The Service Desk Institute (SDI) is a professional body that sets the global benchmark for service desk and IT support excellence. It provides a range of training, qualifications, and resources to help individuals and organizations improve their service desks.
SDI offers a range of courses and training programs for both service desk analysts and managers. These courses are designed to provide the skills and knowledge necessary to excel in these roles.
If you are looking to improve your service desk or IT support operations, then SDI is the perfect place to start.
FILTER BY
- Domains
- Editors
- Location
- Format
- Level
- Certifying
- Confirmed training
This course is designed to provide service desk and support analysts with the skills to work consistently within industry recognised standards and in-line with the best practices guidelines.
This course provides a thorough understanding of, and qualification in, the core areas of service desk management.
Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00
ITTA
Route des jeunes 35
1227 Carouge, Suisse
Monday to Friday, from 8:30 am to 06:00 pm.
