Training: ICDL BASE – Online Essentials – BM2

Web Browsing Concepts

Module 1: Key Concepts

• Understand the terms: Internet, World Wide
• Web (WWW), Uniform Resource Locator (URL), hyperlink
• Understand the structure of a web address. Identify common types of domains like: geographical, organisation (.org, .edu, .com, .gov)
• Define the term web browser. Identify common web browsers
• Outline different internet activities like: information searching, shopping, learning, publishing, banking, government services, entertainment, communication

Module 2: Security and Safety

• Recognise ways to protect yourself when online: purchase from secure reputable websites, avoid unnecessary disclosure of personal and financial information, log off from websites
• Define the term encryption
• Identify a secure website: https, lock symbol
• Define the term digital certificate
• Recognise options for controlling Internet use like: supervision, web browsing restrictions, download restrictions

Web Browsing

Module 1: Using the Web Browser

• Open, close a web browsing application
• Enter a URL in the address bar and go to the URL
• Refresh a web page, stop a web page downloading
• Activate a hyperlink
• Open a web page in a new tab, new window
• Open, close tabs, windows. Switch between tabs, windows
• Navigate between pages: backwards, forwards, home page
• Show previously visited URLs using history
• Complete, submit, reset a webbased form
• Use a web tool to translate a web page, text

Module 2: Tools and Settings

• Set the web browser home page
• Understand the term pop-up. Allow, block popups
• Understand the term cookie. Allow, block cookies
• Use available help functions
• Display, hide built-in toolbars. Restore, minimise the ribbon
• Delete history, temporary internet files, saved form data
• Add, delete a bookmark/favourite
• Show bookmarks/favourites
• Create, delete a bookmarks/favourites folder. Add web pages to a bookmarks/favourites folder

Module 3: Bookmarks

• Add, delete a bookmark/favourite
• Show bookmarks/favourites
• Create, delete a bookmarks/favourites folder. Add web pages to a bookmarks/favourites folder

Module 4: Web Outputs

• Download, save files to a location
• Copy text, image, URL to another location like: document, e-mail
• Preview, print a web page, selection from a web page using available printing options

Web-Based Information

Module 1: Search

• Define the term search engine and name some common search engines
• Carry out a search using a keyword, phrase
• Refine a search using advanced search features like: exact phrase, date, language, media type
• Search a web-based encyclopaedia, dictionary

Module 2: Critical Evaluation

• Understand the importance of critically evaluating online information. Understand the purpose of different sites like: information, entertainment, opinion, sales
• Outline factors that determine the credibility of a website like: author, referencing, up-to-date content
• Recognise the appropriateness of online information for a particular audience

Module 3: Copyright, Data Protection

• Define the terms copyright, intellectual property. Recognise the need to acknowledge sources and/or seek permission as appropriate
• Recognise the main data protection rights and obligations in your country

Communication Concepts

Module 1: Online Communities

• Understand the concept of an online (virtual) community. Identify examples like: social networking websites, Internet forums, web conferencing, chat, online computer games
• Outline ways that users can publish and share content online: blogs, microblogs, podcasts, images, audio and video clips
• Recognise ways to protect yourself when using online communities: apply appropriate privacy settings, restrict available personal information, use private messaging when appropriate, disable location information,
• block/report unknown users

Module 2: Communication Tools

• Define the term instant messaging (IM)
• Define the terms short message service (SMS), multimedia message service (MMS)
• Define the term Voice over Internet Protocol (VoIP)
• Recognise good practice when using electronic communication: be accurate and brief, use clear subject headings, do not inappropriately disclose personal details, do not circulate inappropriate content, spell check content

Module 3: E-mail Concepts

• Define the term e-mail and outline its main uses
• Identify the structure of an e-mail address
• Be aware of possible problems when sending file attachments like: file size limits, file type restrictions
• Outline the difference between the To, Copy (Cc), Blind copy (Bcc) fields and recognise their appropriate use
• Be aware of the possibility of receiving fraudulent and unsolicited e-mail. Be aware of the possibility of an e-mail infecting the computer
• Define the term phishing

Using E-mail

Module 1: Sending E-mail

• Access an e-mail account
• Outline the main purpose of standard e-mail folders: Inbox, Outbox, Sent, Deleted/Trash Items, Draft, Spam/Junk
• Create an e-mail
• Enter one or more e-mail addresses, distribution list in the To, Copy (Cc), Blind copy (Bcc) fields
• Enter an appropriate title in the subject field and enter, paste text into the body of an e-mail
• Add, remove a file attachment
• Send an e-mail with, without priority

Module 2: Receiving E-mail

• Open, close an e-mail
• Use the reply, reply to all function, and identify when these should be used
• Forward an e-mail
• Open, save a file attachment to a location
• Preview, print a message using available print- ing options

Module 3: Tools and Settings

• Use available help functions
• Display, hide built-in toolbars. Restore, minimise the ribbon
• Create and insert a text e-mail signature
• Turn on, turn off an automatic out of office reply
• Recognise e-mail status as read, unread. Mark an e-mail as read, unread. Flag, unflag an e-mail
• Create, delete, update a contact, distribution list/mailing list

Module 4: Organising E-mails

• Add, remove message inbox headings like: sender, subject, date received
• Search for an e-mail by sender, subject, e-mail content
• Sort e-mails by name, by date, by size
• Create, delete an e-mail folder/label. Move e-mails to an email folder/label
• Delete an e-mail. Restore a deleted e-mail
• Empty the e-mail bin/deleted items/trash folder
• Move a message to, remove a message from a junk folder

Module 5: Using Calendars

• Create, cancel, update a meeting in a calendar
• Add invitees, resources to a meeting in a calendar. Remove invitees, resources from a meeting in a calendar
• Accept, decline an invitation