Copilot Studio Trainings

Copilot Studio: the Microsoft low-code AI agent platform

Microsoft Copilot Studio (formerly Power Virtual Agents) is the Microsoft low-code platform to design, deploy and govern conversational AI agents (chatbots, copilots) and autonomous agents integrated with Microsoft 365, Dynamics 365 and the Power Platform ecosystem. Launched in 2019 under the name Power Virtual Agents and renamed Copilot Studio in 2024 as part of Microsoft’s global Copilot strategy, the service enables business profiles as well as developers to create agents that respond to users, automate actions, interact with business data (Dataverse, SharePoint, Microsoft Graph), and invoke generative AI models.

Copilot Studio combines two approaches: classic mode (topics and triggers oriented towards guided conversation) and generative AI mode (Generative Actions, Generative Answers, autonomous agents powered by Microsoft Azure OpenAI LLMs). This dual approach covers both simple use cases (FAQ, request qualification) and advanced scenarios (autonomous agents that combine reasoning, search and action). In 2026, Copilot Studio sits at the heart of the Microsoft AI Agents strategy with deep integration to Microsoft 365 Copilot, Teams, Dynamics 365 and Power Automate.

In French-speaking Switzerland, Geneva private banks, Lake Geneva international organisations, telecom operators, university hospitals, cantonal administrations, pharmaceutical industries and large insurers explore Copilot Studio to automate user support, HR self-service, commercial request qualification, internal document access, and more broadly business AI agent creation. ITTA offers the Copilot Studio catalogue covering agent creation (PL-7008), AI Builder (PL-7004) and enterprise AI agent deployment.

Following a recognised Copilot Studio training opens access to highly demanded roles: Copilot Studio developer, AI agent designer, Power Platform consultant, Dynamics 365 consultant, RPA developer, automation engineer, AI consultant, AI business analyst, Microsoft solutions architect. Whether you are preparing the PL-7008 (Create agents in Microsoft Copilot Studio) or PL-7004 (Implement AI models with Power Platform AI Builder) certification, or structuring an enterprise AI agent strategy, our Copilot Studio training in Geneva and Lausanne covers the full path.

The ITTA Copilot Studio catalogue

Create agents in Microsoft Copilot Studio (PL-7008)

Create agents in Microsoft Copilot Studio (PL-7008) is the official Microsoft training to design and deploy Copilot agents. The programme covers Copilot Studio onboarding, topic and trigger creation, use of entities and variables, multi-turn conversation design, Power Automate integration for actions, use of Generative Answers (search in document sources), Generative Actions, publication on Teams, Microsoft 365 or website, and governance best practices (environments, DLP, analytics). Targets Copilot Studio developers, AI business analysts and Power Platform consultants.

Implement AI models with Microsoft Power Platform AI Builder (PL-7004)

Implement AI models with Microsoft Power Platform AI Builder (PL-7004) covers AI Builder, Microsoft’s low-code platform to integrate AI models into Power Platform and Copilot Studio applications. The programme addresses AI Builder prebuilt models (Form processing, Object detection, Text classification, Sentiment analysis, Document automation, Receipt processing), custom models, integration with Power Apps and Power Automate, use in Copilot Studio to enrich agents, and AI model governance. Targets Power Platform and AI consultants industrialising AI in business applications.

Creating and Deploying AI Agents in the Enterprise

Creating and Deploying AI Agents in the Enterprise is the transversal training to structure an enterprise AI agent strategy. The programme covers AI agent use cases in enterprise, opportunity mapping (support, sales, HR, finance, IT), agent architectures (Copilot Studio, Azure AI Foundry, Microsoft 365 Copilot, third-party agents), responsible design (Responsible AI, bias, hallucination), governance (Data Loss Prevention, environments, monitoring), value measurement, and change management. Targets leaders, transformation managers, solutions architects and AI project managers in charge of defining an agent strategy.

Copilot Studio and the publisher ecosystem at ITTA

Copilot Studio fits into a broader Microsoft AI and Power Platform ecosystem. The Microsoft 365 Copilot publisher covers the Copilot experience integrated with Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams), complementary to custom Copilot Studio agents. The Microsoft Power Platform publisher regroups Power Apps, Power Automate, Power BI and Power Pages, inseparable from Copilot Studio in the low-code ecosystem. The Microsoft 365 publisher covers the administration of M365 tenants on which Copilot Studio is deployed. The Azure AI Services publisher is very complementary for advanced agents invoking Azure OpenAI, Azure AI Search or Azure AI Foundry. The no-code development sub-domain regroups Power Platform low-code approaches.

Copilot Studio trends in 2026

Copilot Studio evolves rapidly in 2026 at the heart of the Microsoft AI Agents strategy. Autonomous Agents, announced end of 2024 and progressively deployed in 2025-2026, extend Copilot Studio beyond conversational chatbot toward agents that execute complex workflows with reasoning and autonomy. Microsoft 365 Copilot Agents integration allows Copilot Studio to publish its agents directly into Microsoft 365 Copilot, Teams and SharePoint. Generative Answers and Generative Actions are enriched. Copilot Studio consumption costs (consumed Messages, Copilot Studio licences) remain a focus area for IT leadership, with refining pricing models. Our pedagogical content regularly integrates these evolutions to remain aligned with current practices.

Copilot Studio training in Geneva, Lausanne and online

All our Copilot Studio courses are available on-site in our Geneva and Lausanne centres, as well as in interactive virtual classroom with a certified Copilot Studio consultant live. Our sessions are organised in 5-week cycles. Each session includes hands-on labs on dedicated Copilot Studio tenant, agents to design end-to-end (topics, generative answers, generative actions, Teams integration), AI Builder models to create, and concrete cases inspired by real projects (user support, HR self-service, commercial qualification, document access). Customised corporate training is also possible at your premises, in Geneva, Lausanne, Vaud and across French-speaking Switzerland, with a programme adapted to your stack (Microsoft 365, Dynamics 365, Power Platform, Azure AI Services).

Why train on Copilot Studio at ITTA

ITTA offers a training catalogue. Our Copilot Studio trainers are Power Platform, Microsoft 365 and AI consultants certified Microsoft (Microsoft Certified: Power Platform Developer Associate, Power Platform Solution Architect Expert, M365 Enterprise Administrator) active with Swiss and international clients, covering Copilot Studio agent design, Power Automate and AI Builder integration, deployment on Teams and Microsoft 365, Power Platform governance and adoption support. The Copilot Studio catalogue regroups Create agents PL-7008, AI Builder PL-7004 and Creating and Deploying AI Agents in the Enterprise training. Our pedagogical team supports you in choosing the right path, identifying prerequisites (Microsoft 365, Power Platform) and identifying funding solutions adapted to your professional situation.

Our pedagogical approach favours learning by doing, with agents to design from the first hours, topics to structure, Power Automate integrations to orchestrate, Generative Answers to wire to document sources, and concrete cases inspired by real projects. Each session combines training time, applied exercises and exchanges with the trainer, allowing each participant to progress at their own pace and leave with skills directly usable in their professional context.

Our training is aimed at varied audiences: Copilot Studio developers, AI business analysts, Power Platform consultants, Dynamics 365 consultants, RPA developers, automation engineers, AI consultants, Microsoft solutions architects, Microsoft-specialised IT services teams, IT and business teams managing AI agent projects. Our pedagogical team adapts the content to the participants’ context.

Featured courses in this catalogue

Here is a selection of reference training courses in this catalogue, accessible directly:

• Create agents in Microsoft Copilot Studio (PL-7008)
• Implement AI models with Microsoft Power Platform AI Builder (PL-7004)
• Creating and Deploying AI Agents in the Enterprise

FAQ

Which Copilot Studio course to choose to start?

For technical profiles wishing to master Copilot Studio, the Create agents in Microsoft Copilot Studio (PL-7008) training is the natural entry and prepares for the Microsoft certification. For Power Platform profiles wishing to integrate AI Builder into their applications, PL-7004 is the target. For decision-making profiles structuring an AI agent strategy, Creating and Deploying AI Agents in the Enterprise is the transversal target. Our pedagogical team guides you based on your role.

Does Copilot Studio replace Power Virtual Agents?

Yes. Copilot Studio is the new name for Power Virtual Agents, following Microsoft’s unified Copilot strategy announced in 2024. All historical Power Virtual Agents capabilities are preserved and enriched by generative AI capabilities (Generative Answers, Generative Actions, Autonomous Agents). Our training covers the evolution and migration best practices from Power Virtual Agents chatbots to Copilot Studio agents.

What is the link between Copilot Studio and Microsoft 365 Copilot?

Microsoft 365 Copilot is the Copilot experience integrated with Word, Excel, PowerPoint, Outlook and Teams. Copilot Studio is the platform to design custom agents that can be published in Microsoft 365 Copilot (Microsoft 365 Copilot Agents), Teams or elsewhere. Both are complementary: Microsoft 365 Copilot covers generic uses, Copilot Studio custom business agents.

Are your Copilot Studio courses available for companies?

Yes, the entire Copilot Studio catalogue is available in-house, in Geneva, Lausanne and in virtual classroom, with a programme adapted to your stack (Microsoft 365, Dynamics 365, Power Platform, Azure AI Services) and your business use cases (support, HR, sales, IT, documentation). Our team builds the specifications with you and organises sessions according to your calendar.