Managing workstations, mobile devices and endpoint security has become a major challenge with the widespread adoption of hybrid work. The Microsoft Endpoint Administrator training (MD-102) prepares you in five days to deploy, configure and secure Windows, iOS and Android devices with Microsoft Intune, Windows Autopilot and compliance policies. You will master modern endpoint management to ensure user productivity while maintaining your organization security.
Delivered by an MCT-certified instructor at ITTA in Geneva or Lausanne, this MD-102 training combines theoretical lectures and hands-on labs on the official Microsoft cloud environment. You will work on concrete deployment scenarios with Windows Autopilot, application management with Intune, compliance policy configuration and enterprise data protection. By the end of these five intensive days, you will be prepared for the MD-102 Microsoft 365 Endpoint Administrator certification exam.
Module 1: Understand endpoint management strategies and Microsoft Intune
Module 2: Configure Microsoft Entra ID for device and policy management
Module 3: Administer device identity and authentication using Microsoft Entra ID
Module 4: Plan and implement device enrollment using Microsoft Intune
Module 5: Deploy Windows devices using Windows Autopilot
Module 6: Configure device profiles and policy management using Microsoft Intune
Module 7: Monitor and maintain devices using Microsoft Intune
Module 8: Manage Windows updates and lifecycle using Microsoft Intune
Module 9: Troubleshoot device and policy issues using Microsoft Intune
Module 10: Deploy and manage applications using Microsoft Intune
Module 11: Implement application protection and security using Microsoft Intune
Module 12: Manage application lifecycle and user experience using Microsoft Intune
Module 13: Monitor and optimize application performance using Microsoft Intune
Module 14: Manage Enterprise App Catalog applications
Module 15: Implement endpoint security with Microsoft Defender and Microsoft Intune
Module 16: Implement device encryption and security policies using Microsoft Intune
Module 17: Implement advanced threat protection using Microsoft Intune and Microsoft Defender
Module 18: Enforce compliance and remediate security issues by using Microsoft Intune
Module 19: Secure mobile access using Microsoft Tunnel
Module 20: Implement Microsoft Cloud PKI
Module 21: Automate endpoint management using PowerShell and Microsoft Graph
Module 22: Optimize device management using AI and Copilot tools
Module 23: Monitor and optimize endpoint performance using Microsoft Intune
Module 24: Implement reporting and data visibility using Microsoft Intune
Module 25: Apply RBAC and admin delegation in Microsoft Intune
Module 26: Maintain tenant health and support readiness
Module 27: Explore Microsoft Intune Suite capabilities
Module 28: Implement Remote Help scenarios using Microsoft Intune
Module 29: Analyze advanced device signals with Microsoft Intune Suite
Module 30: Evaluate Endpoint Privilege Management with Microsoft Intune
Module 31: Explore Windows 365 for cloud PC deployment
Module 32: Configure and manage Windows 365 with Microsoft Intune
Module 33: Explore Azure Virtual Desktop
Module 34: Integrate Azure Virtual Desktop with Microsoft Intune
The MD-102 certification validates your ability to deploy, configure and manage endpoints in a Microsoft 365 environment. As organizations in Switzerland transition to hybrid work models, demand for qualified endpoint administrators continues to grow. This certification proves you can manage devices, applications and security across Windows, iOS, Android and macOS using Microsoft Intune and related technologies.
At ITTA in Geneva and Lausanne, the MD-102 training is delivered over five days by an MCT-certified instructor with real-world enterprise experience. The training includes hands-on labs on the official Microsoft cloud environment.
Microsoft Intune is the cloud-based platform at the heart of modern endpoint management. The MD-102 training covers device enrollment (automatic, bulk, user-driven), configuration profiles for managing device settings, compliance policies for enforcing security requirements and application deployment and protection. You will learn to manage the complete device lifecycle from enrollment to retirement.
The training also covers co-management with Configuration Manager for organizations transitioning from on-premises management to cloud-based management with Intune.
Windows Autopilot transforms device provisioning. The training teaches you to configure Autopilot profiles for user-driven and self-deploying scenarios, register devices, customize the out-of-box experience (OOBE) and integrate Autopilot with Intune for automated policy and application deployment. You will master pre-provisioning (white glove) for IT teams that prepare devices before delivery.
These skills are essential for organizations that need to deploy devices at scale while minimizing IT intervention and maintaining a consistent user experience.
Endpoint security is a central component of the MD-102 training. You will learn to configure Microsoft Defender for Endpoint, deploy security baselines, manage attack surface reduction rules and implement endpoint detection and response (EDR). The training covers threat investigation, automated investigation and remediation, and integration with Microsoft 365 Defender.
Compliance policies and conditional access are also covered in depth: you will configure rules that restrict access to corporate resources based on device compliance status, user risk level and location.
Managing Windows updates in an enterprise environment requires a structured strategy. The MD-102 training covers Windows Update for Business configuration, deployment rings, feature update management and driver updates with Intune. You will learn to balance security (rapid patching) and stability (gradual rollout) for your device fleet.
The training also addresses Windows 365 Cloud PC and Azure Virtual Desktop for virtual endpoint scenarios, giving you a complete view of the modern desktop management landscape.
What are the prerequisites for the MD-102 training?
Experience in Windows administration, Microsoft 365 cloud concepts and IT security basics is recommended. The MS-900 or MD-900 certification can serve as a good prerequisite.
Is the MD-102, in the training?
The training prepares you for the official Microsoft certification exam, which can be taken after completing the course
Does the training cover SCCM (Configuration Manager)?
The MD-102 training covers co-management between Intune and Configuration Manager for migration scenarios. The main focus is on Microsoft Intune as the modern cloud management platform.
Is the training available as a virtual class?
Yes, in person in Geneva or Lausanne, or as a virtual class with the same MCT instructor and the same Microsoft cloud labs.
What is the difference between MD-102 and Intune alone?
MD-102 covers the full scope of endpoint management: Intune, Windows Autopilot, Defender for Endpoint, update management, application deployment and security. Intune is a central component of this training, but the program goes well beyond MDM management alone.
What certifications complement MD-102?
MS-102 (Microsoft 365 Administrator) covers overall Microsoft 365 administration. SC-200 (Security Operations) and SC-300 (Identity and Access) provide complementary skills in security and identity management.
Is MD-102 suitable for managing Apple and Android devices?
Yes. The training covers iOS, iPadOS, Android and macOS device management with Intune, in addition to Windows. You will learn to configure enrollment, configuration profiles and compliance policies for each platform.
Monday to Friday
8:30 AM to 6:00 PM
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1227 Carouge, Suisse
Monday to Friday, from 8:30 am to 06:00 pm.
