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Training: Mastering the signs of non-verbal communication

Ref. COM-NONV
Duration:
0.5
 jour
Exam:
Non certifiant
Level:
Fondamental

Mastering the Signs of Non-verbal Communication Training

The non-verbal communication training teaches you to read body language signs and adjust your own posture to better convince. In one intensive half day, you discover the basics of kinesics, facial expressions, postures, gestures and distances. A highly valued skill in management, sales, negotiation and all relationship professions.

Read between the lines and get your messages across with more impact

On the ground in Geneva or Lausanne, knowing how to decode body language transforms the quality of any professional relationship. This course focuses on hands on cases: detect an objection before it is verbalized, adjust your posture in meetings, read disagreement or agreement signs.

Participant Profiles

  • Anyone curious about how they communicate with others
  • Anyone in need / wishing to improve their communication skills

Objectives

  • Identify and interpret non-verbal communication signs
  • Read body language: postures, gestures, facial expressions
  • Adjust your own non-verbal communication for more impact
  • Detect inconsistencies between verbal and non-verbal
  • Improve your posture in meetings, negotiations and interviews

Prerequisites

  • No prerequisites

Course Content

  • Non-verbal communication
    • The importance of non-verbal communication and paralangulation
    • Proxemia, parasitic gestures and eye movements
  • Questioning
    • Searching for basic information
    • Re-launching the dialogue
    • Putting it into practice

Documentation

  • Digital courseware included

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.

Additional Information

The context that makes this training relevant

A large part of interpersonal communication goes through non-verbal: posture, gestures, gaze, facial expressions, distance. Yet few profiles are trained to decode it or use it. This non-verbal communication course gives you the keys in one intensive half day.

The basics of kinesics: postures, gestures, expressions

This course details the fundamentals of kinesics, the science of body language. You learn to identify open and closed postures, barrier gestures, facial micro-expressions that reveal a real emotion.

Decode body language in professional situations

The training covers common professional situations: work meetings, negotiations, job interviews, oral presentations, commercial exchanges. For each context, concrete reading grids.

Adjust your own non-verbal communication

Beyond decoding, you learn to consciously use your own body language to reinforce your messages: straight posture, direct gaze, open gestures. These reflexes durably transform your professional presence.

Detect verbal/non-verbal inconsistencies

When someone says yes but their body says no, the non-verbal signals tell the truth. This course teaches you to spot these inconsistencies to dig into real objections.

Who this course is for

Designed for managers, sales staff, recruiters, negotiators, trainers and all profiles whose work depends on the quality of interpersonal relationships.

Practical non-verbal communication training in Carouge and Le Flon

At ITTA, in our Carouge and Le Flon premises, this course runs as an intensive half day with an expert instructor. Role plays and decoding exercises pace the session.

FAQ Non-verbal communication training

What is kinesics?

Kinesics is the science of body language. It studies postures, gestures, facial expressions and their meaning in communication.

Do I need psychology basics to follow this course?

No, the training is accessible to all. No psychological or theoretical prerequisites needed.

Does this training cover micro-expressions?

Yes, facial micro-expressions and their reading are on the program.

What is the professional benefit of this training?

Better conduct interviews, meetings and negotiations by reading the real signals from your interlocutors.

Is this training held in Geneva?

Yes, at the ITTA center in Carouge in Geneva, at Le Flon in Lausanne and in a virtual classroom.

How long to integrate these reflexes?

The basics are acquired in a half day. Lasting integration comes with conscious observation in the following weeks.

How to go further after this training?

The Master Your Voice course for the oral dimension, or management trainings to better lead a team.

Who this non verbal communication training is for

Managers, sales, HR, trainers, healthcare professionals, representation functions and any profile whose posture weighs on relationship quality. In Geneva and Lausanne, the course welcomes participants from international organizations, banking, consulting and growing SMEs. No specific prerequisite is required other than a concrete willingness to progress on the subject.

Concretely, what will you be able to do at the end

You leave with an operational mastery of the fundamentals, reusable canvases on your concrete cases, a structured action plan for the weeks that follow. Many participants report a visible effect from the first week back, with sustainable anchoring over four to six weeks of regular practice. The course combines short theory inputs, practical exercises on your real situations and personalized trainer debrief.

Concrete use cases in business

A salesperson calibrating their body posture to gain credibility facing an expert buyer. An HR decoding the non-verbal signals of an anxious candidate and adjusting the interview. A manager adjusting their gestures to deliver a difficult message without confronting the team. The course adapts exercises to your context with personalized trainer feedback, and each participant leaves with an action plan calibrated to their own situation.

Articulation with other ITTA courses

This training combines well with public speaking for oral situations, active listening for relational posture, and NLP for calibration tools. Many participants enroll in one of these courses in the following trimester, according to their current priority and professional context.

Why this training makes a difference in professional environment

Research in social psychology (Mehrabian, Ekman, Goman) confirms the massive impact of non-verbal on interpersonal communication. Beyond the often-caricatured statistics, what is not said with words really weighs in the perception of the contact. This training relies on research to propose a rigorous approach, applicable in meetings as well as video, without falling into approximate decoding.

ITTA pedagogy oriented towards practice in Geneva and Lausanne

At ITTA centers in Geneva and Lausanne, this course runs in a small group with an expert trainer and a format alternating concise theory, practical exercises and personalized debrief. Group confidentiality is explicit and held. Each participant arrives with a real case and leaves with an action plan calibrated to their context. The course integrates recent evolutions of the domain (digital tools, hybrid formats, 2025-2026 practices) without losing focus on fundamentals.

Does the course cover non-verbal communication in video?

Yes, video specifics (camera framing, gaze, gestures adapted to screen, digital fatigue management) are integrated in a dedicated sequence.

Are exercises filmed?

Optionally and with participant agreement. Video allows precise feedback on body language.

Does the course integrate cultural variations?

Yes, cultural variations in non-verbal (proxemics, gestures, eye contact) are addressed, in coherence with the international Geneva and Lausanne context.

Where do sessions take place?

ITTA has three centers in French speaking Switzerland: in Geneva (Carouge, Route des Jeunes 35), in Lausanne at the Flon (Rue des Cotes de Montbenon 16) and at Lausanne Mon-Repos (Avenue de Mon-repos 24). The training is also available in virtual classroom.

Prix de l'inscription
CHF 500.-
Inclus dans ce cours
  • Training provided by a domain expert
  • Customized situational activities tailored to your challenges
  • Digital documentation and support materials
  • Achievement badge
Mois actuel

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ven07Aoû09:00ven12:00Lausanne, Av. Mon-Repos 24, 1005 Lausanne Etiquettes de sessionCOM-NONV

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Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00

Contact-us

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Make a request

Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

Your request