Training: ITIL® 4 Specialist – High-velocity IT

Module 1 : Understand concepts regarding high-velocity nature of digital enterprise, including the demand it places on IT

• Lesson 1 : Some definitions
• Lesson 2 : When the transformation to high velocity IT is desirable and feasible
• Lesson 3 : Understand the 5 objectives associated to digital products

Module 2: Understand digital product lifecycle in terms of ITIL® ‘operating model’

• Lesson 1: Understand high velocity IT

Module 3: Understand importance of ITIL® guiding principles and other concepts for delivering high velocity IT

• Lesson 1: Understand a selected list of principles, models and concepts
• Lesson 2: Use these principles, models and concepts

Module 4: How to contribute to achieve value with digital products?

• Lesson 1 : Ensures valuable investments are achieved
• Lesson 2 : Use Portfolio management and Relationship management to contribute to achieve valuable investments
• Lesson 3 : Ensure fast development is achieved
• Lesson 4 : Use some practices to contribute to achieve fast development
• Lesson 5 : Ensure resilient operations are achieved
• Lesson 6 : Use some practices to contribute to achieve resilient operations
• Lesson 7 : Ensure co-created value is achieved
• Lesson 8 : Use some practices to contribute to achieve co-created vale witg sevice consumer
• Lesson 9 : Ensure assured conformance is achieved
• Lesson 10 : Use some practices to contribute to achieve assured conformance

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