Learn how to design agents tailored to business needs
With the growing integration of artificial intelligence in professional tools, companies are seeking to personalize the responses and interactions offered to their users. Microsoft 365 Copilot meets this need, and with Copilot Studio, that level of personalization becomes accessible. This training goes beyond standard usage by teaching you how to design your own agents, adapted to your specific business contexts.
The goal is not just to follow a technical process, but to understand how to turn operational needs into relevant digital assistants. This involves mastering declarative agents, which allow you to build interactions based on knowledge, data, or customized rules. You’ll see how these agents can guide users, respond to precise requests, or act based on predefined instructions.
Valuable skills for digital and IT teams
Whether you’re part of a product team, a development unit, or a Microsoft solutions consultant, this course provides concrete tools to enhance your ecosystem. The learning process doesn’t rely on coding but rather on understanding the extension mechanisms offered by Copilot Studio. You’ll learn how to structure effective conversations, inject specific knowledge, and guide the assistant through complex scenarios.
This use-case-oriented approach helps build long-lasting skills. You’ll be able to create real business solutions: automate HR responses, query a CRM, generate summaries from support tools, or assist users with internal workflows.
Design useful and connected agents
One of Copilot Studio’s strengths is its ability to connect to external data sources. With connector actions, you can link your agents to business databases, cloud services, or internal tools. This flexibility enriches the assistant with always up-to-date and relevant information.
At the same time, prompt actions help refine the AI’s response behavior. By crafting clear and targeted instructions, you improve the quality of the generated answers and maintain better control over the assistant’s output. These techniques are essential for ensuring a reliable, consistent, and controlled experience, especially in a professional setting.
A structured and progressive approach
The training is designed to accommodate non-technical profiles while still offering functional depth. It combines theoretical learning, guided demonstrations, and hands-on exercises. Each module delivers practical skills that can be immediately applied within the Microsoft 365 environment.
You will progress step by step, from foundational concepts to publishing a finalized agent. Once the training is complete, you’ll be able to deploy your agents within Microsoft 365 Copilot Chat or other apps in the suite, depending on your goals.
FAQ
Do I need to know how to code to take this course?
No, the training is based on visual tools and a declarative approach. No coding is required.
In which tools can I use the agents I create?
Agents can be used in various Microsoft 365 environments such as Word, Outlook, or Copilot Chat.
Is this training suitable for non-technical profiles?
Yes, it is designed for all professionals who want to personalize the Copilot experience without writing code.
How long does it take to deploy a working agent?
Depending on complexity, a functional agent can be ready in under two hours using Copilot Studio tools.
Can agents be connected to third-party systems?
Yes, with connector actions, you can integrate your agents with business tools, databases, or cloud services.