Training: Monterey – macOS Support Essentials 12

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Duration:

3

days

Exam:

Optional

Level:

Fundamental

Funding:

Temptraining

ITTA | Trainings | IT Pro | Systems and Networking | Monterey – macOS Support Essentials 12

Description

This 3-day Apple course “macOS Support Essentials 12” is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series course that covers Monterey. Students will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Monterey to setting-up network services like the Content Caching service.

Participant profiles

Anyone who needs to support, troubleshoot, or optimize macOS Monterey
IT professionals, technicians, help desk specialists, and ardent Mac users

Objectives

Quickly troubleshoot macOS Monterey and how to become more efficient with the tools and resources available
Learn macOS Monterey in detail, including how to find additional information
Preparing for Apple Certified Support Professional (ACSP) certification

Prerequisites

macOS familiarity and basic computer navigation skills

Course content

Module 1: Installation and Configuration

Install and Update macOS
Set Up and Configure
Use the Command Line
Use macOS Recovery

Module 2: User Accounts

Manage User Accounts
Manage User Home Folders
Manage Security and Privacy
Manage Password Changes

Module 3: File Systems

Manage File Systems and Storage
Manage FileVault
Manage Permissions and Sharing
Use Hidden Items, Shortcuts, and File Archives

Module 4: Data Management

Manage System Resources
Use Metadata, Spotlight, and Siri
Manage Time Machine

Module 5: Apps and Processes

Install Apps
Manage Files
Manage and Troubleshoot Apps

Module 6: Network Configuration

Manage Basic Network Settings
Manage Advanced Network Settings
Troubleshoot Network Issues

Module 7: Network Services

Manage Network Services
Manage Host Sharing and Personal Firewall

Module 8: System Management

Troubleshoot Peripherals
Manage Printers and Scanners
Troubleshoot Startup and System Issues

Documentation

Digital courseware included

Exam

This course prepares you to the Apple Certified Support Professional (ACSP) exam. If you wish to take this exam, please contact our secretariat who will let you know the cost of the exam and will take care of all the necessary administrative procedures for you.

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.