Legal Informations
ITTA & ITTA.net are trademarks of the company:
IT TRAINING ACADEMY SA
Route des Jeunes 35 – 1227 Carouge
IDE. CHE-110.155.917 – Code TVA. CHE-110.155.917 TVA
Tel. +41 58 307 73 00
© Copyright 2021 – All contents, especially texts, pictures and graphics are protected by copyright. All rights of reproduction, publication, edition and translation are reserved, IT Training Academy SA.
Terms and conditions
General Terms of Sales
1. Scope of Application
These general terms and conditions apply to all training courses offered by ITTA (IT TRAINING ACADEMY SA), whether held on ITTA premises or at external locations. Certain course categories may be subject to specific conditions explicitly stated.
These general terms also apply to specific conditions, unless expressly stated otherwise. They take precedence over any other general or specific terms from the Client, unless otherwise agreed in writing by ITTA.
The parties to the agreement are the natural or legal person placing the order (hereinafter: the “Client”) and IT TRAINING ACADEMY SA (hereinafter: “ITTA”). The “Participant” refers to the individual who attends the course. The Client guarantees that the Participant accepts and adheres to these terms.
No modification to this Agreement shall be valid unless made in writing and signed by authorized representatives of both parties.
2. Course Offers
The website www.itta.net constitutes the official source of standard course offers, including catalog trainings, programs for job seekers, virtual classroom courses and e-learning solutions.
All published offers (online or printed) are provided for information purposes only and may be modified at any time without notice. ITTA shall not be held liable for any errors or omissions.
3. Order and Registration
Any order or registration is subject to ITTA’s acceptance. A contract is deemed formed upon written confirmation by ITTA or upon execution of the Client’s order. Only documents signed or emails issued by ITTA have contractual value.
Registrations may be submitted by mail, email, or via www.itta.net. A Confirmation Email will be sent to the Client, and a personalized invitation will be sent to the Participant(s). An invoice will follow, stating the payment deadline.
Unless otherwise agreed, registration becomes effective upon receipt of payment within the indicated period. For Clients benefiting from deferred payment terms, written confirmation by ITTA constitutes a firm registration.
4. Course Prices
Prices listed in course descriptions include instruction, stated materials, on-site services (WLAN, coffee breaks, etc.), and access to IT equipment. Travel, accommodation, and meal expenses are borne by the Client.
Any additional fees (licenses, exams, etc.) may be invoiced separately.
5. Value Added Tax (VAT)
Unless otherwise stated, all prices are exclusive of VAT. The applicable Swiss VAT will be added to all invoiced services.
6. Cancellation or Postponement of Registration
6.1 Initiated by the Client or Participant
All cancellations or postponements must be submitted in writing and confirmed by ITTA.
- Up to 21 calendar days before the start date: 0% fee
- Between 21 and 15 calendar days: 25% of the course price
- Between 14 and 8 calendar days: 50% of the course price
- Less than 7 working days or no-show: 100% of the course price
These fees remain fully due even if invoicing occurs after the course.
In case of non-payment, ITTA reserves the right to pursue legal action to recover the amounts contractually owed.
No refund or reduction shall be granted in case of absence or course interruption, unless in proven force majeure situations. In case of valid justification (e.g. serious illness or accident), ITTA may, at its sole discretion, propose a postponement.
A substitute may attend the course at no additional charge, provided the full course is covered. For trainings requiring prior assessment, replacement is subject to validation.
6.2 Initiated by ITTA
ITTA reserves the right to postpone a session due to an insufficient number of participants or other legitimate reasons.
In such cases, the Participant’s registration will be automatically transferred to the next equivalent session (same format, schedule, location, and price).
The Participant will be notified by email and has 15 calendar days prior to the new session start date to cancel or decline the registration without charge.
After this period:
- Between 15 and 7 calendar days: 50% of the course price
- Less than 7 working days or no-show: 100% of the course price
- Unreported absence or no-show: 100% of the course fee.
These fees remain fully due even if invoicing occurs after the course.
In case of non-payment, ITTA reserves the right to pursue legal action to recover the amounts contractually owed.
7. Course Location
Course venues are specified in the invitation. ITTA reserves the right to refuse to deliver a course at the Client’s site if the required technical or pedagogical conditions are not met.
8. Trainers
ITTA guarantees the presence of a qualified trainer and may employ external contractors. Any change in trainer does not constitute valid grounds for cancellation.
9. Course Materials
Materials provided are for personal use only. Any reproduction or distribution without authorization constitutes a breach of intellectual property rights.
10. Quality Evaluation
ITTA requires each Participant to complete a course evaluation. Complaints not submitted via this form will not be considered afterwards.
11. Certificate of Achievement
A certificate of achievement is issued upon request, provided attendance is sufficient.
12. Certifications
Certifications are issued by third-party publishers (e.g. Microsoft, Cisco, etc.). Exam costs are payable by the Client and must be settled before the exam date.
13. Schedule
Day courses: 9:00 a.m. to 12:00 p.m. / 1:30 p.m. to 4:30 p.m. Evening courses: 6:00 p.m. to 9:00 p.m.
The ITTA office is open Monday to Friday from 8:30 a.m. to 6:00 p.m. (except Geneva public holidays).
14. Attendance
Participants commit to punctuality and active participation. Failure to attend may result in denial of the course certificate.
15. Success Guarantee
Participants who meet the prerequisites but do not achieve the learning objectives may retake the same course once within 6 months, free of charge, subject to availability.
16. Internal Regulations
Failure to comply with ITTA’s internal rules may result in exclusion from the course without refund.
17. IT Security
External storage devices are prohibited without authorization. The Client is jointly liable for any damage caused by its Participant (e.g. virus infections).
18. Amendments to Terms
ITTA may modify these terms at any time without prior notice. Registrations already confirmed remain subject to the version in effect at the time of registration.
19. Non-Solicitation Clause
The Client agrees not to solicit or recruit ITTA’s instructors or staff during the contractual period and for 12 months after the last training session.
20. Insurance
ITTA is covered by civil liability insurance as a private training provider. Participants must hold personal accident insurance coverage.
21. Limitation of Liability
ITTA is not responsible for any opinions expressed during training. Its liability is limited to the invoiced value of the service, except in cases of gross negligence or willful misconduct.
22. Governing Law and Jurisdiction
All contractual relations are governed exclusively by Swiss law. The place of jurisdiction is Geneva.
SPECIAL CONDITIONS
23. “In-Classroom” Courses
Courses take place as per published information, subject to minimum participant numbers. If enrollment is low, courses may proceed under adjusted conditions (reduced hours or increased cost) with participant consent. ITTA reserves the right to cancel up to 5 working days before the start. In case of final cancellation without rescheduling, fees already paid will be fully refunded.
24. “Custom” Courses
Custom training for companies is subject to specific proposals, the terms of which prevail over these general conditions, particularly regarding cancellation and amendments.
Privacy Policies
General Terms of Sales
ITTA is committed to respecting and protecting the privacy of all individuals that it interacts with. As part of our commitment, we have set out in these Global Privacy Principles our approach to how we handle your personal information, being any information that we obtain, process or control that relates to you.
We developed these principles in recognition of the differing legal standards that apply to data protection and privacy in all the markets and territories in which we do business. At the core of our principles are the ideas of proportionality and compliance with all applicable laws.
Our Privacy Principles
1. Notice – We will have transparent policies with regard to the processing of your personal information. We will notify you as to how we process your personal information. When notifying you, we will tell you what categories of organizations will have access to your personal information, for what purposes your personal information will be used and how you may exercise the rights, we provide you under these Principles and our other policies. If possible, we will provide notice at the point of collection, or if we obtain personal information indirectly, we will generally provide notice via our web sites.
2. Choix – Lorsque la loi applicable l’impose, nous solliciterons votre prise de connaissance des informations collectées et votre consentement pour la collecte, l’utilisation ou la divulgation de vos informations personnelles, ou pour la collecte, de l’utilisation ou la divulgation de vos informations personnelles à des fins additionnelles qui ne vous auraient pas déjà été communiquées ou dont vous n’auriez pas connaissance. Le consentement peut être donné de différentes manières et, lorsque vous avez donné votre consentement, vous pouvez exercer votre droit de le retirer.
3. Purpose Specification – We will only use your personal information within the scope of what was notified to you or as may be permitted under applicable law. If for any reason we intend to use your personal information in a way incompatible with that scope, we will notify you so that you can choose that we do not use your data in that way.
4. Security and Confidentiality – We will use industry standard security when protecting your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. We will keep confidential any confidential information provided to us. Further, we shall use contractual or other means to provide a comparable level of protection while a third party is processing your information.
5. Data Quality – We will make all efforts to ensure that your personal information is accurate, complete and kept up-to date. Where your personal information is no longer necessary for the purposes collected and notified to you, it will be deleted.
6. Access – We want you to be in control of your personal information and your privacy. Upon request, we will supply you with information about our processing of your personal information and be responsive to your reasonable requests to rectify or delete information held about you.
7. Accountability – We will take all the necessary measures to observe these Principles and our other privacy policies. We are responsible for personal information under our control, and when we process personal information, we shall designate an individual or individuals who are accountable for proper compliance with these Principles.
If you have any further questions about how we process your personal information, or if you would like to exercise any of your rights under our Global Privacy Principles, then please Contact Us.
Marketing Privacy Statement
1. Scope and Aims – This Marketing Privacy Statement (“Statement”) explains how ITTA (“we”, “our” or “us”) collects and uses personal data for marketing purposes and how that information is kept secure.
2. Sources of Marketing Data – The bulk of the personal data we collect and use for marketing purposes relates to individual employees of our clients and other companies with which we have an existing business relationship. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a client or other company.
3. Targeted E-mail – Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from us, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.Targeted e-mails from us may include additional data privacy information, as required by applicable laws.
4. Customer Relationship Management (CRM) Databases – Like all companies, we use customer relationship management (CRM) database technology to manage and track our marketing efforts. Our CRM databases include personal data belonging to individuals at our client and other companies with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as: contact data, publicly available information (e.g. board membership, published articles, press releases, your public posts on social media sites if relevant for business purpose), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of registered users of our website, and other business information included by our professionals based on their personal interactions with you. If you wish to be excluded from our CRM databases, please Contact Us.
5. Combining and Analyzing Personal Data – As described above, we may combine data from publicly available sources, and from our e-mail, website, and personal interactions with you. We combine this data to better understand your needs and the needs of your company, to assess the suitability of our service offerings for your needs, and to perform the other activities described throughout this privacy statement.
6. Your Rights – You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal data, or by utilizing opt-out mechanisms in e-mails we send to you. You can also exercise the right to discontinue marketing communications to you, or to have your personal data removed from our customer relationship management (CRM) databases at any time Contacting Us. In such cases, we will retain minimum personal data to note that you opted out in order to avoid contacting you again.
Recruitment Candidate Privacy Statement
1. Scope and Aims – This Privacy Statement (“Statement”) explains how ITTA (“we”, “our” or “us”) collects and uses candidate personal information and how that information is kept secure.
2. Your Information and Privacy – At ITTA, we take privacy very seriously. We do need your information so that we can provide world class recruitment services to you, however protecting your information and respecting your privacy is fundamental to maintaining your trust. Our Privacy Principles can be found here Privacy Principles
3. What type of personal data do we collect about you as part of the recruitment process? – We collect and use different types of personal information about you, depending on your circumstances, your role and the law. This list below is illustrative and non-exhaustive.
Type of Information | Examples |
Information to contact you at work or home |
|
Information about who to contact in a case of emergency (yours or ours) |
|
Information to identify you |
|
Information about your suitability to work for us and/or a relevant third party: |
|
Information about your skills and experience |
|
4. Who collects your personal data? – Your personal data is collected by ITTA for purposes of the recruitment process, where, if successful, you may enter into an employment contract. This ITTA department is a data controller in relation to the personal data that’s collected about you.
5. How is your personal data collected? – We collect personal data from you and from other organisations, as described below.
You provide personal data about yourself and others – This is personal data that you provide to the HR team. You may also provide us with personal data about others, notably your dependents and other family members. This tends to happen for HR administration and management reasons, eg emergency contact details.
We may collect personal data from other organisations – We may obtain information about you from other organisations. For example, we may gather references from your previous employer(s); and, the results of a background check.
6. How do we use your personal data? – We may collect and further process your personal data for various purposes subject to local law and any applicable collective bargaining agreements. Please note, that the list below is not an exhaustive list of the purposes for which we process personal data for recruitment purposes.
Purposes for which we need your personal information: | Examples |
Recruitment |
|
To operate the relationships with customers and suppliers |
|
Fraud prevention |
|
7. What are our legal bases for processing your personal data? – Data protection laws may require that we only process your personal data where we have a legal basis for doing so. In compliance with these laws, our processing activities are done on one or more of the following legal bases:
- The processing is necessary for our compliance with a legal obligation;
- The processing is necessary for legitimate interests that are pursued by us or by a third party.
- The processing is necessary for the performance of a contract to which you are party, or in order to take steps at your request prior to you and ITTA.
8. Processing of sensitive personal data – Our processing of sensitive personal data is done on one or more of the following legal bases.
The processing is necessary:
- For the purposes of carrying out our/your obligations or to exercise our/your specific rights under employment, social security or social protection law, to the extent permissible under applicable laws;
- To protect your vital interests or the vital interests of another person where you or they, as applicable, are physically or legally incapable of giving consent (for example in a medical emergency),
- For the establishment, exercise or defence of legal claims.
- Solely to the extent that our processing of your sensitive personal data cannot be justified by one or more of the legal bases described above, we will obtain your consent to our processing of that personal data. This consent will be obtained from you separately.
Where we have sought your consent to the processing of your sensitive personal data, you may withdraw this consent by contacting the HR recruitment team. Where you have withdrawn your consent but we retain the sensitive personal data, we will only process that data where we have another legal basis on which to do so (for example, where we need to process your personal data in order to carry out our obligations under employment law). You should note that the withdrawal of consent may prevent us from carrying out certain tasks. For example, contacting your next-of-kin in an emergency.
9. Who has access to your personal data? – We may share your personal information between ITTA and use it for the purposes set out in this Privacy Statement. We may need to grant organisations outside of ITTA access to your personal data. We will always take appropriate measures to keep your personal information confidential, secure and protected, including when we need to share it with our trusted partners.
ITTA uses all reasonable means to ensure that third party sources use your personal information only for the purposes for which it was provided and in adherence to the ITTA Privacy Policy.
10. How long do we keep your personal data? – We only hold your personal data for as long as there is a business need or a legal obligation to keep it.
11. Your rights – You have a number of rights in respect of your personal data. We’ve detailed these rights below.
Accessing your personal data – You have the right to request a copy of the personal data that ITTA holds about you.
Keeping your personal data correct and up-to-date – You have a right to request that any inaccuracies in your personal data are corrected. It is important that the personal information we hold about you is kept accurate and up to date. We therefore need you to inform us of any change or update to your personal information.
Deleting and blocking use of personal data – You have the right to request the deletion or blocking of any irrelevant personal data we hold about you, or you may be entitled to object to our continued processing of your personal data.
Where you have been asked to provide your consent to our processing of your personal data, please note that you may withdraw such consent at any time by contacting the HR Recruitment Team. You should note that the withdrawal of consent may prevent us from carrying out certain tasks within the recruitment process.
12. Autres droits si vous habitez en France – Si vous résidez en France, vous avez également le droit d’émettre des directives générales ou spécifiques concernant la disposition de vos données personnelles après votre décès.
Si vous êtes citoyen de l’UE, des droits supplémentaires sont disponibles (à partir du 25 mai 2018).
From 25 May 2018, you also have the following rights:
- Data portability – You may request that we provide you with the personal data that we hold on file about you and, where technically feasible, to transmit such data to another organisation – there are limitations to this under law
- Right to restriction of processing – There are certain situations where you can restrict our processing of your personal data
- Right to withdraw consent – Where we are relying upon your consent to process personal data, you have the right to withdraw such consent at any time.
- Right to object to processing justified on legitimate interest grounds – Where your personal data is processed because of a legitimate interest purpose, you have the right to object to such processing.
- Right to be forgotten – You have the right to request that we erase your personal data where:
- the personal data is no longer necessary for the purposes it was originally collected;
- our processing of your personal data is based solely upon your consent, and you withdraw your consent;
- we are relying on the legal basis of legitimate interests to process your personal data (unless we can demonstrate compelling legitimate grounds for our processing of your personal data and those grounds override your interests); or
- your personal data has been unlawfully processed, or must be erased for compliance with an applicable legal obligation under EU or an EU member state’s law.
- In addition to the rights stated above, you have the right to lodge a complaint with a supervisory authority.
13. How do we keep your personal data safe? – We have security arrangements in place to guard against unauthorised access, improper use, alteration, destruction or accidental loss of your personal information.
We take appropriate organisational and technical security measures and have rules and procedures in place to ensure that any personal information we hold on computer systems is not accessed by anyone it shouldn’t be.
When we use third party organisations to process information on our behalf we ask them to demonstrate their compliance with our security requirements, and any instructions we may give them and their compliance with relevant data protection legislation throughout the time they work for ITTA. These organisations take their instructions from us, and their obligations regarding what information they process and what they can do with it are agreed in the contracts we have with them.
14. Any questions? – If you have any questions or queries about the way in which we process your personal data please contact either our HR Recruitment Team or legal team by using the Contact Us form.
Cookie Policy
This Privacy and Cookie Policy explains the following:
- What personal information we collect on this website
- How we use this information
- How we store your personal information
- How we secure your personal information
- Whether we disclose or share your personal information
- Your choice regarding the personal information you provide to us
- Our responsibility for website links
- How to contact us
1. What personal information we collect on this website – We collect information about how you use our website and the device(s) you use to access our site. This includes collecting unique mobile device ID or the internet protocol (IP) address online identifiers, which are numbers that can uniquely identify a specific computer or other network device on the internet. This information is linked to a cookie ID, which we receive and process.
We also collect information about you if you make use of any of the interactive features within our website that rely on a personalised response, or where you ask us to respond to a query you have, or add your details to one of our alert or subscription services. The information we collect is limited to the details we need to provide the specific service you have asked for.
2. How we use this information – Except where required by law, we only use the personal information you provide for the following purposes:
to deliver the specific information or services you have requested. For example, if you have requested further information on our services or content, or wish to subscribe to our alert service, or submit an enquiry through this site. We will only use the email address you provide to us to respond to that request. Without your express consent, we will not use your contact details for any other purpose.
3. How we store your personal information – We are committed to ensuring your personal information is kept secure and confidential and not kept for longer than is necessary. From time to time we may ask other members of our group, or third party service providers, to help us manage our information technology systems. Some of these systems may be located in countries overseas. We will only transfer your information to a third party service provider or overseas, where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy and data protection laws.
4. How we secure your personal information – We have appropriate security measures in place to prevent unlawful or unauthorised use, access or accidental loss of personal information. We also seek to ensure our service providers do the same.
5. Information Sharing and Disclosure – We do not sell or rent any personally identifiable information about you to any third party. We may disclose personally identifiable information in response to legal process, for example in response to a court order or a subpoena, or in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, and as otherwise required by law. Our agents and contractors may have access to personally identifiable information to help carry out the services they are performing for us.
6. Your choice regarding the personal information you provide to us – General rights
- If you wish to stop receiving marketing communications from us then please click on the “unsubscribe” link at the bottom of the relevant mailing. If you wish to opt-out completely then please contact us at using the details provided below.
- If you would like us to delete your information from our records, please contact us using the contact details below and we will respond within a reasonable time. Please note that we may be required to retain certain information by law and/or for our own legitimate business purpose.
Users from the European Economic Area If you are from the European Economic Area, you have rights (with some exceptions and restrictions) to:
- object to our processing of your personal data, including profiling. You can object at any time and we shall stop processing the information you have objected to, unless we can show compelling legitimate grounds to continue that processing;
- access your personal data. If you make this kind of request and we hold personal data about you, we are required to provide you with information on it, including a description and copy of the personal data and why we are processing it;
- request erasure of your personal data in certain circumstances Erasure rights do not apply where the data is processed for historical research purposes or statistical purposes.
- request correction or updating of the personal data that we hold about you and that is inaccurate;
- request the restriction of our processing of your personal data in some situations. If you request this, we can continue to store your personal data but are restricted from processing it while the restriction is in place;
- withdraw your consent to our use of your personal data. When you use our website you may have been asked to consent to the dropping of a cookie. You may withdraw your consent to our processing of your personal data that has been derived from cookies. If you do withdraw consent, that will not affect the lawfulness of what we have done with your personal data before you withdrew consent;
If you exercise the rights above and there is any question about who you are, we may require you to provide information from which we can satisfy ourselves as to your identity.
If you are from the European Economic Area and would like to exercise any of these rights in relation to any information we hold about you via this website please contact us using the contact details provided below. We will consider and respond to your request in accordance with the relevant law.
7. Our responsibility for website links – This Privacy and Cookie Policy is limited to the personal information which we collect and use via this website. We do provide links within this site to other websites, including social media sites such as Facebook, Twitter and LinkedIn. If you follow these links, you should use these sites in conjunction with their applicable user and Privacy and Cookie Policys as their data practices fall outside the scope of this Privacy and Cookie Policy. Further, we can have no responsibility for or control over the information collected by any third party website and we cannot be responsible for the protection and privacy of any information which you may provide on such websites.
8. Updates – This Privacy and Cookie Policy may be updated from time to time to reflect changes in law, best practice or a change in our practices regarding the treatment of personal information. If you do not agree to the changes, please do not continue to use our website.
9. How we deploy “cookies” – Cookies are small packets of information stored by your web browser when you visit certain websites, including our website. Cookies are generally used by websites to improve your user experience by enabling that website to ‘remember’ you, either strictly for the duration of your visit (using a “Session” cookie which is erased when you close your browser) or for repeat visits (using a “Permanent” cookie). We do not use cookies to store any personally identifiable information about you.
10. Our site uses the following types of cookies:
Strictly necessary cookies – We deploy cookies to help us to identify how users navigate to and around our website and to enable some of the features within the site that may be beneficial to you (for example, language preferences, or print page features). This helps us deliver an effective online service to you. These are known as “First Party” cookies.
The strictly necessary cookies are listed below:
Cookie Name | Purpose |
__RequestVerificationToken | This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. |
Functionality Cookies – These cookies allow our sites to remember choices you make (such as user name, or region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web page which you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
The functionality cookies are listed below:
Cookie Name | Purpose |
language | This cookie is used to store language preferences, to serve up content in the stored language. |
Performance Cookies – We may also use cookies set by third parties (“third-party cookies”) to track the websites you visited or the search terms you used immediately before arriving on this site, or to collect information about how visitors use the site. We use Google Analytics for this purpose. Google Analytics uses its own cookies. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous. It is used solely to improve the performance of the website. To learn more about Google Analytics cookies, please visit the corresponding page.
You can opt out of Google Analytics related to your use of our website by downloading and installing the browser add-on available via this link.
The performance cookies are listed below:
Cookie Name | Purpose |
_gid | This cookie name is associated with Google Universal Analytics. This cookie stores and updates a unique value for each page visited. |
_pk_id* | This cookie name is associated with the Piwik open source web analytics platform. It is used to help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_id is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. |
_gat | This cookie name is associated with Google Universal Analytics. According to the documentation, it is used to limit the request rate, thereby restricting data collection on high-traffic websites. It expires after 10 minutes. |
_pk_ses* | This cookie name is associated with the Piwik open source web analytics platform. It is used to help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_ses is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. |
_ga | This cookie name is asssociated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. |
JSESSIONID | This domain is third party performance cookie. It is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications. |
Social Media Cookies – These cookies are used when you share information using a social media sharing button or a “Like” button on our site, or when you link your account or engage with our content on or through a social networking site such as Facebook, Twitter, or Google+. The social network will record that you have done this. This information may be linked to targeting and advertising activities.
The social media cookies are listed below:
Cookie Name | Purpose |
Google DoubleClick | We use these cookies to measure the effectiveness of our online marketing campaigns; to improve reporting on campaign performance; and to avoid showing ads the user has already seen. |
Google Analytics | These cookies are used to collect information about how visitors use our website. We use the information to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. |
11. How to reject cookies – If you don’t want to receive cookies, you can alter your browser settings. The procedure for doing so varies from one browser application to another. If you wish to reject cookies from our site, but wish to accept those from other sites, you may choose the option in your browser settings to receive a notice before a cookie is stored on your device. Please consult the “Help” section of your browser for more information.
12. Contact us – If you have any questions about our approach to privacy or you would like to exercise any of the rights mentioned in this Privacy and Cookie Policy you can contact our legal team.
Copyright & Trademarks
- Adobe® is a registered trademark of Adobe Systems Incorporated in the United States and / or other countries.
- Cisco® is a registered trademark of Cisco Systems, Inc. in the United States and / or other countries.
- Citrix® is a registered trademark of Citrix Systems, Inc. in the United States and / or other countries.
- COBIT® is a registered trademark of ISACA® in the United States and / or other countries.
- ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
- Java ™ and all Java ™ -based marks and logos are registered trademarks of Oacle Corporation in the United States and / or other countries.
- Microsoft® is a registered trademark of Microsoft Corporation in the United States and / or other countries
- PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
- PRINCE2 Agile® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
