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Training: MacOS Sonoma – Support Essentials 14

Ref. APP-SON1
Duration:
3
 days
Exam:
Not certifying
Level:
Fundamental

MacOS Sonoma - Support Essentials 14 Training

Become an expert in macOS Sonoma with the “Support Essentials 14” training

The macOS Sonoma – Support Essentials 14 training is designed to equip you with all the necessary skills to efficiently and professionally support macOS Sonoma users. Through a comprehensive three-day program, you will master essential topics such as installation, user account management, network configuration, and system troubleshooting. You will benefit from theoretical courses, practical demonstrations, and hands-on exercises to prepare you for real-world challenges in managing macOS environments.

A complete journey for IT professionals and advanced Mac users

Whether you are a technician, a helpdesk specialist, or an advanced user, this training provides you with valuable skills in macOS system configuration, file and resource management, as well as resolving startup and network issues. By the end of the program, you will be able to efficiently manage system resources, use macOS Recovery, and troubleshoot the most common issues.

Participant profiles

  • Anyone needing to assist, troubleshoot, or optimize macOS Sonoma
  • IT professionals, technicians, support specialists, and avid Mac users

Objectives

  • Install, configure, and update macOS
  • Manage user accounts and ensure data security
  • Optimize file management, storage, and file systems
  • Configure and troubleshoot network settings and services
  • Install, manage, and troubleshoot macOS applications and processes
  • Perform advanced recoveries and resolve system issues

Prerequisites

  • Basic knowledge of macOS and its key features
  • Understanding of basic computing operations and functions
  • Familiarity with the fundamental principles of the macOS user interface

Course content

Module 1: Installation and Configuration

  • Update, upgrade, and reinstall macOS Sonoma
  • Configure and set up macOS on an individual Mac
  • Use the command line interface
  • Utilize macOS Recovery for system recovery

Module 2: User Account Management

  • Manage user accounts and home folders
  • Ensure macOS security and password management

Module 3: Data Management

  • Use hidden items, shortcuts, file archives, metadata, and Spotlight
  • Manage system resources and use Time Machine for backups

Module 4: File Systems and Storage

  • Manage file systems, storage, encryption, and permissions
  • Configure file sharing

Module 5: Applications and Processes

  • Install, manage, and troubleshoot applications
  • Effectively manage and organize documents

Module 6: Network Configuration

  • Manage basic and advanced network settings
  • Troubleshoot network issues

Module 7: Network Services

  • Manage network services and host sharing
  • Configure and manage the personal firewall

Module 8: System Management

  • Manage printers and scanners
  • Troubleshoot peripherals
  • Resolve system startup and operational issues

Documentation

  • Digital course material included

Complementary courses

Additional information

Optimize Your Skills with macOS Sonoma: Installation, Configuration, and Advanced Management

Learning how to install and configure macOS Sonoma is not just about following technical steps. It’s a process that needs to be mastered to ensure smooth and secure performance of your Mac. In this training, we show you how to perform custom installations, update your system without errors, and take advantage of native tools like macOS Recovery to quickly restore your device in case of any issues.

One of the key aspects of this training is to help you understand how to optimize the system right from the installation. You will learn how to choose the right configuration options that suit your needs, secure your data from the start, and integrate diagnostic tools to monitor your Mac’s health on a daily basis.

Secure and Efficiently Manage User Accounts on macOS Sonoma

Managing user accounts on macOS Sonoma goes beyond simply creating profiles. It’s a powerful way to ensure the security and privacy of your data. During this training, you will learn how to set up multiple accounts while ensuring complete isolation of personal data for each user.

The user account management module also focuses on automating certain security tasks, such as using Account Groups for quick and secure access to different applications and files. Optimized password management and the implementation of multi-factor authentication will enhance your protection, which is essential in environments where multiple people use the same Mac, whether professionally or at home.

Manage Your Data Like a Pro with macOS Sonoma

Data management is a key aspect for any macOS Sonoma user, and our training teaches you how to fully utilize the system’s storage and file search tools. Rather than just organizing files and folders, we show you how to centralize your data securely, how to efficiently use Spotlight to find information in seconds, and how to automate backups with Time Machine to ensure you never lose your files.

An often overlooked aspect is the use of shortcuts and metadata to structure your workflow. Through this module, you will discover tips for organizing your documents not only to find them easily but also to improve your daily productivity.

Optimize System Performance with macOS Sonoma: File Systems and Storage

Knowing how to manage file systems in macOS Sonoma is essential to ensuring your Mac runs at its full potential. But that’s not all: in this training, we teach you how to leverage file encryption to secure your sensitive data while ensuring maximum smoothness in file access.

You’ll also learn how to take advantage of the new APFS file system format, which optimizes not only storage but also the performance of your Mac in terms of memory management and read/write speeds. We also cover techniques to better configure file access permissions, ensuring that each user or application only has access to the necessary files, thereby strengthening the system’s overall security.

Applications and Processes: Enhance Your Workflow with macOS Sonoma

Beyond simply installing and managing applications, macOS Sonoma allows you to significantly boost your productivity through advanced process management. This module will teach you how to better organize your documents, set up automated workflows, and identify resource-intensive applications to optimize your Mac’s performance.

You’ll also learn how to troubleshoot applications quickly in case of crashes or slowdowns, and how to manage software updates efficiently to avoid conflicts or compatibility issues. The goal is to enable you to work smoothly, using tools that truly meet your needs.

Master Network Settings with macOS Sonoma

Managing network settings in macOS Sonoma may seem technical, but this training simplifies the process. We will teach you how to set up a secure and efficient network connection, manage multiple networks (Wi-Fi, Ethernet), and quickly resolve connectivity issues.

We’ll also show you how to use macOS’s native tools to monitor network activity and detect potential anomalies, as well as advanced security settings to protect you from attacks and ensure the integrity of your network, both personally and professionally.

Advanced Network Services and Firewall Management in macOS Sonoma

Protecting your Mac and its data from external threats is a major challenge in today’s digital world. In this module, we explore the management of network services and the configuration of the personal firewall in macOS Sonoma. You will learn how to set up specific rules to control inbound and outbound traffic, configure secure file sharing, and maintain optimal protection without compromising connectivity.

By mastering these tools, you will not only ensure the security of your Mac but also the security of the data exchanged on it. This expertise is essential for anyone looking to work confidently in a networked environment.

The macOS Sonoma training provides you with the essential skills for advanced use of your Mac. Whether you are an individual or a professional, mastering these various modules will offer you an optimal, secure, and efficient user experience. By investing in this training, you ensure that you make the most of macOS Sonoma, while improving your productivity and reinforcing the security of your system.

Frequently Asked Questions:

How to Install macOS Sonoma on a Mac?

Installing macOS Sonoma begins with downloading the installation file via the App Store or from Apple’s official website. Once downloaded, follow the on-screen instructions to start the installation. You can also create an installation media on an external drive if you want to perform a clean install. Ensure that your Mac is compatible with macOS Sonoma and that you have enough disk space for the update.

How to Create a New User Account on macOS Sonoma?

To create a new user account, go to “System Preferences,” then select “Users & Groups.” Click on the “+” icon to add a new user, then choose the account type (administrator, standard, etc.). Once created, you can configure the settings for that account to control access to different parts of the system and ensure personal data security.

How to Use Time Machine to Back Up on macOS Sonoma?

Time Machine is an integrated tool in macOS Sonoma that allows you to automatically back up your files to an external drive. To use it, connect an external drive, go to “System Preferences,” then select “Time Machine.” Choose the backup drive and enable Time Machine. Your Mac will now automatically back up your files regularly, providing protection against data loss.

What Is the APFS File System in macOS Sonoma?

APFS (Apple File System) is the default file system used by macOS Sonoma. It is designed to improve performance, especially when using SSDs, by optimizing memory management and read/write speed. It also offers encryption features for enhanced security, as well as advanced snapshot management to quickly restore previous versions of files.

How to Manage Applications on macOS Sonoma?

To manage applications on macOS Sonoma, you can use the Finder to access your applications and organize them by folders. You can also monitor performance through the “Activity Monitor” app to identify resource-heavy software and uninstall those you no longer need by simply dragging them to the trash.

How to Set Up a Wi-Fi Network on macOS Sonoma?

To set up a Wi-Fi network on macOS Sonoma, click on the Wi-Fi icon in the menu bar at the top of the screen, select your network, then enter the password. You can also go to “System Preferences,” then “Network” to manage your network connections. It’s possible to adjust advanced settings, such as IP addressing and DNS, to optimize your connection.

How to Enable the Firewall on macOS Sonoma?

To enable the firewall on macOS Sonoma, go to “System Preferences,” then “Security & Privacy.” Click on the “Firewall” tab and select “Turn On Firewall.” You can then customize the firewall settings to control which applications can receive incoming connections, ensuring increased system security.

Prix de l'inscription
CHF 2'550.-
Inclus dans ce cours
  • Training provided by a domain expert
  • Digital documentation and support materials
  • Achievement badge
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ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00

Contact-us

ITTA
Route des jeunes 35
1227 Carouge, Suisse

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Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

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