Training: Create agents in Microsoft Copilot Studio (PL-7008)

Ref. PL-7008

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Duration:

1

day

Exam:

Not certifying

Level:

Intermediate

Funding:

Eligible

Home > Trainings > IT Pro > Artificial intelligence > Create agents in Microsoft Copilot Studio (PL-7008)

Create agents in Microsoft Copilot Studio (PL-7008)

Discover the Power of Microsoft Copilot Studio

Microsoft Copilot Studio enables you to create intelligent and automated agents capable of interacting with your users. Through this training, you will learn how to design, customize, and deploy high-performing conversational agents with Microsoft Copilot Studio. This course will guide you step by step in creating agents tailored to your needs, without requiring advanced programming skills.

A Practical and Structured Training

By taking this PL-7008 course, you will master the essential tools needed to design conversational agents that efficiently respond to user requests. You will learn how to structure intelligent dialogues, manage topics, and leverage entities and variables to enhance your agent’s interactivity.

Each module includes clear explanations and hands-on exercises, allowing you to apply your knowledge directly. By the end of this training, you will be able to deploy agents in your professional environment and optimize their performance using the advanced features of Microsoft Copilot.

Participant Profiles

Application creators
No-code and low-code developers
Automation consultants
IT and digital managers
Microsoft solutions administrators

Objectives

Create conversational agents with Microsoft Copilot Studio
Structure and manage topics for better interaction
Use entities and variables to enhance personalization
Leverage Power Automate to automate actions
Analyze and optimize agent performance
Deploy and share agents with Dataverse for Teams

Prerequisites

Basic knowledge of Microsoft Copilot Studio
Understanding of chatbot and automation concepts
Basic knowledge of Power Automate and Dataverse

Course Content

Module 1: Build an initial agent with Microsoft Copilot Studio

Create agents using Microsoft Copilot Studio
Use a conversational builder
Manage generative responses
Deploy an agent in an environment

Module 2: Manage topics in Microsoft Copilot Studio

Understand topics and how they work
Work with agent topics
Create topics for existing support content
Manage and structure topics

Module 3: Work with entities and variables in Microsoft Copilot Studio

Use entities to structure interactions
Create custom entities
Use entities in conversations
Reuse variables to optimize interactions

Module 4: Enhance Microsoft Copilot Studio agents

Add actions with Power Automate
Manage agent actions
Transfer conversations to Omnichannel for Customer Service
Analyze agent performance

Module 5: Create an agent with Microsoft Copilot Studio and Dataverse for Teams

Build an agent with Dataverse for Teams
Create and modify topics
Manage inputs, variables, and conditions
Publish and share an agent

Module 6: Guided Project – Create agents with Microsoft Copilot Studio

Create custom tables
Develop an agent with AI capabilities
Create and manage advanced topics
Set up Generative AI for response optimization

Documentation

Access to Microsoft Learn, Microsoft’s online learning platform, offering interactive resources and educational content to deepen your knowledge and develop your technical skills.

Lab / Exercises

This course provides you with exclusive access to the official Microsoft lab, enabling you to practice your skills in a professional environment.

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.

Additional Information

Master Conversational Agent Creation with Microsoft Copilot Studio

In a world where automation and artificial intelligence are increasingly important, knowing how to create conversational agents is a major asset. Through this dedicated training on Microsoft Copilot Studio, you will learn how to design intelligent assistants that streamline user experiences and optimize interactions with your customers or colleagues.

Why Learn to Use Microsoft Copilot Studio?

Microsoft Copilot Studio is an innovative solution that allows you to develop high-performing conversational agents without requiring advanced development skills. By integrating this technology into your work environment, you can automate processes, improve request management, and provide a smooth and interactive user experience.

Essential Steps to Designing a High-Performance Agent

Creating a conversational agent involves several key steps:

Define the agent’s objectives and role
Create and structure topics to manage interactions
Use entities and variables for advanced personalization
Automate actions using Power Automate
Analyze and optimize the agent’s performance

Each module in this training will help you develop the skills necessary to master these aspects and deploy an efficient agent.

Leverage Advanced Features of Microsoft Copilot Studio

With Microsoft Copilot, you can create agents capable of interacting intelligently with users. Integration with Power Automate allows you to add automated actions and connect your agents with other Microsoft tools such as Dataverse for Teams.

You will also learn how to use topics and entities to structure conversations and adapt responses to specific user needs.

Deploying and Optimizing Agents

Once your agent is designed, it is essential to test it, analyze its performance, and optimize it based on user feedback. This training guides you through best practices to ensure an effective and scalable conversational agent.

By the end of this training, you will be able to design, deploy, and improve agents with Microsoft Copilot Studio while integrating industry best practices.

FAQ

What skills are required to take this course?

Basic knowledge of Microsoft Copilot Studio is recommended, along with an understanding of chatbot and automation concepts.

Is this training suitable for beginners?

Yes, this course is designed for application creators and professionals who want to learn how to use Microsoft Copilot Studio, even without development experience.

What are the benefits of Microsoft Copilot Studio?

Microsoft Copilot Studio allows you to create conversational agents without advanced coding, automate tasks, and improve user experience with artificial intelligence.

How can I use the agents created in my company?

The created agents can be deployed on various platforms, integrated with tools like Power Automate and Dataverse for Teams to automate business processes.