Training: Outlook – Fundamentals

Ref. MOO-11

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Duration:

0.5

day

Exam:

Not certifying

Level:

Fundamental

Funding:

Temptraining

ITTA | Trainings | Office Automation | Messaging and Organization | Outlook – Fundamentals

Description

This half-day course is designed for users with little or no knowledge of Microsoft Outlook who wish to learn how to use its main features.

Participant profiles

New or inexperienced Microsoft Outlook users

Objectives

Navigate in Outlook and manage the main options
Create and manage messages
Work with the calendar
Manage contacts

Prerequisites

No prerequisites

Course content

Module 1: Environment and configuration

Outlook’s interface
Navigating in Outlook
Managing absences
Customizing the message list display
Creating new folders
Managing printing options

Module 2: Using the mailbox

Creating, sending, answering, and transferring a message
Defining a message’s importance
Defining and marking the options for tracking a message
Marking messages as read or unread
Working with the conversation display and its history
Adding a signature
Working with categories
Creating and managing rules and alerts
Spell check
Recognizing spam
Checking the mailbox’ size

Module 3: The Calendar

Customizing the calendar display
Creating an appointment, a meeting
Inviting participants
Accepting/refusing an invitation

Module 4: Managing contacts

Creating/Deleting a contact
Creating and modifying a group of contacts
Managing the contact display
Editing a business card linked to a contact
Searching tools

Documentation

Digital courseware included

Lab / Exercises

Practice exercises will be given at the end of each module

Complementary courses

Outlook – Advanced Mastering Software’s options | MOO-21

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.

Additional information

As we care about the quality of our training, ITTA offers you an online skills assessment test before and after your course so that you can evaluate your progress