Training: Outlook – Fundamentals

Ref. MOO-11
Not certifying


This half-day course is designed for users with little or no knowledge of Microsoft Outlook who wish to learn how to use its main features.

Participant profiles

  • New or inexperienced Microsoft Outlook users


  • Navigate in Outlook and manage the main options
  • Create and manage messages
  • Work with the calendar
  • Manage contacts


  • No prerequisites

Course content

Module 1: Environment and configuration

  • Outlook’s interface
  • Navigating in Outlook
  • Managing absences
  • Customizing the message list display
  • Creating new folders
  • Managing printing options

Module 2: Using the mailbox

  • Creating, sending, answering, and transferring a message
  • Defining a message’s importance
  • Defining and marking the options for tracking a message
  • Marking messages as read or unread
  • Working with the conversation display and its history
  • Adding a signature
  • Working with categories
  • Creating and managing rules and alerts
  • Spell check
  • Recognizing spam
  • Checking the mailbox’ size

Module 3: The Calendar

  • Customizing the calendar display
  • Creating an appointment, a meeting
  • Inviting participants
  • Accepting/refusing an invitation

Module 4: Managing contacts

  • Creating/Deleting a contact
  • Creating and modifying a group of contacts
  • Managing the contact display
  • Editing a business card linked to a contact
  • Searching tools


  • Digital courseware included

Lab / Exercises

  • Practice exercises will be given at the end of each module

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.

Additional information

  • As we care about the quality of our training, ITTA offers you an online skills assessment test before and after your course so that you can evaluate your progress
Prix de l'inscription
CHF 375.-
Inclus dans ce cours
  • An online skills assessment test before and after your course so that you can evaluate your progress

lun03apr09:00lun12:00Genève, Route des Jeunes 33B, 1227 Carouge Etiquettes de sessionMOO-11

lun03apr09:00lun12:00VirtuelVirtual Etiquettes de sessionMOO-11

lun22may09:00lun12:00Lausanne, Avenue Mon repos 24, 1005 Lausanne Etiquettes de sessionMOO-11

lun22may09:00lun12:00VirtuelVirtual Etiquettes de sessionMOO-11

Horaires d’ouverture

Du lundi au vendredi, de 8:30 à 18:00.


Votre demande

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

Your request