Training: ICDL STANDARD – Online Collaboration – SM3

Collaboration Concepts

Module 1: Key Concepts

• Recognise that ICT (Information and Communication Technology) can support and promote online collaboration
• Identify the main types of services supporting online collaboration like cloud computing, mobile technology. Identify the main types of tools supporting online collaboration like: common productivity applications, social media, online calendars, online meetings, online learning environments
• Identify key characteristics of online collaborative tools like multiple users, real time, global reach, concurrent access
• Outline the benefits of using online collaborative tools like: shared files and calendars, reduced travel expense, ease of communication, enhanced teamwork, global access
• Be aware of the risks associated with using online collaborative tools like: unauthorized access to shared files, insufficient management of version control, malware threats, identity/data theft, service interruptions
• Recognize the importance of intellectual property rights and the appropriate use of content when using online collaborative tools

Module 2: Cloud Computing

• Understand ways in which cloud computing facilitates online and mobile collaboration like: storage of shared documents and files, access to a range of online applications and tools
• Outline the benefits of cloud computing for users like reduced costs, enhanced mobility, scalability, automatic updates
• Outline the risks of cloud computing like: dependence on provider, data protection and control, potential loss of privacy

Preparation for Online Collaboration

Module 1: Common Setup Features

• Understand that additional applications, plug-ins may need to be installed to use certain online collaborative tools
• Identify common equipment used to support online collaboration like webcam, microphone, speakers
• Recognize that firewall restrictions may cause access issues for users of a collaborative tool

Module 2: Setup

• Download software to support online collaborative tools like: VOIP, IM, document sharing
• Register and/or set up a user account for a collaborative tool. Deactivate, delete/close a user account

Using Online Collaborative Tools

Module 1: Online Storage and Productivity Applications

• Understand the concept of online storage solutions and identify common examples
• Identify the limitations of online storage like size limit, time limit, sharing restrictions
• Upload, download, delete online files, folders
• Understand that common productivity applications can be accessed via the web. Identify common examples of web-based productivity applications like: word processing, spreadsheets, presentations
• Identify features of web-based productivity applications: allows files to be updated by multiple users in real-time, allows files to be shared
• Create, edit and save files online
• Share, unshare a file, folder to allow other users to view, edit, own a file, folder
• View, restore previous versions of a file

Module 2: Online Calendars

• Share a calendar. Grant permission to view, edit a shared calendar
• Show, hide shared calendars
• Use a shared calendar to create an event, recurring event
• Set a reminder for an event
• Invite, uninvite people, resources to an event. Accept, decline an invitation
• Edit, cancel an existing event

Module 3: Social Media

• Identify social media tools that support online collaboration like: social networks, wikis, forums and groups, blogs, micro blogs, content communities
• Set up, modify available permissions/privacy options like: read access, write access, user invites
• Find, connect to social media users, groups. Remove connections
• Use a social media tool to post a comment, link
• Use a social media tool to reply to, forward a comment
• Use a social media tool to upload content like images, videos, documents
• Remove posts from social media. Be aware that permanently deleting posts and photos may be difficult
• Use a wiki to add to or update a specific topic

Module 4: Online meetings

• Open, close online meeting application. Create a meeting: time, date, topic. Cancel the meeting
• Invite, uninvite participants, set access rights
• Start, end a meeting
• Share, unshare desktop, files in an online meeting
• Use available chat features in an online meeting
• Use video, audio features in an online meeting

Module 5: Online Learning Environments

• Understand the concept of an online learning environment. Identify online learning environments like: Virtual Learning Environments (VLEs) and Learning Management Systems (LMS)
• Understand the features, functions available within an online learning environment like: calendar, noticeboard, chat, assessment records
• Access a course in an online learning environment
• Upload, download a file in an online learning environment
• Use a course activity like quiz, forum

Mobile Collaboration

Module 1: Key Concepts

• Identify types of mobile devices like smartphone, tablet
• Understand that mobile devices use an operating system. Identify common operating systems for mobile devices
• Understand the term Bluetooth and its use
• Understand internet connection options available for mobile devices: wireless (WLAN), mobile internet (3G, 4G). Understand associated features of these options like speed, cost, availability
• Understand key security considerations for mobile devices like: use a PIN, backup content, turn wireless/Bluetooth on/off

Module 2: Using Mobile Devices

• Connect to the Internet securely using wireless, mobile technology
• Search the web
• Send, receive e-mail
• Add, edit, remove a calendar event
• Share pictures, videos using options like: e-mail, messaging, social media, Bluetooth

Module 3: Applications

• Identify common applications like news, social media, productivity, maps, games, eBooks
• Understand that applications are obtained from application stores. Identify common application stores for mobile devices
• Search for a mobile device application in an application store. Recognize that there may be purchase, usage costs associated with an application
• Install, uninstall an application on a mobile device
• Update applications on a mobile device
• Use an application on a mobile device like: voice or video communication, social media, map

Module 4: Synchronization

• Understand the purpose of synchronizing content
• Set up synchronization settings
• Synchronize mobile devices with mail, calendar, other devices