This is an example of a simple banner

Training: Outlook – Advanced

Ref. MOO-21
Duration:
0.5
 jour
Exam:
Non certifiant
Level:
Avancé

Outlook - Advanced Training

The advanced Outlook training helps you regain control of your mailbox and save considerable daily time. In one intensive half day, you discover automatic sorting rules, advanced search techniques, shared calendar management and all the tools that turn Outlook from a simple email manager into a true productivity tool. A pivotal skill for administrative and support profiles in French speaking Switzerland.

Mastering advanced Outlook saves an hour a day on email management

In support and operational roles in Switzerland, knowing how to drive Outlook with ease clearly distinguishes efficient profiles. This Outlook training prioritizes applied scenarios: automatically sorting incoming emails, instantly finding a months-old message, managing a shared calendar without conflict.

Participant Profiles

  • Administrative assistants and secretaries
  • Executives and team managers
  • Project managers
  • Department heads
  • Professionals working in collaborative environments
  • Anyone using Outlook daily in a business setting

Objectives

  • Master automatic sorting rules to regain control of your mailbox
  • Perform efficient advanced searches in a large messaging system
  • Manage Outlook shared calendar in a team without conflicts
  • Use advanced features (categories, flags, templates)
  • Gain daily productivity on email management

Prerequisites

Course Content

Module 1: Creating and managing mailboxes

  • Creating an email account
  • Managing archiving
  • Monitoring indicators and quick actions
  • Managing absences according to the recipient
  • Using the delegation and its options
  • Customizing the ribbon and the Quick Access toolbar

Module 2: Advanced email options

  • Performing advanced searches using all types of criteria
  • Using search folders
  • Creating one or more signatures with or without logo
  • Using the junk mail options
  • Deleting mail according to specific criteria
  • Creating and using templates
  • Sending small images
  • Scheduling/delaying sending an email

Module 3: Calendar and Tasks

  • Managing advanced calendar display options
  • Sharing a calendar
  • Creating an additional calendar
  • Creating and managing appointments with periodicity
  • Defining event’s properties (repetitions, reminders, importance, confidentiality, categories, contacts)
  • Creating a Teams meeting
  • Marking an item as private
  • Managing tasks (track actions to be done, assign tasks to others)
  • Managing calendar printing options

Module 4: Contacts

  • Creating a distribution list
  • Importing/exporting contacts to and from a CSV file
  • Understanding field mapping
  • Using manual mapping

Documentation

  • Digital course material included

Lab / Exercises

  • This course includes hands-on exercises designed to reinforce your knowledge and apply your skills in real-world professional scenarios.

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.

Additional Information

Why take advanced Outlook training in 2026

Outlook remains the most used professional messaging tool in business, but most users only exploit a fraction. Mastering its advanced features means saving literally several hours a week.

Outlook rules that transform your mailbox

The training places significant focus on Outlook automatic sorting rules. You learn to create rules that classify emails by sender, subject, project, urgency. These rules, configured once, then work indefinitely.

Advanced Outlook search to never lose an email

Knowing how to search efficiently in a large Outlook mailbox is an art. The training details advanced search operators: by sender, date, keyword, size, attachment.

Outlook calendar management in a team

The Outlook shared calendar has become central. The training covers calendar creation and sharing, meeting invitation, availability management, calendar delegation.

Geneva and Lausanne profiles who regain time with Outlook

The advanced Outlook training is designed for executive assistants, secretaries, sales staff, consultants, support services, HR and all profiles who use Outlook intensively.

Practical Outlook training in Geneva and Lausanne

At our ITTA centers in Carouge and Le Flon, this advanced Outlook training runs as an intensive half day. You configure your own rules and calendars in session.

FAQ Advanced Outlook training

How to configure an Outlook rule?

The training details the complete procedure: File > Manage Rules and Alerts.

What is the difference between category and flag in Outlook?

A category classifies the email by color or theme. A flag adds a follow up task.

Do I need to know Outlook before this advanced training?

Yes, regular Outlook use is required.

How to share an Outlook calendar with a colleague?

The training explains the complete procedure: Calendar > Share Calendar.

Is this Outlook training held in Geneva?

Yes, at the ITTA center in Carouge in Geneva, at Le Flon in Lausanne and in a virtual classroom.

How long to master advanced Outlook?

The essential techniques are acquired in a structured half day.

Does the training prepare for the MOS Outlook certification?

This training covers MOS Outlook exam topics but does not specifically prepare for the certification.

Who this advanced outlook training is for

Confirmed Outlook users wanting to maximize productivity: rules, advanced search, shared calendar management, contacts, Teams and Copilot integration. In Geneva and Lausanne, the course welcomes participants from international organizations, banking, consulting and growing SMEs. No specific prerequisite is required other than a concrete willingness to progress on the subject.

Concretely, what will you be able to do at the end

You leave with an operational mastery of the fundamentals, reusable canvases on your concrete cases, a structured action plan for the weeks that follow. Many participants report a visible effect from the first week back, with sustainable anchoring over four to six weeks of regular practice. The course combines short theory inputs, practical exercises on your real situations and personalized trainer debrief.

Concrete use cases in business

An executive assistant automating email sorting via rules and categories. A manager mastering calendar delegation and team availability management. A salesperson exploiting smart contacts and opportunity tracking via Outlook + Dynamics. The course adapts exercises to your context with personalized trainer feedback, and each participant leaves with an action plan calibrated to their own situation.

Articulation with other ITTA courses

This training combines well with Microsoft Teams for collaboration, OneDrive for smart attachments, and time management for global productivity. Many participants enroll in one of these courses in the following trimester, according to their current priority and professional context.

Why this training makes a difference in professional environment

Outlook remains the cornerstone of professional daily life for email and calendar. The 2024-2026 evolutions (Copilot Outlook, native Teams integration, Loop components, modern calendar sharing) transform the tool. This training targets users wanting to professionalize use and exploit modern capabilities.

Sustained anchoring after the course

Most participants report a noticeable effect from the first week of return, with deeper anchoring over four to six weeks of regular practice on real files. The course closes with a personalized practice plan calibrated on your professional context, including milestones and review prompts to ensure the techniques become permanent.

Why this course makes a difference

The tools and techniques covered in this course are used daily by millions of professionals across Geneva and Lausanne organizations. Mastery of these features transforms repetitive work into efficient routine, freeing time for higher-value activities. This training relies on real professional cases and offers an outfitted approach calibrated for the 2025-2026 evolutions of the platform.

ITTA pedagogy oriented towards practice in Geneva and Lausanne

At ITTA centers in Geneva and Lausanne, this course runs in a small group with an expert trainer and a format alternating concise theory, practical exercises and personalized debrief. Group confidentiality is explicit and held. Each participant arrives with a real case and leaves with an action plan calibrated to their context. The course integrates recent evolutions of the domain (digital tools, hybrid formats, 2025-2026 practices) without losing focus on fundamentals.

Does it cover Copilot Outlook?

Yes, Copilot Outlook (email summary, assisted writing) is introduced.

Personal and professional use?

The course focuses on professional use (Microsoft 365). Consumer use is briefly mentioned.

Are rules and automations covered?

Yes, rules, alerts and Power Automate integration are treated.

Where do sessions take place?

ITTA has three centers in French speaking Switzerland: in Geneva (Carouge, Route des Jeunes 35), in Lausanne at the Flon (Rue des Cotes de Montbenon 16) and at Lausanne Mon-Repos (Avenue de Mon-repos 24). The training is also available in virtual classroom.

Prix de l'inscription
CHF 375.-
Inclus dans ce cours
  • Evaluation of your level before and after the training
  • Training provided by a certified trainer
  • Documentation in digital format
  • Achievement Badge
Mois actuel

mar23Juin09:00mar17:00VirtuelConfirméVirtual Etiquettes de sessionMOO-21

ven17juil09:00ven12:00VirtuelVirtual Etiquettes de sessionMOO-21

ven17juil09:00ven12:00Genève, Route des Jeunes 35, 1227 Genève Etiquettes de sessionMOO-21

ven21Aoû09:00ven12:00VirtuelVirtual Etiquettes de sessionMOO-21

ven21Aoû09:00ven12:00Lausanne, Av. Mon-Repos 24, 1005 Lausanne Etiquettes de sessionMOO-21

ven25Sep09:00ven12:00VirtuelVirtual Etiquettes de sessionMOO-21

ven25Sep09:00ven12:00Genève, Route des Jeunes 35, 1227 Genève Etiquettes de sessionMOO-21

ven30Oct09:00ven12:00VirtuelVirtual Etiquettes de sessionMOO-21

ven30Oct09:00ven12:00Lausanne, Av. Mon-Repos 24, 1005 Lausanne Etiquettes de sessionMOO-21

ven04Déc09:00ven12:00VirtuelVirtual Etiquettes de sessionMOO-21

ven04Déc09:00ven12:00Genève, Route des Jeunes 35, 1227 Genève Etiquettes de sessionMOO-21

Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00

Contact-us

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Make a request

Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

Your request