The ITIL® 4 Foundation certification presents a complete model for creating, delivering, and continuously improving technological products and services. ITIL® 4 Foundation is suitable for anyone who needs to understand the key concepts of delivering digital and IT services, and who wants to help their organization adopt a new service management culture. This certification is intended for professionals who are starting their ITIL® 4 journey or those who are looking to update their existing ITIL knowledge.
The certification preparatory course will help you understand: how modern digital and IT service organizations function, increasing the speed and efficiency of their entire organization.