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Training: Knowledge Management

Ref. KNOWLEDGE
Duration:
3
 jours
Exam:
Not certifying
Level:
Fondamental

Knowledge Management Training

Application, sharing, and capitalization of knowledge have become strategic drivers for modern organizations. The Knowledge Management training supports companies in structuring, leveraging, and enhancing their expertise. It provides a concrete response to today’s challenges related to innovation, quality, and competitiveness.

A lever to improve performance

In a complex economic environment, companies must avoid the loss of expertise and unnecessary redundancies. The Knowledge Management approach helps transform individual knowledge into collective resources that drive growth. This training offers practical methods to identify, organize, and share knowledge effectively. It promotes better use of existing know-how and directly supports productive activities.

Participant Profiles

  • KM project managers
  • HR and training managers
  • Quality managers
  • Business process managers
  • The actors of change, continuous improvement and quality

Objectives

  • Master operational methods and tools, identification, characterization, provision, structuring, development of skills, knowledge
  • Define and Implement a knowledge management approach
  • Appreciate the introduction of new technologies

Prerequisites

  • No prerequisites

Course Content

Module 1: Identifying, defining the issues, objectives that will contribute to business performance
Module 2: Knowledge Mapping for the characterization of intangible and tangible components
Module 3: Define a dynamic Knowledge Management plan
Module 4: Setting capture supports and sharing elements
Module 5  Construction of the repository of know-how and a common language
Module 6: Skills reference definition and monitoring
Module 7: Communinity management of resources and expertise
Module 8: Interoperability with information systems

Documentation

  • Training materials included.

Lab / Exercises

This course offers:

  • Practical exercises
  • Group Restitution
  • Case Scenarios

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.

Additional Information

Knowledge Management as a driver of transformation

Knowledge Management is no longer optional but a strategic lever for organizations. In a world marked by complexity and rapid change, the ability to effectively leverage information has become a decisive factor. Successful companies do not simply accumulate data, they transform knowledge into genuine collective capital. This approach strengthens competitiveness, fosters innovation, and improves project management.

Knowledge capitalization to reduce losses

Every company holds unique intangible assets. However, this capital quickly erodes when employees leave or when technology changes. Knowledge Management provides a structured response by organizing the collection, formalization, and transfer of critical knowledge. It is not just about storing documents but about capturing experiences, drawing lessons from them, and making them accessible to teams. This approach prevents the repetition of past mistakes and supports the rapid upskilling of new employees.

An essential support for project management

Modern project management requires a smooth flow of information. Knowledge Management complements traditional project control methods by providing a shared and up-to-date view of knowledge. When a project is launched, having a common reference framework significantly reduces adaptation time. Decisions are made faster, coordination is improved, and results are more reliable. This connection between knowledge and project execution directly enhances operational performance.

Building a collaborative culture

Beyond processes, Knowledge Management relies on human dynamics. The creation of communities of practice illustrates this dimension perfectly. These groups encourage regular exchanges between peers and the sharing of concrete experiences. By fostering such networks, organizations stimulate collaboration and promote continuous learning. Employees become active contributors to knowledge transfer, reinforcing both engagement and internal cohesion.

The role of digital tools

Information systems play a central role in deploying Knowledge Management. Collaborative tools, document management platforms, and competency management solutions all facilitate knowledge sharing and accessibility. Interoperability between these solutions ensures that data flows without losing value. Properly integrated, these tools support digital transformation and help align knowledge with the strategic needs of the organization.

From individual knowledge to collective intelligence

The value of Knowledge Management lies in its ability to transform individual knowledge into collective intelligence. Each experience and each expertise becomes a resource available to the entire organization. This process boosts innovation by enabling teams to build on existing knowledge. It also speeds up problem-solving thanks to quick access to proven solutions. This shift from isolated knowledge to shared knowledge is a major asset in facing today’s challenges.

A tool for sustainability and adaptation

Companies face rapid transformations, whether technological changes, regulatory shifts, or workforce turnover. Knowledge Management provides a sustainable response to these challenges by securing intangible assets. It ensures business continuity and strengthens adaptability. Organizations that master this approach are better prepared to anticipate disruptions and seize new opportunities.

FAQ

Why has Knowledge Management become essential?
Because it helps preserve and leverage company knowledge, improve performance, and support innovation.

What are the concrete benefits for project management?
Faster access to information, better team coordination, and fewer recurring mistakes.

Which tools are used for Knowledge Management?
Collaborative platforms, document repositories, competency management systems, and knowledge capitalization tools.

Who can benefit from this approach?
Project managers, quality managers, HR professionals, and anyone involved in knowledge transfer.

Is Knowledge Management only relevant for large companies?
No, it is equally valuable for SMEs that want to structure their knowledge and strengthen competitiveness.

Prix de l'inscription
CHF 2'100.-
Inclus dans ce cours
  • Training provided by an industry expert
  • Digital documentation and materials
  • Achievement Badge
Mois actuel

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Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00

Contact-us

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Make a request

Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

Your request