La formation ITIL® 5 Foundation Bridge vous permet de passer d’ITIL® 4 à ITIL® Version 5 en une seule journée. Conçue pour les professionnels déjà certifiés ITIL® 4, cette formation se concentre exclusivement sur les nouveautés et les évolutions clés introduites dans ITIL® Version 5, sans revisiter les acquis du Foundation complet.
En une journée intensive, vous maîtrisez les concepts actualisés du Digital Product and Service Management, le nouveau ITIL Value System, la gouvernance digitale et l’intégration de l’intelligence artificielle dans le cadre ITIL®. Vous découvrez comment ITIL® Version 5 s’articule avec DevOps et PRINCE2® pour une gestion moderne des produits et services numériques.
À l’issue de cette formation, vous passez l’examen officiel PeopleCert (20 questions QCM, 30 minutes) et obtenez la certification ITIL® Foundation (Version 5). Cette certification vous ouvre l’accès à l’ensemble des modules avancés du parcours ITIL® Version 5.
Attention : Actuellement le cours et la certification sont disponibles uniquement en anglais.
Module 1: Key Concepts of Digital Product and Service Management
Module 2: Service Relationships
Module 3: The ITIL Value System (ITIL VS)
Module 4: Governance
Module 5: ITIL Guiding Principles
Module 6: Value Chain, Lifecycle Activities and ITIL Management Practices
Module 7: Value Streams: Mapping and Management
Module 8: Continual Improvement
Module 9: The Four Dimensions of Product and Service Management and AI
Module 10: ITIL and Other Frameworks Integration
The ITIL® Foundation Bridge (Version 5) is an official transition module designed by PeopleCert for professionals already holding an ITIL® 4 certification. Unlike the full three-day ITIL® 5 Foundation training, the Bridge focuses exclusively on the updates and enhancements introduced in ITIL® Version 5. In just one day, you absorb the key changes without revisiting concepts you have already mastered.
The Bridge exam consists of 20 multiple-choice questions to be completed in 30 minutes, with a minimum passing score of 65%. Upon passing, you earn the ITIL® Foundation (Version 5) certification, identical to the one awarded after the full three-day training. This certification is your gateway to all advanced modules in the ITIL® Version 5 pathway.
The choice between the one-day Bridge and the three-day ITIL® 5 Foundation training depends on your profile. If you already hold an ITIL® 4 Foundation certification (or a higher-level ITIL® 4 credential), the Bridge is the fastest and most cost-effective route to get up to date. You save two training days while earning exactly the same certification.
However, if you have no prior ITIL® certification, or if you wish to consolidate your fundamentals with the complete programme, the three-day ITIL® Version 5 – Foundation training (ITIL5-01) remains the recommended choice. Both pathways lead to the same globally recognized certification.
ITIL® Version 5 marks a significant evolution of the framework. It now integrates Digital Product and Service Management, with an approach centred on the complete lifecycle of digital products and services. Artificial intelligence takes centre stage, with a new module dedicated to ITIL AI Governance that prepares you to oversee AI usage within your organizations.
The Value System also evolves, with stronger integration between governance and operational capability. Service relationships are enriched with three collaboration levels (Basic, Cooperative, and Collaborative), and Value Stream Mapping becomes a strategic tool for optimizing value creation. Finally, integration with DevOps and PRINCE2® is formalized, reflecting the reality of modern IT environments.
At ITTA, the ITIL® 5 Foundation Bridge training is delivered by certified trainers active in IT service management. In small groups of 12 participants maximum, you benefit from personalized guidance and practical exchanges with the trainer and your peers. The training includes the official PeopleCert exam registration, accredited courseware, and structured exam preparation.
Available in person in Geneva and Lausanne, as well as in virtual classroom format, this training adapts to your schedule. Temptraining funding is eligible under certain conditions, which can significantly reduce your investment.
The Bridge exam is shorter than the full Foundation exam (20 questions instead of 40, 30 minutes instead of 60), but it requires a solid understanding of the specific changes in ITIL® Version 5. Focus your preparation on the new concepts: Digital Product and Service Management, ITIL AI Governance, the three types of service relationships, and Value Stream Mapping. The one-day training covers the entire official syllabus and methodically prepares you for each question type.
What is the difference between the Bridge and the full ITIL® 5 Foundation training?
The Bridge lasts 1 day and covers only the changes between ITIL® 4 and ITIL® 5. The full training lasts 3 days and covers the entire Foundation programme. Both lead to the same ITIL® Foundation (Version 5) certification.
Can I take the Bridge if I hold a higher-level ITIL® 4 certification?
Yes, the Bridge is open to holders of any ITIL® 4 certification, except Cloud and Sustainability modules.
Is the exam available in French?
Currently, the ITIL® Foundation Bridge exam is available in English only. PeopleCert plans to add other languages at a later date.
How long is the certification valid?
The ITIL® Foundation (Version 5) certification is valid for three years. Renewal is done through the PeopleCert CPD programme or by passing another ITIL® suite exam.
Does the Bridge give access to advanced ITIL® Version 5 modules?
Yes, the certification earned through the Bridge is strictly identical to the full training certification. It serves as the prerequisite for all advanced modules: Practice Manager, Managing Professional, and Strategic Leader.
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