Training: Outlook – Advanced

Ref. MOO-21
Not certifying


This training is designed to help you explore and fully leverage the advanced features of Outlook, one of the most popular email and information management software. Whether you are a regular Outlook user or looking to deepen your knowledge, this training will provide you with the knowledge and skills necessary to optimize your productivity and efficiency in using this powerful software.

Participant profiles

  • Users who work in teams and want to take advantage of the advanced options in Outlook


  • Create and manage mailboxes
  • Manage advanced email options
  • Manage advanced calendar and task options
  • Manage advanced contact options


Course content

Module 1: Creating and managing mailboxes

  • Creating an email account
  • Managing archiving
  • Monitoring indicators and quick actions
  • Managing absences according to the recipient
  • Using the delegation and its options
  • Customizing the ribbon and the Quick Access toolbar

Module 2: Advanced email options

  • Performing advanced searches using all types of criteria
  • Using search folders
  • Creating one or more signatures with or without logo
  • Using the junk mail options
  • Deleting mail according to specific criteria
  • Creating and using templates
  • Sending small images
  • Scheduling/delaying sending an email

Module 3: Calendar and Tasks

  • Managing advanced calendar display options
  • Sharing a calendar
  • Creating an additional calendar
  • Creating and managing appointments with periodicity
  • Defining event’s properties (repetitions, reminders, importance, confidentiality, categories, contacts)
  • Creating a Teams meeting
  • Marking an item as private
  • Managing tasks (track actions to be done, assign tasks to others)
  • Managing calendar printing options

Module 4: Contacts

  • Creating a distribution list
  • Importing/exporting contacts to and from a CSV file
  • Understanding field mapping
  • Using manual mapping


  • Digital course material included

Lab / Exercises

  • Practice exercises will be given at the end of each module

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.

Additional information

  • As we care about the quality of our training, ITTA offers you an online skills assessment test before and after your course so that you can evaluate your progress
  • Explore all our Microsoft Office courses by clicking here
Prix de l'inscription
CHF 375.-
Inclus dans ce cours
  • Evaluation of your level before and after the training
  • Training provided by a certified trainer
  • Documentation in digital format
  • Achievement Badge

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