft 365 Administrator (MS-102)

Module 1: Configure your Microsoft 365 experience

• Configure your Microsoft 365 experience
• Manage your tenant subscriptions in Microsoft 365
• Integrate Microsoft 365 with customer engagement apps
• Complete your tenant configuration in Microsoft 365

Module 2: Manage users, contacts, and licenses in Microsoft 365

• Determine the user identity model for your organization
• Create user accounts in Microsoft 365
• Manage user account settings in Microsoft 365
• Manage user licenses in Microsoft 365
• Recover deleted user accounts in Microsoft 365
• Perform bulk user maintenance in Azure Active Directory
• Create and manage guest users
• Create and manage contacts

Module 3: Manage groups in Microsoft 365

• Examine groups in Microsoft 365
• Create and manage groups in Microsoft 365
• Create groups in Exchange Online and SharePoint Online

Module 4: Add a custom domain in Microsoft 365

• Plan a custom domain for your Microsoft 365 deployment
• Plan the DNS zones for a custom domain
• Plan the DNS record requirements for a custom domain
• Create a custom domain in Microsoft 365

Module 5: Configure client connectivity to Microsoft 365

• Examine how automatic client configuration works
• Explore the DNS records required for client configuration
• Configure Outlook clients
• Troubleshoot client connectivity

Module 6: Configure administrative roles in Microsoft 365

• Explore the Microsoft 365 permission model
• Explore the Microsoft 365 admin roles
• Assign admin roles to users in Microsoft 365
• Delegate admin roles to partners
• Manage permissions using administrative units in Azure Active Directory
• Elevate privileges using Azure AD Privileged Identity Management

Module 7: Manage tenant health and services in Microsoft 365

• Monitor the health of your Microsoft 365 services
• Monitor tenant health using Microsoft 365 Adoption Score
• Monitor tenant health using Microsoft 365 usage analytics
• Develop an incident response plan
• Request assistance from Microsoft

Module 8: Deploy Microsoft 365 Apps for enterprise

• Explore Microsoft 365 Apps for enterprise functionality
• Explore your app compatibility by using the Readiness Toolkit
• Complete a self-service installation of Microsoft 365 Apps for enterprise
• Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager
• Deploy Microsoft 365 Apps for enterprise from the cloud
• Deploy Microsoft 365 Apps for enterprise from a local source
• Manage updates to Microsoft 365 Apps for enterprise
• Explore the update channels for Microsoft 365 Apps for enterprise
• Manage your cloud apps using the Microsoft 365 Apps admin center

Module 9: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

• Examine the analytical features of Microsoft Viva Insights
• Create custom analysis with Microsoft Viva Insights
• Configure Microsoft Viva Insights
• Examine Microsoft 365 data sources used in Microsoft Viva Insights
• Prepare organizational data in Microsoft Viva Insights

Module 10: Explore identity synchronization

• Examine identity models for Microsoft 365
• Examine authentication options for the hybrid identity model
• Explore directory synchronization

Module 11: Prepare for identity synchronization to Microsoft 365

• Plan your Azure Active Directory deployment
• Prepare for directory synchronization
• Choose your directory synchronization tool
• Plan for directory synchronization using Azure AD Connect
• Plan for directory synchronization using Azure AD Connect Cloud Sync

Module 12: Implement directory synchronization tools

• Configure Azure AD Connect prerequisites
• Configure Azure AD Connect
• Monitor synchronization services using Azure AD Connect Health
• Configure Azure AD Connect Cloud Sync prerequisites
• Configure Azure AD Connect Cloud Sync

Module 13: Manage synchronized identities

• Manage users with directory synchronization
• Manage groups with directory synchronization
• Use Azure AD Connect Sync Security Groups to help maintain directory
• Configure object filters for directory synchronization
• Troubleshoot directory synchronization

Module 14: Manage secure user access in Microsoft 365

• Manage user passwords
• Enable pass-through authentication
• Enable multifactor authentication
• Enable passwordless sign-in with Microsoft Authenticator
• Explore self-service password management
• Explore Windows Hello for Business
• Implement Azure AD Smart Lockout
• Implement conditional access policies
• Explore security defaults in Azure AD
• Investigate authentication issues using sign-in logs

Module 15: Examine threat vectors and data breaches

• Explore today’s work and threat landscape
• Examine how phishing retrieves sensitive information
• Examine how spoofing deceives users and compromises data security
• Compare spam and malware
• Examine how an account breach compromises a user account
• Examine elevation of privilege attacks
• Examine how data exfiltration moves data out of your tenant
• Examine how attackers delete data from your tenant
• Examine how data spillage exposes data outside your tenant
• Examine other types of attacks

Module 16: Explore the Zero Trust security model

• Examine the principles and components of the Zero Trust model
• Plan for a Zero Trust security model in your organization
• Examine Microsoft’s strategy for Zero Trust networking
• Adopt a Zero Trust approach

Module 17: Explore security solutions in Microsoft 365 Defender

• Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365
• Protect your organization’s identities using Microsoft Defender for Identity
• Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint
• Protect against cyber attacks using Microsoft 365 Threat Intelligence
• Provide insight into suspicious activity using Microsoft Cloud App Security
• Review the security reports in Microsoft 365 Defender

Module 18: Examine Microsoft Secure Score

• Explore Microsoft Secure Score
• Assess your security posture with Microsoft Secure Score
• Improve your secure score
• Track your Microsoft Secure Score history and meet your goals

Module 19: Examine Privileged Identity Management

• Explore Privileged Identity Management in Azure AD
• Configure Privileged Identity Management
• Audit Privileged Identity Management
• Explore Microsoft Identity Manager
• Control privileged admin tasks using Privileged Access Management

Module 20: Examine Azure Identity Protection

• Explore Azure Identity Protection
• Enable the default protection policies in Azure Identity Protection
• Explore the vulnerabilities and risk events detected by Azure Identity Protection
• Plan your identity investigation

Module 21: Examine Exchange Online Protection

• Examine the anti-malware pipeline
• Detect messages with spam or malware using Zero-hour auto purge
• Explore anti-spoofing protection provided by Exchange Online Protection
• Explore other anti-spoofing protection
• Examine outbound spam filtering

Module 22: Examine Microsoft Defender for Office 365

• Climb the security ladder from EOP to Microsoft Defender for Office 365
• Expand EOP protections by using Safe Attachments and Safe Links
• Manage spoofed intelligence
• Configure outbound spam filtering policies
• Unblock users from sending email

Module 23: Manage Safe Attachments

• Protect users from malicious attachments by using Safe Attachments
• Create Safe Attachment policies using Microsoft Defender for Office 365
• Create Safe Attachments policies using PowerShell
• Modify an existing Safe Attachments policy
• Create a transport rule to bypass a Safe Attachments policy
• Examine the end-user experience with Safe Attachments

Module 24: Manage Safe Links

• Protect users from malicious URLs by using Safe Links
• Create Safe Links policies using Microsoft 365 Defender
• Create Safe Links policies using PowerShell
• Modify an existing Safe Links policy
• Create a transport rule to bypass a Safe Links policy
• Examine the end-user experience with Safe Links

Module 25: Explore threat intelligence in Microsoft 365 Defender

• Explore Microsoft Intelligent Security Graph
• Explore alert policies in Microsoft 365
• Run automated investigations and responses
• Explore threat hunting with Microsoft Threat Protection
• Explore advanced threat hunting in Microsoft 365 Defender
• Explore threat analytics in Microsoft 365
• Identify threat issues using Microsoft Defender reports

Module 26: Implement app protection by using Microsoft Defender for Cloud Apps

• Explore Microsoft Defender Cloud Apps
• Deploy Microsoft Defender for Cloud Apps
• Configure file policies in Microsoft Defender for Cloud Apps
• Manage and respond to alerts in Microsoft Defender for Cloud Apps
• Configure Cloud Discovery in Microsoft Defender for Cloud Apps
• Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps

Module 27: Implement endpoint protection by using Microsoft Defender for Endpoint

• Explore Microsoft Defender for Endpoint
• Configure Microsoft Defender for Endpoint in Microsoft Intune
• Onboard devices in Microsoft Defender for Endpoint
• Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management
• Manage device discovery and vulnerability assessment
• Reduce your threat and vulnerability exposure

Module 28: Implement threat protection by using Microsoft Defender for Office 365

• Explore the Microsoft Defender for Office 365 protection stack
• Investigate security attacks by using Threat Explorer
• Identify cybersecurity issues by using Threat Trackers
• Prepare for attacks with Attack simulation training