MY ACCOUNT

IT Pro

>

MS Office

>

Management

>

Multimedia

>

Development

>

Collaborative tools

>

Soft skills

>

Digital Marketing

>

ALL TRAININGS

Training: Microsoft Teams Voice Engineer

Ref. MS-720T00

Download PDF

Duration:
3
 days
Exam:
Optional
Level:
Advanced
Funding:
Temptraining

Description

In this official Microsoft 3-day course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.

The training course has been retired from Microsoft catalog as of 30.06.2023 and replaced by: Communications Systems Engineer (MS-721).

Participant profiles

  • Plan and configure a Microsoft Teams environment
  • Manage chat, teams, channels, and apps
  • Manage calling and meetings
  • Monitor and troubleshoot a Microsoft Teams environment

Objectives

  • Plan and configure a Microsoft Teams environment
  • Manage chat, teams, channels, and apps
  • Manage calling and meetings
  • Monitor and troubleshoot a Microsoft Teams environment

Prerequisites

Course content

Module 1: Plan and configure Teams Phone

  • Plan for Teams Phone
  • Plan and optimize network performance for Teams Phone
  • Migrate voice services from Skype for Business Server to Teams
  • Configure Teams Phone
  • Configure auto attendants and call queues
  • Configure and deploy Direct Routing
  • Extend Teams Phone with additional services

Module 2: Manage Teams Phone

  • Configure and manage voice users
  • Configure, deploy, and manage Teams devices
  • Monitor and troubleshoot Teams Phone

Documentation

  • Access to Microsoft Learn (online learning content)

Lab / Exercises

Official Microsfot Labs:

  • Lab : Prepare the lab environment
  • Lab : Configure your environment for Teams Phone
  • Lab : Expand your Teams Voice Environment to use Direct Routing
  • Lab : Manage your Teams Phone Environment

Exam

  • This course prepares you to the MS-720: Microsoft Teams Voice Engineer exam. If you wish to take this exam, please contact our secretariat who will let you know the cost of the exam and will take care of all the necessary administrative procedures for you.

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.
Prix de l'inscription
CHF 2'350.-
Inclus dans ce cours
  • Training provided by a certified trainer
  • 180 days of access to Official Microsoft Labs
  • Official documentation in digital format
  • Official Microsoft achievement badge

Session scheduled on demand, please contact us to open a session

  • ITTA
    Route des jeunes 33 Bis, Entrée B,
    1227 Carouge, Suisse

Horaires d’ouverture

Du lundi au vendredi, de 8:30 à 18:00.

Contactez-nous

  • ITTA
    Route des jeunes 33 Bis, Entrée B,
    1227 Carouge, Suisse

Votre demande

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

  • ITTA
    Route des jeunes 33B,
    1227 Carouge, Suisse

Your request

X
X
X
X