Training: CompTIA A+

Ref. COM-01
Duration:
5
 days
Exam:
Optional
Level:
Fundamental

Description

Gain an understanding of the core components that make up the information technology (IT) landscape while preparing for the CompTIA IT Fundamentals exam. In this introductory course, you will learn the basics of computer hardware, software, mobile computing, networking, troubleshooting, and emerging technologies. You will learn about configuring operating systems, file and folder management, networks and network configuration, and the role of the OSI model in networking and troubleshooting.

Participant profiles

  • IT novices who need a broad, fundamental understanding of IT and who want to learn the basics of computers, computer software, mobile devices, networking, LANs and WANs, data storage, and how IT infrastructures are monitored and managed

Objectives

  • Prepare a study plan for the CompTIA IT Fundamentals exam
  • Understand basic concepts in computer communication
  • Understand basic functions and components of computers
  • Understand common internal hardware components, including processors, storage devices, and RAM
  • Understand peripheral components such as displays, printers, keyboard and other input/output devices, along with the connectors they use
  • Understand basic types of software and considerations for installing, updating, and upgrading software
  • Understand mobile devices features, mobile operating systems, and working with mobile interface

Prerequisites

  • Good knowledge of PC composants and apps
  • Little experience in IT support service

Course content

Module 1: Troubleshooting

  • Lesson 1: Troubleshooting theory
  • Lesson 2: Safety

Module 2: Motherboards and CPU

  • Lesson 1: Motherboards
  • Lesson 2: CPUs

Module 3: Computer Power Supplies

  • Lesson 1: Power supply connectors
  • Lesson 2: Power supply installation
  • Lesson 3: Power supply troubleshooting

Module 4: Memory

  • Lesson 1: Read-only memory
  • Lesson 2: Random access memory

Module 5: Computer Expansion

  • Lesson 1: Expansion interfaces
  • Lesson 2: Expansion card installation
  • Lesson 3: Connectors and cables

Module 6: Physical Storage

  • Lesson 1: Disk drives
  • Lesson 2: Redundant array of independent disks (RAID)
  • Lesson 3: Optical drives
  • Lesson 4: Other storage methods

Module 7: Input-Output Devices

  • Lesson 1: Input devices
  • Lesson 2: Output devices
  • Lesson 3: Dual input-output devices

Module 8: Display Devices

  • Lesson 1: Display types
  • Lesson 2: Display installation
  • Lesson 3: Display troubleshooting

Module 9: Operating Systems

  • Lesson 1: Windows versions and features
  • Lesson 2: Windows installation and upgrades
  • Lesson 3: Non-Windows operating systems

Module 10: Windows Management

  • Lesson 1: Operating system features and tools
  • Lesson 2: Control Panel utilities
  • Lesson 3: Command-line tools
  • Lesson 4: Troubleshooting

Module 11: Network Basics

  • Lesson 1: Classifying networks
  • Lesson 2: Network devices
  • Lesson 3: Internet connections

Module 12: Network Cables and Connectors

  • Lesson 1: Twisted-pair connections
  • Lesson 2: Coaxial connections
  • Lesson 3: Optical media

Module 13: Network Protocols

  • Lesson 1: TCP/IP settings
  • Lesson 2: Transport protocols
  • Lesson 3: Application protocols

Module 14: Wireless Networking

  • Lesson 1: Wi-Fi standards
  • Lesson 2: Wireless encryption

Module 15: Windows Networking

  • Lesson 1: Sharing and security
  • Lesson 2: Network connections
  • Lesson 3: Connection troubleshooting

Module 16: Virtualization and Cloud Computing

  • Lesson 1: Virtualization
  • Lesson 2: Cloud computing

Module 17: Mobile Devices

  • Lesson 1: Mobile device types
  • Lesson 2: Mobile device connectivity
  • Lesson 3: Mobile device troubleshooting

Module 18: Security Basics

  • Lesson 1: Security threats
  • Lesson 2: Threat prevention

Module 19: Securing Devices and Data

  • Lesson 1: Workstation security
  • Lesson 2: Mobile device security
  • Lesson 3: Security troubleshooting

Module 20: SOHO Network Configuration

  • Lesson 1: SOHO router features
  • Lesson 2: Network security

Module 21: Printers and Multifunction Print Devices

  • Lesson 1: Printer technologies
  • Lesson 2: Printer installation
  • Lesson 3: Printer maintenance
  • Lesson 4: Printer troubleshooting

Module 22: Custom Computers

  • Lesson 1: Custom computer considerations

Module 23: Operational Procedures

  • Lesson 1: Environment
  • Lesson 2: Safety
  • Lesson 3: Content and privacy
  • Lesson 4: Professionalism

Documentation

  • Digital courseware included

Lab / Exercises

  • Official CompTIA labs included

Exam

  • This course prepares to the CompTIA A+ certification which consists of 2 separate exams: 220-1001 and 220-1002 or 220-1101 and 220-1102. If you wish to take these exams, please contact our secretariat who will let you know the cost of the exam and will take care of all the necessary administrative procedures for you.

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.
Prix de l'inscription
CHF 3'550.-
Inclus dans ce cours
  • Official CompTIA training program
  • Documentation in digital format
  • Exam preparation guide
  • Achievement Badge

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