Training: Understand and master your emotional skills

Ref. ORG-EMOT

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Duration:

1

day

Exam:

Not certifying

Level:

Fundamental

Funding:

Eligible

Home > Trainings > Soft Skills > Personal efficiency and Organization > Understand and master your emotional skills

Description

This training will allow you to acquire the tools and methods necessary to maintain control of your emotions at all times and in all circumstances. It will give you the practical means to remain fully effective during emotional or delicate situations.

Participant Profiles

Anyone wishing to better recognize their emotions and better manage their emotional stress

Objectives

Know the emotions and their impacts
Identify positive and negative emotions
Channeling emotional stress
Controlling emotions by confronting thoughts
Practice relaxation techniques

Prerequisites

No prerequisites

Course Content

Emotions and their impacts

Cognitive theories of emotions
External and internal stimuli
The pleasant and harmful consequences of emotional states: on oneself and on others
Stressors and emotions
Sympathy, empathy and antipathy
Emotions determine action or inaction

How to identify your emotions and their consequences?

The Event-Thought-Emotion-Behavior dynamic
Our thoughts are the source of all our emotions
Energizing emotions: joy, pleasure, calm, serenity, satisfaction, motivation
Unpleasant emotions: anxiety, fear, sadness, regret, hostility, guilt, depression, discouragement
Emotional stress adapted (useful) and inappropriate (harmful)
The effects of emotions on our relationships and communications
The constructive and harmful consequences
Spontaneous thoughts

How to manage your emotions?

Manage emotional stress
Channel your stress through the choice of your reactions
Coping positively with pressures
Be assertive rather than run away, be passive or attack
Motivate yourself positively by giving up our negative and unrealistic thoughts
Maintain a rational attitude and realistic perceptions
Treat situations according to emotional levels
Defuse our emotions and those of others

Practice controlling your emotions

The practical tools for controlling your emotions
The confrontation of thoughts causing harmful emotions
Specific confrontation questions
The relaxation technique: positions and approach

Develop a personalized action plan

Set and design cognitive and behavioral progress goals

Documentation

Digital coursware included

Lab / Exercises

Tests
Exercices
Mises en situation sur cas
Plan d’action individuel pour s’entraîner aux techniques de gestion des émotions

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.