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Training: Change Management – Foundation

Ref. CHANGE-01
Duration:
3
 days
Exam:
Included
Level:
Fundamental

Change Management Training

Discover the A to Z Process of Change

Our APMG Change Management™ Foundation training is designed for individuals who wish to gain a comprehensive understanding of change management. By obtaining the APMG Change Management™ Foundation certification, you will acquire the knowledge and understanding necessary to effectively implement change within your organization.

We prepare you for the APMG Change Management™ Foundation exam.

This 3-day training will cover all important aspects of change management and will prepare you effectively for the eponymous certification.

Participant profiles

  • Anyone interested in understanding the basic principles of achieving successful organizational change, transition or transformation
  • Team members involved in organizational change, transition or transformation projects
  • Professionals pursuing the APMG Change Management™ Practitioner certificate – for which the APMG Change Management™ Foundation certificate is a pre-requisite

Objectives

  • How the process of organizational change or transformation occurs
  • The roles needed to assemble teams most likely to achieve successful organizational change
  • How people react to organizational change and how to help them adapt
  • Developing strategies to keep people motivated while an organization undergoes change
  • The different types of change process e.g. planned and emergent change
  • How to keep stakeholders engaged while an organization undergoes change

Prerequisites

  • No prerequisites

Course content

Module 1: Getting Started

  • Introductions
  • Course structure
  • Course goals and objectives
  • Change and the Individual

Module 2: How people learn

  • Personality and change – introduction to MBTI
  • Models of individual change – the Change Curve and Bridges’ Transition
  • Motivating individuals during change
  • Change and the Organization

Module 3: Understanding organizational metaphors

  • Organizational culture and change
  • 3 models of change – Lewin, Kotter, and Senge
  • Key roles in change
  • Stakeholder Engagement

Module 4: Identifying and analyzing stakeholders

  • Personas and empathy maps
  • Influencing strategies
  • Communication

Module 5: Feedback and communication approaches

  • Communicating change – planning, factors, and barriers
  • Communication biases and channels
  • Change Impact

Module 6: Identifying and assessing change impact

  • Stakeholder impact assessment
  • Change severity assessment
  • Change Readiness

Module 7: Building change agent networks and the change team

  • How to make the organization ready for change
  • Creating a change management plan
  • Dealing with resistance to change

The APMG International Change Management and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.

Documentation

  • Official digital APMG courseware

Exam

  • The APMG Change Management™ Foundation exam

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.

Additional information

Change Management – Foundation

The change management training is essential for any organization seeking to adapt and evolve in a constantly changing environment. This training covers fundamental aspects of change management, providing participants with tools and techniques to effectively drive transformations within their company.

Understanding Change Objectives and Practices

In this module, we explore the importance of stakeholder engagement and communication. The goal is to understand how to positively influence these key actors and adopt proven practices to facilitate change.

The Individual and Change

The training focuses on individuals’ learning preferences, a crucial aspect of change management. We examine how skills can be acquired, different models of individual change, and what truly motivates people. Recognizing systematic differences between people is also addressed, enabling better understanding and management of these diversities in the change process.

The Organization Facing Change

Organizations often use metaphors to understand and manage change. This module addresses organizational culture and change process models. The notion of emergent change is explored, as well as key roles and levers of organizational change. The aim is to develop a clear vision to guide the organization through these transformations.

Stakeholder Strategy

An effective stakeholder engagement strategy is essential. We cover fundamental principles, identification and segmentation of change actors, as well as stakeholder mapping and influence strategies. This module helps structure and optimize interaction with stakeholders for maximum impact.

Communication and Engagement

Communication is a pillar of the change management method. We examine communication biases, factors and barriers, and different communication channels (Push-Pull and Lean-Rich). Communication planning is crucial to ensure the change message is well understood and adopted at all organizational levels.

Evaluating the Impact of Change

It is vital to identify and evaluate the impact of change. This module focuses on assessing the impact on stakeholders and how to adjust the evaluation of change severity for better management.

Preparing for Change

Preparation is the key to success. This final module addresses the motivation for change, Change Impact Assessment, building a network of change agents, and creating a change management team. Preparing for resistance to change is also covered to ensure a smooth transition.

FAQ:

What are the three pillars of change management?

The three pillars of change management are:

  • Effective Communication: Communication must be clear and continuous to avoid misunderstandings. Using various channels (meetings, newsletters, intranet) ensures the message reaches all levels of the organization.
  • Stakeholder Engagement: Involving stakeholders from the beginning helps understand their concerns and integrate their feedback into planning. This creates a sense of responsibility and support.
  • Continuous Impact Evaluation: Regularly evaluating the impact of change helps measure progress and adjust strategies accordingly. Using key performance indicators (KPIs) and regular feedback is crucial to ensure goals are met.

Why does management change?

Management changes to adapt to new economic, technological, and social realities. Reasons include:

  • Technological Evolutions: Integration of new technologies like artificial intelligence and automation.
  • Employee Expectations: Meeting demands for better work-life balance and collaborative work environments.
  • Economic Challenges: Adjusting to economic fluctuations and financial crises.
  • Social and Environmental Changes: Adopting sustainable and responsible practices.

What are the steps of change management?

The steps of change management include:

  • Initial Assessment: Analyzing the current situation and identifying change needs.
  • Planning: Developing a detailed change plan including objectives, strategies, and necessary resources.
  • Implementation: Executing the change plan with constant communication and stakeholder support.
  • Monitoring and Evaluation: Measuring progress and adjusting strategies based on feedback and results.

What are the three objectives of change management?

The three objectives of change management are:

  • Rapid and Effective Adoption of New Practices: Ensuring new methods are adopted without delay and successfully.
  • Minimizing Resistance: Reducing resistance to change by involving stakeholders and communicating effectively.
  • Maximizing Change Benefits: Ensuring changes bring significant advantages to the organization in terms of performance and competitiveness.

The change management training offers a deep understanding of change dynamics, techniques to engage stakeholders, and methods to evaluate and manage impacts. By integrating these skills, participants will be better prepared to lead successful transformations in their organizations.

Prix de l'inscription
CHF 2'500.-
Inclus dans ce cours
  • Change Management Foundation exam voucher
  • Training provided by a certified trainer
  • Official documentation in digital format
  • Exercises, case studies and mock exams
  • Official APMG Achievement Badge
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ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00

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ITTA
Route des jeunes 35
1227 Carouge, Suisse

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Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

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