Training: Change Management – Foundation and Practitioner

Ref. CHANGE-03

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Duration:

5

days

Exam:

Included

Level:

Fundamental

Funding:

Temptraining

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Change Management training

Master change management to ensure the success of your projects! Do you want to successfully manage transformations within your organization? Our certified change management training is designed for you. This comprehensive change management course offers essential knowledge and practical skills to navigate the complex dynamics of organizational change effectively.

The program includes rich and varied modules covering stakeholder engagement, communication techniques, and the impact of change management. You will learn best practices to understand people and organizations, develop strong strategies, and motivate your teams. Through an interactive approach and scenario-based activities, you will be ready to implement successful change management plans.

Join us through our change management courses:

Participant profiles

Anyone interested in understanding the basic principles of achieving successful organizational change, transition or transformation
Team members involved in organizational change, transition or transformation projects

Objectives

Understanding how the process of organizational change or transformation unfolds
Forming change teams that contain the necessary roles and responsibilities to handle organizational changes with guaranteed success
Properly managing resistance to change
Developing strategies to keep people motivated during the change
Understanding the different types of change and establishing appropriate strategies to manage them
Understanding how to develop the necessary knowledge, skills, and attitudes in the organization once the change is complete
Understanding the program and project management framework within which changes are implemented
Learning to identify and use the “levers” that organizations typically use to drive and support changes

Prerequisites

No prerequisites

Course content

Module 1: Introduction and Objectives

Review stakeholder engagement and communication, and discover change practices

Module 2: The Individual and Change

Understand the learning preferences of people in the company
How can new skills be acquired?
What are the models of individual change?
Motivation: what motivates people?
What are the systematic differences between people and how to understand them?

Module 3: The Organization and Change

Organizational metaphors
Organizational culture
Models of change processes
What is emergent change?
Key roles in organizational change
Levers of change and developing a vision

Module 4: Stakeholder Strategy

Stakeholder engagement
Principles
Identify and segment change actors
Personas and empathy maps
Stakeholder mapping
Influence strategies

Module 5: Communication and Engagement

Communication biases
Communicating change: factors, barriers, and approach
Communication channels (Push-Pull and Lean-Rich)
Communication planning

Module 6: Impact of Change

Identify and assess the impact of change
Stakeholder impact assessment
Severity assessment modification

Module 7: Preparing for Change

Motivation to change and motivating individuals
The Change Impact Assessment
Change agent network
Building the change team
Change management plan
Preparing for resistance to change

Module 8: Project Management – Change Initiatives, Projects, and Programs

Cascading decisions and designs
Understanding the project environment
Project methodologies
Identify key roles and owners
Change delivery plan

Module 9: Supporting Change

Levers and leverage
- Types of levers
- Environmental levers
- Leadership levers
- Organizational Development (OD) levers
Levels of adoption and critical mass
- Kelman’s three levels of adoption
- Tipping point and critical mass
Reinforcement systems
- Reinforcing systems – vicious and virtuous cycles
- Examples of vicious and virtuous cycles
- Three reinforcement systems

Documentation

Official digital APMG courseware

Exam

APMG Change Management™ Foundation exam
APMG Change Management™ Practitioner exam

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.

Additional information

Change Management Training – Foundation and Practitioner

Discover our change management training, a comprehensive program to master techniques and strategies for change management. Aimed at professionals looking to improve their ability to lead and support change initiatives, this training offers practical and theoretical tools to navigate constantly evolving environments.

Understanding Human Behavior in Response to Change

Adapting Learning Approaches

As part of our training, we emphasize understanding individual learning preferences. Adapting your teaching methods to the specific needs of your team is crucial for the success of any change project. Learn to identify these preferences and implement effective learning strategies.

Motivation Models and Change

Motivation is a key element in driving change. We will explore various motivation models to help you understand what drives individuals and how to maintain a high level of engagement throughout the change process.

Structuring Change within the Organization

Analyzing and Influencing Organizational Culture

Understanding organizational culture is essential for any change initiative. This training will enable you to decode organizational metaphors and develop a clear vision of the impact of culture on change. You will learn to use change process models to navigate organizational complexities.

Roles and Levers of Change

Identify the key roles in organizational change and discover how to use various change levers to develop a strategic vision. We will provide you with the necessary tools to plan and execute effective change strategies.

Strategies for Stakeholder Engagement

Stakeholder Mapping and Segmentation

Stakeholder engagement is crucial for the success of change. Learn to identify and segment change stakeholders, use persona and empathy maps, and develop effective influence strategies. Stakeholder mapping will help you understand internal dynamics and plan targeted actions.

Effective Communication Techniques

Communicating change clearly and concisely is essential. We will address common communication biases and show you how to overcome them. Discover the best communication channels (Push-Pull and Lean-Rich) and learn to effectively plan your communications to ensure successful change adoption.

Assessing and Preparing for Change

Evaluating the Impact of Change

Knowing how to identify and evaluate the impact of change on stakeholders is a key skill. You will learn to conduct precise assessments and adjust your strategies based on the results. Understanding the potential impact and repercussions on your organization will help minimize resistance and maximize opportunities for success.

Preparing for Resistance to Change

Anticipating and preparing for resistance to change is crucial for a smooth transition. Our training will guide you in setting up a network of change agents and building a strong change team. You will develop a robust change management plan and be ready to motivate individuals at every stage of the process.

Supporting Long-Term Change

Levers and Reinforcement Systems

Utilize leadership levers and environmental levers to support long-term change. We will explore reinforcement systems and how to create virtuous cycles to maintain the momentum of change. Understanding and applying Kelman’s levels of adoption will help you achieve critical mass for sustainable change.

By following our change management training, you will be equipped to effectively manage change within your organization, using proven strategies and innovative approaches to ensure lasting success. Join us to transform your change management skills and lead your projects to new heights.