Copilot Studio and Microsoft Agents Trainings

Microsoft Copilot Studio: the AI Agent Creation Platform for Organisations

Microsoft Copilot Studio is Microsoft’s response to the growing demand for custom AI agents in the enterprise. Where Microsoft 365 Copilot is a general-purpose assistant integrated into Office applications, Copilot Studio enables you to create specialised agents tailored to your organisation’s specific needs: an HR agent that answers questions about leave and internal policies, a sales agent that qualifies leads and generates proposals, an IT agent that handles first-level support requests.

These agents integrate directly into Microsoft Teams, SharePoint and other Microsoft 365 applications, where your employees already work. Creating an agent in Copilot Studio does not require advanced programming skills: a visual interface allows you to define conversations, data sources and actions. But to create robust, well-integrated agents, structured training is essential.

PL-7008 Training: Create Agents in Microsoft Copilot Studio

The training Create Agents in Microsoft Copilot Studio (PL-7008) is the official Microsoft training for mastering the platform. It covers creating conversation topics, connecting to data sources (SharePoint, databases, APIs), using generative AI for dynamic responses and deploying in Teams. This is the recommended entry point for any professional wishing to create AI agents within the Microsoft ecosystem.

Extending Microsoft 365 Copilot with Declarative Agents

For developers and technical professionals, Copilot extension training courses go beyond standard Copilot Studio agents. The training Build Plugins and Connectors for Microsoft 365 Copilot (MS-4010) teaches the creation of declarative agents in Visual Studio Code, using Teams Toolkit and Copilot extensibility APIs. The training Build a Foundation to Extend Microsoft 365 Copilot (MS-4014) covers the fundamentals of the Copilot extension architecture, security best practices and design patterns for reliable agents.

Microsoft 365 Agents SDK: Advanced Development

For development teams wishing to build production-grade AI agents with maximum flexibility, the training Build Custom Engine Agents with the Microsoft 365 Agents SDK (MS-4015) covers development with the Microsoft 365 Agents SDK. This advanced training enables you to create fully customised agents with complex business logic, sophisticated API integrations and full control over the user experience in Teams.

Managing and Administering Microsoft 365 Copilot at Enterprise Scale

Deploying Copilot across an organisation requires clear governance. The training Manage and Extend Microsoft 365 Copilot (MS-4017) is aimed at IT administrators and Copilot governance leads. It covers licence management, data access policies, usage monitoring and security settings configuration for a Copilot deployment that meets your organisation’s requirements.

Extending Copilot Studio with Connectors and Workflows

The training Extend Microsoft 365 Copilot in Copilot Studio (MS-4022) focuses on using Copilot Studio to extend Microsoft 365 Copilot’s capabilities via connectors, actions and orchestrators. It is particularly useful for teams wishing to integrate third-party systems (CRM, ERP, business tools) into their Copilot experience.

Creating and Deploying AI Agents in the Enterprise

For a practical overview suited to non-technical profiles, the training Creating and Deploying AI Agents in the Enterprise is designed for business managers and project managers who want to understand the possibilities of AI agents and oversee their deployment without necessarily writing code. It covers use cases, conversational design and the deployment steps for putting an agent into production.

Links with Other AI Domains

Copilot Studio is part of a broader ecosystem. For business process automation aspects with AI workflows, explore our Automating Processes with AI domain. For developers wishing to create AI agents on platforms beyond Microsoft (OpenAI, Claude, Gemini, AWS), the Development with LLMs and Agents domain offers API and multi-agent training. For governance and security of Copilot deployments, see the AI Governance and Responsible AI domain.

Copilot Studio Training in Geneva, Lausanne and Virtual Classroom

These Copilot Studio and Microsoft Agents training courses are delivered by Microsoft-certified trainers with hands-on experience deploying AI agents in Swiss organisations. Sessions take place in person in Geneva and Lausanne or as virtual classroom sessions. They are eligible for Temptraining funding for employees residing or working in Switzerland.