ITTA offers a Microsoft Forms catalogue with the Forms – Get Started course. It covers creating forms and questionnaires (polls, surveys, tests, quizzes), question types (multiple choice, text, rating, date, Likert, ranking, file), conditional logic and branching, sharing and response collection, results analysis, Excel export, and integration with Power Automate, SharePoint, Teams and Excel Online. Sessions delivered in Geneva, Lausanne and interactive virtual classroom.
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Microsoft Forms training in Geneva and Lausanne. Half a day to create Forms questionnaires and surveys at ITTA Switzerland.
Microsoft Forms is the Microsoft 365 tool to quickly create forms, questionnaires, surveys and quizzes. It targets a common use: asking questions to a group (collaborators, clients, event participants, students) and collecting responses in an exploitable table, without deploying a third-party tool (SurveyMonkey, Typeform, Google Forms). Launched in 2016 and progressively enriched, Forms has gained functional richness (conditional logic, branching, ranking, file upload, Power Automate integration, instant analysis) while remaining very simple to access.
Forms is accessible to enterprise Microsoft 365 users (via the suite) and personal Microsoft accounts (consumer). It is used from the browser, without installation, and synchronises responses to a linked Excel sheet, allowing direct exploitation or via Power Automate / Power BI. The distinction Forms vs Customer Voice (formerly Forms Pro, more CRM Dynamics 365 oriented) is useful: Forms remains the generalist tool, Customer Voice manages structured client surveys for CRM.
The Forms – Get Started course is designed to enable a rapid and productive Forms adoption. The programme covers creating a form or a quiz, the different question types (single choice, multiple choice, short text, long text, rating by stars or notes, date, ranking, Likert scale, file upload, image choice), layout and personalisation (theme, logo, background image), conditional logic (branching according to responses), collection settings (nominative or anonymous, restrictions to the organisation, closing dates, one response per person), sharing (link, QR code, embed on SharePoint or Teams, email invitation link), collection and analysis of responses (real-time results, automatic statistics, Excel export), and integration with Power Automate to trigger a flow at each response (notification sending, SharePoint item creation, send to Dataverse).
Forms is closely integrated with Microsoft 365 and complements several other tools. The Microsoft 365 publisher covers the global environment where Forms fits (SharePoint, Teams, OneDrive, Outlook). The Microsoft Power Automate publisher is very complementary as Power Automate flows are typically triggered by a Forms response (use cases: approval, notification, SharePoint update, Dataverse addition). The workflows and automation sub-domain regroups training on automation and orchestration in collaborative environments. For collaborative uses with team sharing, the Microsoft Teams publisher is complementary (Forms can be integrated as a Teams tab).
Opinion on an organisational topic, choice of a team-building date, feedback on a presentation. A few questions, link sharing on Teams, real-time results.
Quarterly or annual survey, several sections, mix of closed and open questions, conditional logic to adapt according to profile. Excel export for deep analysis.
Registration form with contact details, slot choice, options. Collected responses, automatic confirmation email sending via Power Automate, data aggregation in SharePoint.
MCQ quiz with automatic scoring, feedback per question, success certificate. Widely used in internal training or education.
With the file upload option, you can collect CVs, supporting documents, project documents. Files are automatically stored in OneDrive or SharePoint.
Several trends shape Forms in 2026. Integration with Copilot allows generating a form draft from a natural language description (“create a form to evaluate a training with 5 questions on content and trainer”). Analytics evolves with automatic Copilot summaries of open responses. Forms integrates more deeply with Power Automate (native triggers) and Power BI (response visualisation). The file upload option has been enriched, opening document collection use cases. GDPR best practices (personal data collection, retention, consent) remain a central topic for organisations.
Forms or a third-party tool (SurveyMonkey, Typeform, Google Forms): which to choose?
For organisations on Microsoft 365, Forms is very relevant: no additional cost, native integration with Power Automate, SharePoint, Teams, Excel, Microsoft 365 compliance (GDPR, data residency). Third-party tools keep an advantage on advanced design functions, strong branding, or specific CRM integrations. For structured enterprise needs, Customer Voice (formerly Forms Pro) is the Microsoft evolution.
Is Forms free?
Forms is included in most Microsoft 365 enterprise and education subscriptions. It is also accessible with a personal Microsoft account (consumer). Limits (number of responses, advanced features) depend on the account type.
Are responses confidential?
Forms offers options: nominative responses (identified organisation user), anonymous responses (no name recorded), restriction to the organisation, restriction by public link. GDPR compliance depends on the chosen configuration and purpose. Our trainer addresses best practices.
What profile to follow this course?
Executive assistant, communication officer, trainer, HR, quality officer, manager, project manager, pedagogical profile. No advanced technical skills required.
Our Forms – Get Started sessions are scheduled in Geneva, Lausanne and interactive virtual classroom with a live trainer. The format is short (typically half-day to one day), practice-oriented with creation of several typical forms (internal poll, client survey, pedagogical quiz, event registration) and exploration of Power Automate integration. For organisations engaged in digitising paper forms (HR, quality, events), we offer in-house sessions calibrated on your concrete cases. Material modalities communicated by the education team in advance.
ITTA offers an integrated Microsoft 365 and Power Platform catalogue that allows addressing Forms in its real usage context: response collection on Forms side, automation on Power Automate side, exploitation on SharePoint / Excel / Power BI side, communication on Teams side. This integrated vision helps build complete and durable solutions, rather than isolated forms with no follow-up. Our trainers are professionals active on Microsoft 365 projects in French-speaking Switzerland, able to illustrate best practices with concrete examples of Forms in production. Sessions in Geneva, Lausanne and interactive virtual classroom, in-house and inter-company.
Beyond technical mastery of Forms, response quality largely depends on question quality. A few principles: ask only one idea per question, avoid double negatives, limit total question count (ideally less than 15 for an internal poll, less than 30 for an in-depth survey), start with easy questions, keep sensitive or demographic questions at the end. The course addresses these writing principles to maximise response rate and data quality, rather than only tooling mastery.
Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00
ITTA
Route des jeunes 35
1227 Carouge, Suisse
Monday to Friday, from 8:30 am to 06:00 pm.
