Microsoft Teams has established itself as the essential collaboration platform in Microsoft 365 environments. This MS-700 training prepares you to become a qualified Teams administrator. You will learn to plan, deploy, and effectively manage this communication tool.
Indeed, Teams management requires specific technical skills. You will discover how to orchestrate the platform’s various features. Security, compliance, and network configuration will be integral parts of your learning. Thus, you will master all available administration tools.
This course covers all essential aspects of Microsoft Teams administration. You will explore lifecycle management for teams and channels. Additionally, you will configure meetings, calls, and Teams telephony. The training also addresses integration with SharePoint, OneDrive, and Exchange.
Module 1: Explore Microsoft Teams
Module 2: Plan and deploy Microsoft Teams
Module 3: Implement lifecycle management and governance for Microsoft Teams
Module 4: Monitor your Microsoft Teams environment
Module 5: Manage external user access
Module 6: Implement security for Microsoft Teams
Module 7: Implement compliance for Microsoft Teams
Module 8: Plan and configure network settings for Microsoft Teams
Module 9: Create and manage team templates
Module 10: Manage collaboration experiences for chats and channels
Module 11: Manage apps for Microsoft Teams
Module 12: Overview of Teams meetings and calls
Module 13: Manage meeting and event experiences
Module 14: Plan for Microsoft Teams Rooms and shared meeting spaces
Module 15: Configure, deploy, and manage Teams devices
Module 16: Plan Teams Phone deployment
Module 17: Configure and deploy Teams Telephony
Module 18: Configure and manage voice users
Module 19: Configure auto attendants and call queues
Module 20: Troubleshoot audio, video, and client issues
The professional world is undergoing a major transformation since the massive adoption of hybrid work. Microsoft Teams has established itself as the reference solution for maintaining distributed team productivity. This platform now centralizes all professional interactions within a single interface. Organizations are seeing a significant improvement in their operational efficiency thanks to this centralization.
The Teams administrator plays a decisive role in the success of this digital transition. They must orchestrate the gradual deployment while supporting the necessary cultural change. Resistance to change often represents the main obstacle during Teams implementation. A methodical approach allows overcoming these hesitations and encouraging natural adoption of the tool.
The quality of the user experience in Teams directly depends on the organization’s network configuration. Audio and video communications require stable and sufficient bandwidth to function properly. The Microsoft Network Planner helps assess your infrastructure’s current capacity. This tool identifies potential bottlenecks even before deploying the platform.
Quality of Service (QoS) prioritizes Teams traffic on your corporate network. This prioritization ensures that video calls don’t experience latency during peak hours. Specific ports and protocols must be properly configured at the firewall level. Poor network configuration invariably leads to frustrating audio and video quality issues.
Call analytics reports provide detailed metrics on communication quality. This data allows quickly identifying users experiencing recurring technical difficulties. The network connectivity dashboard offers a centralized view of your infrastructure’s health.
Microsoft Teams offers extensive customization capabilities to adapt to each company’s specific needs. Custom applications allow integrating your business tools directly into the Teams interface. This integration eliminates the need to juggle between multiple applications throughout the day. Connectors automate the distribution of information from external systems to your channels.
The Teams app store contains thousands of ready-to-use third-party solutions. However, the administrator must finely control which applications can be installed by users. App permission policies protect your organization against potential security risks. You can also customize the store’s appearance to highlight your recommended applications.
Power Automate transforms Teams into a business process automation platform. Workflows automate repetitive tasks and free up time for higher-value activities. For example, you can automate team creation according to predefined templates when new projects arrive.
Without appropriate governance, anarchic team proliferation quickly becomes problematic in large organizations. Users spontaneously create teams for every temporary need without thinking about their future management. This situation generates a cluttered environment where no one can find relevant information anymore.
Automatic group expiration policies elegantly solve this excessive proliferation problem. They require team owners to regularly confirm that their team remains active and necessary. Inactive teams are automatically archived then deleted according to the defined schedule. This approach maintains a clean environment without constant manual administrator intervention.
Standardized naming conventions significantly facilitate team search and identification. They impose a consistent structure including prefixes or suffixes depending on the team type. These conventions also prevent the creation of duplicates that fragment discussions of the same project.
Teams meetings have replaced business travel for many international organizations. Meeting settings precisely control the experience offered to internal and external participants. For example, you can require all participants to activate their camera or restrict screen sharing. These controls ensure the professionalism and security of your virtual exchanges.
Webinars and town halls extend Teams capabilities beyond traditional meetings. These formats support much larger audiences that can reach several thousand participants. Registration and participant tracking features facilitate the organization of large-scale professional events. Teams Premium unlocks advanced features like complete participant experience customization.
How to effectively manage access rights in a large organization?
Using Microsoft Entra security groups significantly simplifies permission management at scale. Rather than assigning rights individually, you assign permissions to groups. Users automatically inherit appropriate rights according to their membership in defined groups.
What strategy should be adopted for Teams data backup?
Microsoft guarantees infrastructure availability but does not offer native data backup. Specialized third-party solutions allow regularly backing up your Teams conversations and files. This additional protection prevents accidental loss of critical data for your organization.
How to effectively train users on Teams?
The most effective approach combines internal champions with available self-training resources. Teams champions are enthusiastic users who support their colleagues daily. Microsoft also offers free training paths adapted to different user profiles.
Can you migrate from Skype for Business to Teams?
Microsoft provides assisted migration tools to facilitate this transition that has become essential. The migration process requires careful planning to minimize impact on users. Temporary coexistence of both platforms allows a gradual and controlled transition.
How to measure the return on investment of Teams?
Microsoft 365 usage reports provide precise metrics on user adoption and engagement. The Microsoft adoption score compares your performance with similar organizations to identify improvement opportunities. These indicators objectively quantify the value brought by the platform to your organization.
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