Training: CompTIA A+

Ref. COM-01

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Duration:

5

days

Exam:

Optional

Level:

Fundamental

Funding:

Temptraining

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CompTIA A+ Training

CompTIA A+ opens the doors to a career in IT

This training allows you to discover the fundamentals of IT support through the installation of the operating system and its peripherals.

CompTIA (Computing Technology Industry Association) offers several certifications, including CompTIA A+, which is an industry standard for IT support technicians. This certification validates your skills with numerous companies operating in the IT field.

We prepare you for the CompTIA A+ certification

Our 5-day training course prepares you for the official CompTIA A+ certification exam.

Participant profiles

IT novices who need a broad, fundamental understanding of IT and who want to learn the basics of computers, computer software, mobile devices, networking, LANs and WANs, data storage, and how IT infrastructures are monitored and managed

Objectives

Prepare a study plan for the CompTIA IT Fundamentals exam
Understand basic concepts in computer communication
Understand basic functions and components of computers
Understand common internal hardware components, including processors, storage devices, and RAM
Understand peripheral components such as displays, printers, keyboard and other input/output devices, along with the connectors they use
Understand basic types of software and considerations for installing, updating, and upgrading software
Understand mobile devices features, mobile operating systems, and working with mobile interface

Prerequisites

Good knowledge of PC composants and apps
Little experience in IT support service

Course content

Module 1: Installation of Motherboards and Connectors

Explain the basic cable types, their connectors, characteristics, and uses.
Install and configure motherboards, central processing units (CPUs), and expansion cards.
Explain legacy cable types.

Module 2: Installation of System Devices

Install and configure power supplies and cooling systems.
Select and install storage devices.
Install and configure system memory.
Install and configure CPUs.

Module 3: PC Hardware Troubleshooting

Apply troubleshooting methodology.
Configure the BIOS/UEFI.
Troubleshoot power and disk issues.
Troubleshoot system and display issues.

Module 4: Comparison of Local Network Hardware

Compare different types of networks.
Compare network hardware.
Explain network cable types.
Compare wireless network types.

Module 5: Network Addressing and Internet Connection Configuration

Compare different types of Internet connections.
Use basic TCP/IP concepts.
Compare protocols and ports.
Compare network configuration concepts.

Module 6: Supporting Network Services

Summarize services provided by network hosts.
Compare Internet and integrated devices.
Troubleshoot networks.

Module 7: Virtualization and Cloud Concepts Overview

Summarize client-side virtualization.
Summarize cloud concepts.

Module 8: Supporting Mobile Devices

Configure mobile devices and peripherals.
Configure mobile device applications.
Install and configure laptop hardware.
Troubleshoot mobile device issues.

Module 9: Supporting Printers

Deploy printers and multifunction devices.
Replace printer consumables.
Troubleshoot printer issues.

Module 10: Windows Configuration

Configure Windows user settings.
Configure Windows system settings.

Module 11: Windows Management

Use management consoles.
Use performance and troubleshooting tools.
Use command-line tools.

Module 12: Identifying OS Types and Features

Explain types of operating systems.
Compare Windows editions.

Module 13: Supporting Windows

Perform OS installations and upgrades.
Install and configure applications.
Troubleshoot Windows operating system issues.

Module 14: Windows Network Management

Manage the Windows network.
Troubleshoot Windows network issues.
Configure Windows security settings.
Manage Windows shares.

Module 15: Managing Linux and macOS

Identify Linux features.
Identify macOS features.

Module 16: SOHO Network Security Configuration

Explain attacks, threats, and vulnerabilities.
Compare wireless security protocols.
Configure SOHO router security.
Summarize security measures.

Module 17: Managing Security Settings

Configure workstation security.
Configure browser security.
Troubleshoot workstation security issues.

Module 18: Supporting Mobile Software

Configure mobile OS security.
Troubleshoot mobile OS and application issues.
Troubleshoot mobile OS and application security issues.

Module 19: Using Support Tools and Scripting

Use remote access technologies.
Implement backup and recovery methods.
Explain best practices for data management.
Identify scripting basics.

Module 20: Implementing Operational Procedures

Implement documentation best practices.
Use appropriate communication techniques.
Use common safety and environmental procedures.

Documentation

Digital courseware included

Lab / Exercises

Official CompTIA labs included

Exam

This course prepares to the CompTIA A+ certification.
In order to receive the CompTIA A+ certification, learners must pass two exams: Core 1 (220-1101) and Core 2 (220-1102)
If you wish to take these exams, please contact our secretariat who will let you know the cost of the exam and will take care of all the necessary administrative procedures for you.

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.

Additional information

CompTIA A+: Everything You Need to Know About This Essential Certification

The CompTIA A+ certification is recognized worldwide and serves as a solid foundation for IT professionals. If you’re looking to start or strengthen your career in this field, the CompTIA A+ certification can be an excellent starting point. This guide will provide you with all the essential information, from exam preparation to the benefits it offers IT professionals.

What is the CompTIA A+ certification?

The CompTIA A+ certification is an entry-level certification that covers a wide range of IT skills. It is particularly suited for those looking to enter the world of system administration or technical support. This program allows you to understand the fundamentals of networking, security, and hardware troubleshooting.

What topics are covered by CompTIA A+?

This training covers the following topics:

Operating system troubleshooting
Networking and IT security
Hardware and peripheral maintenance
Software installation

The CompTIA A+ training enables you to acquire both practical and theoretical skills needed to solve common and complex IT issues.

How to prepare for the CompTIA A+ certification?

To succeed in the CompTIA A+ exam, thorough preparation is essential. Here are a few key steps:

Choosing the right training tools

There are many resources available to help with your CompTIA A+ certification preparation: online courses, specialized books, and video tutorials. Choose tools that cover both exam sections, particularly troubleshooting and network management.

Taking a CompTIA A+ course

Attending a CompTIA A+ course, either in-person or online, allows you to deepen your knowledge and interact with experts. These courses often include practical labs that simulate real-life situations you will encounter in your future professional tasks.

How to take the CompTIA A+ exam?

The CompTIA A+ exam is divided into two main parts: Core 1 and Core 2. Each exam contains about 90 multiple-choice questions based on practical scenarios you are likely to face in a real-world work environment.

CompTIA A+ exam details

You will be tested on your technical skills, including:

Operating system management
Network troubleshooting
Hardware peripheral configuration

The question format includes task simulations and multiple-choice questions, reflecting the real-world job requirements.

What are the benefits of the CompTIA A+ certification?

Obtaining the CompTIA A+ certification offers several advantages:

It is recognized by employers worldwide
It validates your fundamental IT skills
It opens doors to career opportunities in the IT field

Why choose the CompTIA A+ certification?

If you are starting out in IT or looking to validate your existing skills, the CompTIA A+ certification is a strategic choice. It demonstrates to employers that you have a comprehensive understanding of computer systems and are capable of solving a variety of problems.

Moreover, with the constant evolution of technology, this certification ensures that you are up to date with current practices and knowledge.