Training: Mastering the signs of non-verbal communication

Ref. COM-NONV
Duration:
0.5
 day
Exam:
Not certifying
Level:
Fundamental

Description

We cannot not communicate. When what we say does not correspond to the way we say it, this discrepancy alerts us, sows doubt and breaks the dialogue. How do we identify these gaps and get communication back on track?

Participant profiles

  • Anyone curious about how they communicate with others
  • Anyone in need / wishing to improve their communication skills

Objectives

  • Integrate verbal and non-verbal communication clues
  • Identify off-beat gestures or attitudes
  • Question to engage communication

Prerequisites

  • No prerequisites

Course content

  • Non-verbal communication
    • The importance of non-verbal communication and paralangulation
    • Proxemia, parasitic gestures and eye movements
  • Questioning
    • Searching for basic information
    • Re-launching the dialogue
    • Putting it into practice

Documentation

  • Digital courseware included

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.
Prix de l'inscription
CHF 500.-
Inclus dans ce cours
  • Training provided by a domain expert
  • Customized situational activities tailored to your challenges
  • Digital documentation and support materials
  • Achievement badge

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Horaires d’ouverture

Du lundi au vendredi, de 8:30 à 18:00.

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Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

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