Training: The fundamentals of team management

Not certifying


Taking responsibility for a managerial position (supervisor, team leader or team-leader, etc.) implies an important personal change: the success of the new manager no longer depends directly on his work, but on that of the rest of his team. The new manager must therefore quickly acquire the right behaviors to support, accompany and manage his team. He or she will have to juggle between several caps; this modular workshop allows the new managers to quickly get his bearings and thus ensure a smooth take-up.

Participant profiles

  • Newly managers


  • Work on his managerial posture and understood his role
  • Determine the complementary skills needed as a manager compared to that of an employee
  • Discover and practiced the main basic tools for taking responsibility
  • Identify his progression path and the means to developp


  • No prerequisites

Course content

Depending on the needs of the organization, new managers and their maturity, it is more efficient to organize a modular approach. Here are themes electives and linked to a management cycle:

  • My posture as a manager and the definition of my new role
  • Personal and team motivation as leverage for action
  • Team analysis to better understand your collaborators and therefore interact more effectively
  • Setting objectives according to the SMART model
  • Performance management and follow-up of collaborators during 1: 1 or bilateral, then annual evaluations
  • Recognition feedback and improvement feedback as a corporate culture
  • Difficult interviews or reframing by restoring dialogue
  • Multi-level influence and communication to get your messages across
  • Problem solving and decision-making tools, inspired by Lean / SixSigma
  • Questioning as a means of involving and engaging employees
  • Active listening for a better understanding
  • Coaching and personal and team development with the GROW approach
  • Managing effective meetings as a method of alignment and communication
  • Adaptong his behaviour depends on reaction
  • STAR approach recruitment interviews
  • Innovation and skills transfer


  • Digital courseware included

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.
Prix de l'inscription
CHF 1'300.-
Inclus dans ce cours
  • Training provided by a domain expert
  • Customized situational activities tailored to your challenges
  • Digital documentation and support materials
  • Achievement badge

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Horaires d’ouverture

Du lundi au vendredi, de 8:30 à 18:00.


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Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

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