Microsoft 365 Trainings

Microsoft 365: a widely used tool collaborative platform in French-speaking Switzerland

Microsoft 365 is the most widely deployed cloud collaboration platform in companies across French-speaking Switzerland. In Geneva, Lausanne and across the region, private banks, international organisations, cantonal administrations, public services, industrial SMEs and professional firms use Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune and centralised Microsoft 365 management daily for collaboration, messaging, document management and securing their workstations.

ITTA offers the complete Microsoft 365 certification path on the administration and collaboration side. The catalogue covers the MS-900 fundamentals (Microsoft 365 Fundamentals), MS-102 (Microsoft 365 Administrator) and MD-102 (Microsoft 365 Endpoint Administrator) administration, Microsoft Teams MS-700 (collaboration / communication) and MS-721 (Teams Voice), SC-401 (Information Security Administrator with Purview), AB-900 (Microsoft 365 administration and AI), as well as a Power Automate module (PL-7002) and a historic Administering Office 365 course for support profiles in migration.

Our Microsoft 365 trainers are consultants and administrators actively working on Microsoft 365 projects in production for Swiss and international companies. They master Microsoft 365 tenants, hybrid Exchange architectures, Intune and Autopilot deployments, Teams Voice architectures with Direct Routing and SharePoint document governance. This field expertise feeds every training session and lets us illustrate each concept with lived cases.

Whether you are a Microsoft 365 administrator, Modern Workplace engineer, Intune and Endpoint administrator, Teams Voice engineer, compliance and information protection officer or an employee ramping up on Microsoft 365, our Microsoft 365 training in Geneva and Lausanne gives you the skills expected on the Swiss market.

Microsoft 365 certification catalogue

MS-900 and Microsoft 365 fundamentals

MS-900 (Microsoft 365 Fundamentals) is the entry-level certification of the Microsoft 365 path. The programme covers cloud principles, Microsoft 365 services (Teams, Exchange, SharePoint, OneDrive), the benefits of Modern Workplace solutions and security, compliance and privacy fundamentals. It is an excellent foundation for business profiles, support or those starting an IT career.

MS-102 and MD-102: Microsoft 365 administration

MS-102 (Microsoft 365 Administrator) is the Microsoft 365 administration certification: tenant, Entra ID identity, security, compliance, deployment and adoption. MD-102 (Microsoft 365 Endpoint Administrator) targets endpoint administration with Microsoft Intune, Autopilot, Windows Update for Business and mobile device management. These two certifications cover the core of the Microsoft 365 administrator role and are systematically requested in Swiss job descriptions.

Microsoft Teams: MS-700 and MS-721

MS-700 (Manage collaboration and communication with Microsoft Teams) targets Teams administrators on collaboration, policies, settings and governance. MS-721 (Plan, configure, and manage collaboration communications systems with Microsoft Teams) is dedicated to Teams Voice and enterprise telephony (Direct Routing, Operator Connect, Microsoft Calling Plans). These two certifications are essential in enterprise Teams deployments in French-speaking Switzerland, particularly in organisations migrating from Skype for Business or traditional PBXs.

Information protection, automation and AI: SC-401, PL-7002, AB-900

SC-401 (Information Security Administrator) targets the protection of sensitive information with Microsoft Purview in the AI era. PL-7002 (Create and Manage Automated Processes by using Power Automate) covers low-code automation of Microsoft 365 processes. AB-900 (Introduction to Microsoft 365 and AI administration) introduces generative AI and Microsoft Copilot in the context of Microsoft 365 administration. These modules complement the classic path on rising transversal topics.

Building your Microsoft 365 path by profile

For a profile discovering the ecosystem, MS-900 is the natural entry. For a Microsoft 365 administrator, MS-102 is the main target, complemented by MD-102 if you manage endpoints. For a Teams engineer, MS-700 is the entry, followed by MS-721 for Teams Voice profiles. For a compliance or information protection officer, SC-401 and our Purview modules (available in the Microsoft Security and Compliance catalogue) are priorities. For a low-code profile, PL-7002 introduces Power Automate. For profiles ramping up on AI, AB-900 is an excellent entry point. Our pedagogical team supports you in defining the path according to your role.

Featured courses in this catalogue

Here is a selection of reference courses in this catalogue, accessible directly:

• MS-900: Microsoft 365 Fundamentals
• MS-102: Microsoft 365 Administrator
• MD-102: Microsoft 365 Endpoint Administrator
• MS-700: Manage collaboration and communication with Microsoft Teams
• MS-721: Plan, configure and manage Teams collaboration communications (Voice)
• SC-401: Protect sensitive information with Microsoft Purview
• PL-7002: Create and Manage Automated Processes by using Power Automate
• AB-900: Introduction to Microsoft 365 and AI administration

Microsoft 365 and related skills

Microsoft 365 fits into a broader ecosystem. Microsoft 365 training (this catalogue) is complemented by additional Microsoft references. Microsoft Office training covers Word, Excel, PowerPoint, Outlook and OneNote in depth. The Microsoft Security and Compliance catalogue brings the SC certifications for Microsoft 365 security profiles. Microsoft Azure training covers Azure fundamentals, complementary for hybrid architectures. The collaborative tools sub-domain regroups Teams, SharePoint and collaboration use cases.

Microsoft 365 trends in 2026

Microsoft 365 is evolving rapidly with the progressive integration of Microsoft Copilot across all the suite applications. Microsoft Intune is becoming the unified endpoint management platform (Windows, macOS, iOS, Android), with the progressive integration of Microsoft Defender for Endpoint. Microsoft Teams continues to evolve on hybrid collaboration and Teams Voice. Microsoft Purview is establishing itself as the unified platform for information protection and compliance (DLP, labelling, retention, eDiscovery, audit). Regulatory obligations (nFADP in Switzerland, GDPR, NIS 2, AI Act) strengthen expectations on governance. Our pedagogical content regularly integrates these evolutions to stay aligned with current practice.

Microsoft 365 training in Geneva, Lausanne and online

All our Microsoft 365 courses are available on-site in our Geneva and Lausanne centres, as well as in interactive virtual classroom with a certified trainers live. Our sessions are organised in 5-week cycles. Each session includes hands-on labs on dedicated Microsoft 365 tenants and access to official Microsoft Learn resources. Customised corporate training is also available at your premises, in Geneva, Lausanne, Vaud and across French-speaking Switzerland, with a programme adapted to your tenant.

Why choose ITTA

ITTA offers a training catalogue. Our Microsoft 365 trainers are certified trainers consultants actively working on production projects for Swiss and international companies. The Microsoft 365 catalogue regroups our courses covering the most demanded administration, collaboration, Teams Voice, security and AI certifications. Our pedagogical team supports you in choosing the right path, preparing Microsoft exams and identifying funding solutions that fit your professional situation.

Our pedagogical approach favours learning by doing, with labs inspired by the daily work of Swiss companies and individualised follow-up throughout the path. Each session combines training time, applied exercises and exchanges with the trainer, so every participant can progress at their own pace and leave with skills directly usable in their professional context.

Our courses target a wide range of audiences: Microsoft 365 administrators, Modern Workplace engineers, Intune and Endpoint administrators, Teams Voice engineers, compliance officers, IT support ramping up. Our pedagogical team adapts to the participants.

FAQ

Which Microsoft 365 certification should I start with?

MS-900 is the natural entry to discover the Microsoft 365 ecosystem. For an administrator, MS-102 is the main target, complemented by MD-102 if you manage endpoints. Our pedagogical team guides you according to your role and current level.

What is the difference between MS-700 and MS-721?

MS-700 targets general administration of Microsoft Teams (collaboration, policies, governance). MS-721 is dedicated to Teams Voice (enterprise telephony, Direct Routing, Operator Connect). The two are complementary and often required together in enterprise Teams job descriptions.

What does AB-900 cover in the Microsoft 365 context?

AB-900 (Introduction to Microsoft 365 and AI administration) introduces generative AI and Microsoft Copilot in the context of Microsoft 365 administration. This module is useful for administrators who want to understand the impact of Copilot on their tenant.

Are your Microsoft 365 courses available for companies?

Yes, the entire Microsoft 365 catalogue is available in-house, in Geneva, Lausanne and in virtual classroom, with a programme adapted to your tenant and deployment challenges. Our team builds the specifications with you and organises sessions according to your calendar.