Scrum Master II is an advanced training program designed for professionals who want to refine their agility skills. This course focuses on the attitudes, tools, and practices that enable effective support for teams, Product Owners, and organizations seeking better performance. Unlike the first-level course, this advanced training emphasizes the maturity of the role and the ability to establish a lasting agile culture.
Over the course of two days, participants gain a thorough understanding of the Scrum Master’s responsibilities. They learn how to support Scrum teams in solving complex problems, foster collaboration, and guide organizations toward continuous improvement. The program explores real-world situations and provides practical tools to strengthen the Servant-leader mindset.
During the two days, students will learn about areas critical to the evolution of a successful Scrum Master such as how Scrum’s principles and values help guide Scrum Masters in their decisions and how they can help change the environment of Scrum teams, creating an environment in which Agility can flourish.
The following topics will be covered:
All participants taking this course will receive a Voucher to take the Professional Scrum Master I exam (PSM I):
The Scrum Master II training is designed for professionals who want to evolve toward a more strategic role. It goes beyond the basic tools and Scrum ceremonies to focus on mindset, coaching, and the overall impact of the Scrum Master within the organization. In a context where companies strive to strengthen their agility, this role becomes essential to support collaboration, transparency, and collective performance.
An experienced Scrum Master does more than facilitate meetings. They act as a true catalyst for change. They help teams overcome obstacles, adapt to complexity, and maintain high-quality standards. The Scrum Master II course provides the mindset and vision needed to excel in these demanding responsibilities.
Beyond practices, the training emphasizes understanding human dynamics within teams. Participants learn how to build lasting trust and promote responsible autonomy. By focusing on team interactions, they develop the ability to foster open communication and collaborative problem-solving. This growth in agile maturity is a key factor in boosting productivity and employee satisfaction.
A Scrum Master II knows how to recognize early signals and intervene appropriately. They rely on advanced coaching and facilitation techniques to guide teams through their development. This people-centered approach transforms collaboration and encourages continuous innovation.
Another essential aspect of the Scrum Master II training focuses on the relationship with the Product Owner. Together, they maintain a clear product vision and maximize the value delivered to users. The course presents practical methods for prioritizing the backlog, tracking delivery progress, and measuring customer satisfaction. This strengthened collaboration ensures that every iteration truly supports the company’s strategic goals.
Participants also learn how to identify relevant performance indicators. Used wisely, these metrics help guide decisions rather than control individuals. They promote a culture of continuous improvement and demonstrate the tangible value of agility in measurable terms.
Scrum Master II goes beyond the team level. The program also explores organizational levers for change. Scrum Masters learn how to positively influence company culture, collaborate with management, and support transformation initiatives. This systemic dimension is crucial for establishing long-term, sustainable agility.
By developing this broader vision, participants become true ambassadors of agility. They help remove structural barriers, improve interdepartmental communication, and strengthen the coherence of agile practices. The training provides concrete tools to address these complex challenges effectively.
In an ever-changing environment, managing uncertainty is an essential skill. Scrum Master II introduces proven approaches to help teams adapt to unexpected situations. Participants learn to adjust priorities, identify critical dependencies, and maintain motivation during turbulent periods. These abilities reinforce team resilience and collective agility.
The ability to handle complexity is a core aspect of the advanced Scrum Master role. Participants learn to read contexts, observe without judgment, and safely experiment with new approaches. This behavioral agility, often overlooked, becomes a major asset in guiding organizational transformation.
Finally, the training offers comprehensive preparation for the Scrum Master II certification exam. Beyond the assessment, it validates an in-depth understanding of the Scrum framework and its consistent application in real-life scenarios. Exercises, discussions, and case studies throughout the course help consolidate knowledge and build confidence before the exam.
Earning the Scrum Master II certification is a globally recognized professional achievement. It demonstrates advanced mastery of Scrum principles and the ability to lead teams toward agile excellence.
What is the benefit of taking the Scrum Master II training?
This course helps develop a strategic vision of the Scrum Master’s role and enhances advanced leadership and facilitation skills.
How long does it take to prepare for the certification?
The two-day training provides all the essential knowledge. Additional self-study can strengthen understanding before taking the exam.
Is Scrum Master II suitable for organizations undergoing agile transformation?
Yes. The training helps guide organizations through their transformation and strengthens the agile maturity of teams.
Does the training include practical exercises?
Yes, several workshops and case studies allow participants to apply the concepts immediately.
What added value does Scrum Master II bring to an already certified professional?
It deepens the Scrum Master’s mindset, strengthens coaching skills, and provides an additional internationally recognized credential.
Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00
ITTA
Route des jeunes 35
1227 Carouge, Suisse
Monday to Friday, from 8:30 am to 06:00 pm.
