Training: Outlook – Fundamentals

Ref. MOO-11
Not certifying


This course is specifically designed for individuals who have little to no prior experience with Microsoft Outlook and aim to gain proficiency in utilizing its primary features. This training provides a solid foundation and practical guidance to navigate and harness the power of this popular email and personal information management application.

Participant profiles

  • New or inexperienced Microsoft Outlook users


  • Navigate in Outlook and manage the main options
  • Create and manage messages
  • Work with the calendar
  • Manage contacts


  • No prerequisites

Course content

Module 1: Environment and configuration

  • Outlook’s interface
  • Navigating in Outlook
  • Managing absences
  • Customizing the message list display
  • Creating new folders
  • Managing printing options

Module 2: Using the mailbox

  • Creating, sending, answering, and transferring a message
  • Defining a message’s importance
  • Defining and marking the options for tracking a message
  • Marking messages as read or unread
  • Working with the conversation display and its history
  • Adding a signature
  • Working with categories
  • Creating and managing rules and alerts
  • Spell check
  • Recognizing spam
  • Checking the mailbox’ size

Module 3: The Calendar

  • Customizing the calendar display
  • Creating an appointment, a meeting
  • Inviting participants
  • Accepting/refusing an invitation

Module 4: Managing contacts

  • Creating/Deleting a contact
  • Creating and modifying a group of contacts
  • Managing the contact display
  • Editing a business card linked to a contact
  • Searching tools


  • Digital course material included

Lab / Exercises

  • Practice exercises will be given at the end of each module

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.

Additional information

  • As we care about the quality of our training, ITTA offers you an online skills assessment test before and after your course so that you can evaluate your progress
  • Explore all our Microsoft Office courses by clicking here
Prix de l'inscription
CHF 375.-
Inclus dans ce cours
  • Evaluation of your level before and after the training
  • Training provided by a certified trainer
  • Documentation in digital format
  • Achievement Badge

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Horaires d’ouverture

Du lundi au vendredi, de 8:30 à 18:00.


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Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

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