The Microsoft 365 Certified: Fundamentals certification allows you to demonstrate your foundational understanding of cloud services, best practices, considerations, and benefits, as well as your proficiency with SaaS solutions, particularly Microsoft 365 offerings. It also enables you to demonstrate your thorough understanding of currently available Microsoft 365 cloud service options.
If you are a professional user, administrator, or beginner technician, this certification offers you the opportunity to establish yourself as a cloud user and confirm to your organization that you understand the benefits of adopting these services, the foundations of a SaaS cloud model, and the value of implementing Microsoft 365 cloud services.
It is recommended to familiarize yourself with common IT issues such as license management and support plan management.